Aleria

Review summary

1. V

   Vivien

   VIP

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   An honest review . The ambience and Christmas theme was wonderfully carried out. However do not expect a fine dinning experience. Portions are small and basic thr chicken souvlaki had to be sent back because it was too dry, and the waiter messed up all our orders and switched waiters in between shifts causing our new waiter to be tottaly lost who was unable to cash us out accordingly. The manager did come multiple times and she did take care of our concern however no empathy or apology. At the end they were not able to split the bill accordingly and we just wanted out of there. Also there is a 90 minute max dining time that they make they enforce making our experience feel rushed.
   

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2. R

   Rand

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 4

   The lamb, octopus, and chicken souvlaki were dry and tough, food, in general, was overcooked. Christmas drinks were on the sweet side, but festive.
   

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3. E

   Ellise

   Toronto

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic time. Drinks were fun, ambience was amazing and Camilla (sp?) went above and beyond to get me a Nutcracker mug to enjoy my drink in. Will definitely be back! Cheers and Merry Christmas
   

   AleriaResponded 1 day ago

   Thank you Ellise. We will pass the nice message on to Camila as well
   

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4. V

   Victoria

   Toronto

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Probably one of the worst restaurant experiences I’ve ever had. Also wasn’t told about auto grat and tipped 25% on top of the auto grat. Server was very kind but this experience did not bring any Christmas joy - would love to be contacted to discuss further
   

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5. M

   Mauricio

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautifully decorated for the Christmas season. Cozy, comfortable and most of all, in logistics, very organized, never neglected by the staff. The staff were very kind and attentive at all times. Thank you for a great experience!
   

   AleriaResponded 1 day ago

   Thank you Mauricio. We hope to see you soon.
   

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6. A

   Agnieszka

   Toronto

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 1

   I was sent upstairs where there was almost zero charisma’s deco There was no music or Christmas music For the amount I paid food was was very blend and not much on the menus My son ordered the Lamb and the lamb had 90% of fat on it that was not edible and 10% that was We ended up going to a fast food restaurant after paying $200 NOT COMING BACK
   

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7. C

   Christina

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff, great food, and a great holiday ambiance. Was a fun pre-Christmas get together. Loved it.
   

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8. V

   Veronica

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Christmas pop-up ~ decorations are lovely ❤️
   

   AleriaResponded 2 days ago

   Thank you for your review! Your support means a lot to us, and we can't wait to see you again. The Aleria Team
   

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9. L

   Lori

   VIP

   Toronto

   25 reviews

   5.0

   25 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Wonderful Christmas experience!!! Cocktails were delicious, food was good, dip platter was a little small to share and expensive for what you got. Service was amazing!!!
   

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   AleriaResponded 4 days ago

   Thank you for your review! Your support means a lot to us, and we can't wait to see you again. The Aleria Team
   

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10. OT

    OpenTable Diner

    VIP

    Washington DC

    8 reviews

    3.0

    8 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    We went for the Christmas experience and the decor was festive however, they clearly did not take previous reviews’ feedback as no festive music was being played. Additionally, the servers tried their best, but it seems like they would’ve benefitted from some training and we felt rushed as we kept being reminded about our time constraint. We understand the seating time, however, it was pretty dead, and if it were that much of a concern then there should’ve been faster service in getting our order taken. The food was pretty good and did come out quickly. Overall, I’d recommend it for a quick drink, but not for a proper dining experience.
    

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