Art and Soul

Review summary

1. D

   Dana

   Washington DC

   12 reviews

   3.0

   12 reviews

   Dined on 27 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food took forever to come out, and there were only two of us. Easy orders. Salad and fish.
   

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2. C

   Charlotte

   VIP

   Washington DC

   24 reviews

   2.0

   24 reviews

   Dined on 25 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Jambalaya is a rice based dish. “Seafood Jambalaya” is a rice dish with assorted sausages and shellfish. It is not a dish anchored in penne pasta! There should be no need to read the fine print to see the switch/disclaimer. DO NOT ORDER.
   

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3. E

   Erin

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   This restaurant was a pleasant surprise! We found it randomly and didn’t realize it was in the bottom of the hotel until we pulled up. We went through with our reservation, and it was lovely! The staff was pleasant. The ambience was nice. The food was fantastic!
   

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4. T

   Ty

   Chicago

   10 reviews

   2.0

   10 reviews

   Dined on 14 February 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 2

   I’ve always been a fan of Art Smith from my days of living in Chicago, so when I was looking for a nice restaurant for Valentines Day, I thought Art and Soul would be the perfect place. The restaurant called me twice the week prior to confirm that we were coming, and during both calls I was told there were two menu options… a Holiday pre-fixed menu, and the regular menu. When we showed up to the restaurant, we were pleased. The restaurant was cute, and we had two different servers come over ready to take our order. We were shocked to learn that there was ONLY a pre-fixed menu and it was $100 per person. The food was great. We had amuse-bouche, salad, soup, rib-eye steak, and a dessert. However, after we ordered, we never saw a server again. No one ever asked us how our food was. We never had anyone refill our wine glasses. It was like they took our order, and then they disappeared. The food runner was the only other person from the restaurant we saw the entire time. We had to wave someone down to even request the check. The experience was awful considering what we spent. We will not be going back.
   

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5. J

   Janelle

   Washington DC

   11 reviews

   5.0

   11 reviews

   Dined on 17 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was amazing as always! The bartenders Linda and Kerri Ann are amazing. Short Rib entree amazing and mezcal sour cocktail with was spectacular!! I can’t remember the name but it was perfect! Will definitely come back and sit with the amazing bartenders.
   

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6. S

   Susan

   VIP

   San Francisco

   17 reviews

   5.0

   17 reviews

   Dined on 15 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We’ve been dreaming about our return to Art and Soul, the fried chicken is amazing. The short ribs were prepared to perfection. Great cocktail choices. We weren’t offered dessert but we were full. Unfortunately, there was a company Happy Hour and it was very loud. There are 2 glass sliders but they were never closed to reduce the noise for the diners. We’ll return. We love the food.
   

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7. J

   Judith

   VIP

   Philadelphia

   61 reviews

   4.0

   61 reviews

   Dined on 5 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Enjoyed good food and excellent, friendly service by Victor - very personable- really added to the enjoyment of the evening.
   

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8. J

   Jacquelyn

   Charleston

   1 review

   5.0

   1 review

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing ambiance, delicious food/drinks and fantastic staff! First time coming with my family and we look forward to our next visit! 🥰
   

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   Art and SoulResponded on 14 January 2025

   Thank you for the great rating and glowing review Jacquelyn! We are so grateful to have you as a patron and also look forward to your next visit.
   

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9. S

   Shahana

   VIP

   New York City

   11 reviews

   4.0

   11 reviews

   Dined on 8 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The service was a little odd. It seemed like the lance was empty and yet they were in a rush to send us out. The main waitress also gave us the machine when we asked to split the check with no guidance. It was very odd.
   

   Art and SoulResponded on 14 January 2025

   Hi Shahana, thank you for the candid review. I apologize that we provided an odd experience for you. It is not in our spirit of hospitality to rush diners and I am also apologizing for that. Your honest feedback has helped us with training points for our team to ensure this experience isn't repeated. Thank you again, and I hope we get the chance to redeem ourselves on your next visit.
   

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10. K

    Kareem

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Dined on 8 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    All of the staff were amazing from the host down to the chef. I had a great time while visiting from out of town.
    

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    Art and SoulResponded on 10 December 2024

    Thank you Kareem for the great rating and review! I will make sure we pass along the message to Jada. Safe travels and we hope to see you again soon.
    

    1 person found this helpful