Angler & Ale at Hawks Cay

Review summary

1. S

   Sonia

   Key West

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My husband hat a knife and fork burger with a salad and I enjoyed bbq wings with fries, both were quite large portions and delicious. My husbands burger took a little longer so we had to wait a little longer but Jamie our delightful waitress informed us of this and it was no biggie to us. We had a lovely table outside on the deck and Jamie was excellent in checking up if anything had nuts in it and getting me what I called shandy but what she called summer shandy, making it the way I liked it as they had no bottles, it was delicious as was the key lime pie we shared at the end We are staying in the area and hope to get back, the vibe of the place was great, friendly and the food gorgeous. Thanks Jamie for making our first evening in the USA perfect 🙏
   

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2. B

   Beth

   Naples

   6 reviews

   3.0

   6 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Service was terrible. Server was on her phone while we sat with empty glasses. We were charged 20 % gratuity and they said because we were a table of 6. We had 4 adults and 2 six year olds. Food was meh! Overpriced and way undelivered.
   

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3. OT

   OpenTable Diner

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were polite and accommodating. We were looking to watch a football game and they turned the game on for us. Our waitress Faith had wonderful recommendations and great service. The food was excellent and I would recommend this restaurant to anyone visiting Hawks Cay
   

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4. R

   Robert

   Key West

   7 reviews

   2.0

   7 reviews

   Dined on 15 November 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   The food was quite bad. I had to return an entree and the replacement was far worse. That said, the service was great and the ambiance is nice. I’d recommend solely for a drink and the nice views.
   

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5. V

   Vincent

   Naples

   5 reviews

   5.0

   5 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful outdoor dining. Friendly service. Food above average for casual dining spot.
   

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6. R

   Ruth

   Memphis/West TN

   41 reviews

   2.0

   41 reviews

   Dined on 13 September 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   This restaurant needs to decide if it’s a bar with a restaurant or a restaurant with a bar. I found the food mediocre and it was bar food. We ordered calamari for an appetizer and it was very greasy. Husband ordered a pina colada which tasted strange. I think a premade mixture. I ordered boiled shrimp and a baked potato. Shrimp tasted like they had been frozen and were very salty. The baked potato tasted like it was made hours prior. Husband ordered mahi mahi that was loaded on top with capers, rice that was tasteless and limp vegetables. It was very noisy and what we thought would be a casual but nice restaurant was a bar with a restaurant
   

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7. E

   Edward

   Atlantic City

   9 reviews

   1.0

   9 reviews

   Dined on 1 September 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Poor quality food lacking flavor and my steak was like rubber. The high prices of their menu dosen't meet the standards of a fine dining restaurant which is what I was expecting. If they dont wish to prepare their food properly and wow their customers then don't charge the high prices. Serve pub food instead which might work better for them.
   

   Angler & Ale at Hawks CayResponded on 3 September 2024

   Dear Edward, Thank you for leaving us your review. We understand the frustration felt when something falls short of expectations and regret that this was the experience you had with us. Rest assured, we will share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future. Sincerely, Hawks Cay Resort Management
   

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8. J

   Jim

   West Palm Beach

   4 reviews

   5.0

   4 reviews

   Dined on 23 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was absolutely delicious. Great service and atmosphere.
   

   Angler & Ale at Hawks CayResponded on 26 August 2024

   Dear Jim, Thank you for your feedback! We’re thrilled you enjoyed everything about your time here at Angler and Ale, and we look forward to welcoming you back for another exceptional dining experience in the future. Sincerely, Hawks Cay Resort Management
   

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9. W

   Wayne

   Key West

   1 review

   5.0

   1 review

   Dined on 20 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, drinks and service was excellent!! Everyone was very friendly, smiling, and seemed to really like their job. Eric the bartender was excellent! Also, the icing on the cake was when Scott Walker showed up!! I have been watching his fishing show (Into the Blue) for years! I got to meet him, shook hands, and talked a little about fishing. Maybe one day he’ll take me out fishing and show me how it's done! Every time I go by I'll be sure to stop in for a bite to eat and a beer in hopes of meeting him again. Thanks
   

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   Angler & Ale at Hawks CayResponded on 26 August 2024

   Dear Wayne, Thank you for your feedback! We’re delighted you enjoyed the food, drinks, and service at Angler and Ale. It’s wonderful that Eric made your experience exceptional and that you had a memorable moment with Scott Walker. Your kind words are greatly appreciated, and we look forward to having you join us again in the future. Sincerely, Hawks Cay Resort Management
   

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10. C

    Clint

    Key West

    1 review

    5.0

    1 review

    Dined on 18 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic restaurant! The food was amazing. Our waitress Kathy was awesome as well. We sat on the patio and enjoyed our evening under the full moon.
    

    Angler & Ale at Hawks CayResponded on 21 August 2024

    Dear Clint, Thank you for visiting Angler and Ale! We appreciate you highlighting our excellent ambiance, delicious cuisine, and Kathy's fantastic service. She will be honored when we share your kind words with her, and on behalf of our friendly team, we cannot wait to welcome you back for another incredible dining experience! Sincerely, Hawks Cay Resort Management
    

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