Amerigo - West End

Review summary

1. c

   cyndi

   Charlotte5 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Food was bland and the service was awful. Waitress took our order and someone else brought drinks and food never checked to see how we were my husband had to flag someone else for grated cheese. We were there about 90 minutes and she only came back when we asked someone for our bill
   

   Amerigo - West EndResponded 1 day ago

   Hi Cyndi, thank you for your recent visit to Amerigo. I am sorry to learn that you did not have an enjoyable experience with us! It sounds as though we did not put our best foot forward with service or execution, and I sincerely apologize for coming up short here. This is certainly not the type of quality experience we have built our reputation around, and we'd love to make it up to you. Our General Manager is reaching out to you directly. We appreciate you bringing this to our attention so that we can improve, and I am hopeful for the opportunity to turn this around for you soon!
   

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2. S

   Shawn

   Nashville5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was great, fast service. Food was great, nothing to complain about!
   

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3. F

   Fred VIP

   San Francisco146 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time to visit Amerigo and I was not disappointed. Food was excellent, servings were big and service was outstanding. Really good value Italian restaurant.
   

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4. J

   Jill

   Chicago2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and delicious food! Highly recommend.
   

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5. A

   Andrea

   Greater Boston9 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant was lovely and the waitstaff was great ! Food was delicious and very reasonably priced.
   

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6. V

   Vicki VIP

   Nashville11 reviews

   5.0

   Dined on 28 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve been going to Amerigo’s for many years now. Today I tried something new - chicken acuto. It is on their lunch menu and it was excellent! I’ll definitely be ordering this again in the future.
   

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7. D

   DeeAnna

   Denver1 review

   5.0

   Dined on 28 March 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food and ambience were good servers were crabby and not very attentive
   

   Amerigo - West EndResponded on 31 March 2025

   Hi DeeAnna, thank you for your recent visit to Amerigo! I'm pleased to hear you enjoyed your food, but I sincerely apologize for the lack of friendly, attentive service you received. We take pride in providing top-notch service to every guest, so it's disappointing to learn that we came up short here. Please know that we take all of our guests' feedback seriously and have shared yours with our managers to address with our staff. Your remarks are helpful for us to tighten up our service standards and ensure we're executing at the level we've built our reputation on. Thank you again for sharing your feedback and for your patronage; I hope you'll visit us again soon!
   

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8. H

   Hank

   Cincinnati14 reviews

   5.0

   Dined on 27 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was outstanding. The pork chop was absolutely one of the best I have ever had and I’d highly suggest the meatball appetizer. Just great!!!
   

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9. D

   Debbie

   Nashville6 reviews

   4.0

   Dined on 23 March 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We usually love Amerigo’s but they were off their game today. Our food took forever to arrive and it had obviously been sitting under the warming lamps for a while. The hot chicken had to be cut with a knife and we were disappointed with our food. We will return but we were sad it wasn’t up to the usual standard.
   

   Amerigo - West EndResponded on 26 March 2025

   Hi Debbie, thank you for your loyal patronage. I'm so sorry to hear that we fell short on the execution of your dishes last weekend! As you know from previous visits, this is far from the level of quality cuisine we are proud to provide our guests, and I can certainly understand your disappointment. Our General Manager is reaching out to you directly to learn more about your visit and determine how we can make things right. Your feedback is very valuable to us, and we appreciate you sharing your comments so we can improve. Thank you again for choosing to dine with us; we look forward to connecting with you soon.
   

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10. D

    Donna

    Nashville1 review

    5.0

    Dined on 23 March 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    I hadn’t been to Amerigo’s in a very long time, and was happy to discover it’s still a very good restaurant that has survived the constant changes in Nashville! We enjoyed the quiet atmosphere and attentive service during brunch. Prices are very reasonable, and portions are quite large! Delicious omelette, and the crab cakes Benedict were really good. We’ll be back!
    

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