Americano

Review summary

1. S

   Sarah

   VIP

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   The heat was broken on an 8 degree day so it was freezing inside . We weren’t notified of this before our reservation, and had paid for parking so decided to stay. We ordered lattes but the espresso machine wasn’t working. We ordered the cinnamon roll but they did not have any. The food was average and the server was nice but we had empty water glasses for most of the meal, the manager never came by to acknowledge the fact that it was cold and we had to eat with winter coats on, and nothing was discounted even though the experience was miserable. Will never come back, and will tell friends to avoid.
   

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2. R

   Robert

   VIP

   Chicago

   53 reviews

   4.0

   53 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Everything very good except for the music being way too loud
   

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3. T

   TYRONE

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined on 12 January 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service and staff were amazing! The food looked appealing but left alot to be desired
   

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4. L

   Lisa

   VIP

   Chicago

   30 reviews

   5.0

   30 reviews

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 3

   Great food, wonderful atmosphere! It was so loud so asked the manager to turn down the music - you couldn’t even hear - and he did, which was so appreciated
   

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5. P

   Pamela

   VIP

   Greater Boston

   20 reviews

   5.0

   20 reviews

   Dined on 7 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely exquisite! Outstanding service, beautiful space and ambience. We sat at the bar and Yonathan the bartender was very friendly, attentive and made delicious cocktails.
   

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6. R

   Rose

   VIP

   Chicago

   21 reviews

   5.0

   21 reviews

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! Food, service, everything! 10/10 would return!
   

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7. M

   Molly

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Americano far exceeded what we expected! It is absolutely gorgeous! Beautiful, elegant booths, stunning decor and so classy. Best martinis in the city and a great menu! We can't wait to go back!
   

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8. J

   Jaya

   VIP

   San Francisco

   1 review

   1.0

   1 review

   Dined on 4 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Disaster at Americano Wine and Oyster Bar Americano was a total letdown. The steak frites had a bone in it, and the ceviche? Overloaded with an entire jar of olives—gross. The sticky, dirty menus didn’t help the vibe either. As for the drinks, they tasted like overpriced juice with zero alcohol. And no happy hour for food? For these prices, they should be trying harder. Save yourself the trouble—this place is not it.
   

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9. J

   James

   VIP

   Chicago

   51 reviews

   1.0

   51 reviews

   Dined on 4 January 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   I was really excited to try Americano but it was a huge let down. The food was unfortunately just really bad. Other hotel restaurants nearby such as Sommerset are way better. The oysters were essentially inedible, as was one of our main courses (the steak). The drinks were good, but not worth going back just for that.
   

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10. K

    Kristin

    Chicago

    104 reviews

    2.0

    104 reviews

    Dined on 1 January 2025

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 2

    If you plan to go for brunch, be aware there will be loud dance music playing. The vibe is energetic and club-ish. Food and service were average. Don’t plan on being able to hear the server or each other. Wish I knew this before going.
    

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