American Social Tampa

Review summary

1. E

   Emily

   VIP

   Montreal

   11 reviews

   2.0

   11 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Waited over 15 minutes past our reserved time, then had to wait for another 15 minutes for servers to find us enough chairs after being brought to a table for 8 people for our reservation of 12. Waited even longer for everyone in our party to have drinking glasses for water and cutlery. We did manage to squeeze our party of 12 in(the number that was reserved for month in advance) but it was a super tight and uncomfortable fit given it was a table meant for 8. Everyone who ordered burgers agreed they were extremely dry and terrible. Tried to order shots to lift the mood which to our shock were served not in shot glasses, but in water glasses! Terrible experience. Also extremely loud, uncomfortably full, and hot inside. Will not return!!
   

   American Social TampaResponded today

   Hello Emily, Nice to meet you...I'm Crystal Smith, General Manager at American Social. I'm deeply saddened to hear we failed you on any level but so many different aspects... this is unacceptable and not to our standards at all. I truly am embarrassed reading this. Can I ask you to please contact me at 614-582-6835? I want to learn more about when you were here, coach my team to make sure this doesn't happen again and want to make this right. I look forward to speaking to you soon!
   

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2. E

   Elise

   VIP

   Tampa

   28 reviews

   3.0

   28 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Food was disappointing - eggs were served cold, not cooked to order, english muffin on eggs benedict was not toasted or warm, just soft and mushy. Nothing special. Will consider other brunch spots in the future - the outdoor seating on the patio is the only draw now.
   

   American Social TampaResponded today

   Hello Elise, I am very disappointed to hear we did such a poor job with our food quality on your recent visit. This is not acceptable and it breaks my heart to hear this. Our goal is to provide great food, drinks and service to each of our guests so they not only leave satisfied but looking excited to come back and see us again. Please contact me, Crystal Smith, General Manager, on my personal cell 614*582*6835, I want to make this right. I hope to connect soon!
   

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3. C

   Charles

   Tampa

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   The wings took over 40 minutes and were cold! We got there at 5:15 and our dinner came at 6:15!
   

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4. R

   Robert

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere with plenty of tables, bars, and space. Staff was great, reservations recommended. Food was very good and a menu with many options.
   

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5. J

   Jorian

   Chicago

   6 reviews

   4.0

   6 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Good food, and great ambiance! Would definitely go again
   

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6. m

   michelle

   VIP

   Naples

   47 reviews

   5.0

   47 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great place for all ages. we had 3 under 8. our server couldn’t have been kinder and more attentive to us. she made the evening!
   

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7. D

   David

   Orlando

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Ambiance magnifique, personnel gentil et sympathique, repas copieux et délicieux.
   

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8. B

   Brenda

   Tampa

   7 reviews

   2.0

   7 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   The service was extremely slow between we were told to order now because we were told that the kitchen was running late. So we gave our entire order and explained how we would like it served. The meatball sliders never arrived. Our dinner arrived and the salad did not. The salad was brought when we asked when it would arrive. I ordered a second drink that arrived after we had completed our meal. The waitress did remove the items we never received from the check. Our first time there and probably our last.
   

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9. r

   rick

   Las Vegas

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Poor value. Paid decent money for an overcooked steak and potatoes that wasn’t really that good. Wouldn’t order anything from there anymore unless it was appetizer’s and drinks. Will never eat dinner there again. Also very limited menu.
   

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10. C

    Cathy

    Louisville

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We sat outside and staff turned on a heater near us. The meals were excellent and the service was wonderful. First time and will definitely be returning!
    

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