Arnie Morton's The Steakhouse - Burbank

Review summary

1. s

   steve

   Los Angeles

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   We went to Morton's for a company X-mas dinner. Unfortunately, it was a bad experience. When I sat down, my fork was not washed properly and there were huge cracks in my wine glass nobody could miss...but they did. I pointed it out to our server and she just said "oh" and walked away with the glass...that's it...and disappeared for about 10 minutes. We had been seated for 20 minutes by this point and we were just getting to waters. We ordered and the salads were perfect! The main courses came and the steaks were very good, but thin and overly fatty for $65 rib-eyes, but cooked correctly. I ordered Sea Bass. The broth was wonderful and the greens under the fish were great. I took 2 bites out of the fish and it was barely warm, VERY fishy and tough. I put it aside and would have let our server know about it, but she was gone for at least another 15-20 min after the mains were served. I explained what I experienced and she seemed slightly offended. She again said "oh, no", but apologized this time taking the fish away...nothing else said that I recall. I ate the asparagus that I ordered and bread. The manager (very nice female) did come over to the table some time later and apologized asking if I would like anything else. Everyone was just about done and eating my meal alone would be uncomfortable, so I thanked her, but declined. A time later, the server asked if we wanted to see desert menus instead of just bringing them over. We ordered Creme brulee and a mixed berries and cream desert with a coffee. The coffee came quickly and the deserts were 19 minutes later. The Creme brulee was Yummy. The berries and cream were about 6 raspberries, 6 blue berries, and 2 sectioned strawberries in some very bland cream. It was hardly what I would have expected for the cost. Overall, I felt like it was not money well spent and not the experience we had hoped for.
   

   Is this helpful?

   Report
2. C

   Curtis

   VIP

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was good, the service was a little slow. However, it was a buy holiday weekend.
   

   Is this helpful?

   Report
3. P

   Paul

   Los Angeles

   3 reviews

   1.0

   3 reviews

   Dined on 12 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The hostess took awhile to seat us especially when I requested a booth I wanted to order a dry aged New York strip Steak but the server said that was no longer on the menu so she offered me a much more expensive Porterhouse which is supposed to be a filet and strip combination The steak was inedible as it was basically a piece of fat When I sent it back I was informed there was no other option since apparently I got the last porterhouse available so instead I was stuck getting a filet which was not dry aged and overcooked as well as not the most tender piece of meat. The side lobster tail I ordered was also overcooked like a piece of rubber. To cap things off I could not order a cappuccino as their machine was broken. Finally the cherry on top was my server tried to get me to sign up for some type of restaurant membership. The quality of the food has really gone downhill and now I understand why they are shuttering locations
   

   Is this helpful?

   Report
4. A

   Angel

   Los Angeles

   17 reviews

   5.0

   17 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service, ambiance, food, and atmosphere were excellent. Highly recommended this place for a great meal provided by exceptional staff.
   

   Is this helpful?

   Report
5. D

   Darrell

   VIP

   Los Angeles

   8 reviews

   5.0

   8 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great holiday dinner with friends & Family Thank you for a special time
   

   Is this helpful?

   Report
6. s

   sam

   VIP

   Los Angeles

   110 reviews

   5.0

   110 reviews

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All 3 entrées were prepared exactly as ordered and served at the same time.
   

   Is this helpful?

   Report
7. J

   Joe

   VIP

   Los Angeles

   25 reviews

   4.0

   25 reviews

   Dined on 30 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Great Place to eat. Great location. Parking is kind of a Nightmare in getting out. It always soils the evening. Got to be a better system.
   

   Is this helpful?

   Report
8. P

   Pedro

   New York City

   16 reviews

   5.0

   16 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanksgiving dinner a great value. Good quality, good service and reasonable portions! Will come back next year!
   

   Is this helpful?

   Report
9. D

   David

   Las Vegas

   4 reviews

   4.0

   4 reviews

   Dined on 29 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   High quality food. Excellent service and broad selection for wine. We had the Thanksgiving 4 course special meal which was delicious.
   

   Is this helpful?

   Report
10. C

    Chyna

    San Diego

    2 reviews

    5.0

    2 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My mom and I had an incredible time going to Morton’s Steakhouse on thanksgiving day. The ambience, staff and food were all equally amazing. We had such a wonderful time that we are definitely coming back to take our friend to this restaurant for her birthday. I’m so excited, see you guys soon!! ☺️
    

    • 
    • 
    • 
    • 
    • 
    • 
    • 
    • 

    Is this helpful?

    Report