Alder & Ash

Review summary

1. A

   Andrew

   San Francisco

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We gave this place two tries....Dinner service was nothing to write home about. We arrived to not find a host the first time and had to walk to the front although the restaurant was empty. Seemed like the host was more occupied talking with the bartender... We ordered the caviar tots and they were underwhelming (came stuck to the plate, the salmon caviar might have been toasted under a salamander instead of being a garnish at the end. Caviar was rubbery and got stuck to our teeth) Wine selection was also meh. Best thing we ordered we the Moules Frites. Service was ok for the most part. Came back in the morning to have breakfast keeping in mind our experience yesterday with the mussels being the highlight. We chose the al a carte menu over the buffet partly because it lacked gluten free options because one of us is celiac. Ordered tea (which came with maybe 2in of water in a cup and a packet of tea on the side how infuriating by the time you put your tea bag into the cup you have tepid bath water instead of a tea infusion with not even a pot of water on the side to top off ). Ordered the toast was ok (maybe half of an avocado if I was lucky but didn't care for the cheese spread on top felt like eating a whole container of Boursin cheese to myself). Hubby ordered the oatmeal which was to his description as cold and sad. Also decided to order the parfait (last time I checked a parfait is pre assembled, also was pretty sad wish it came with more granola, yogurt was bland was dying for a little bit of lemon or a pinch of salt) Overall pretty lackluster, would skip this place for breakfast. Interior is pretty and has a interesting vibe but really never not full. Menu for breakfast and buffet is not properly thought out. The idea and vibe is there but the menu needs fine tuning.
   

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2. G

   Gladys

   VIP

   Los Angeles

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service on 1/1. Appreciated all the servers who worked on holiday. Kids menu is a good value if you have kids. The oysters are devine.
   

   • 

   Alder & AshResponded 3 days ago

   Hi Gladys, Thank you for your wonderful feedback! We're delighted you enjoyed our service during the New Year and had a great experience. We're also thrilled to hear you loved the oysters! We look forward to welcoming you and your family back soon.
   

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3. D

   Dixie

   Hawaii

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Mediocre food and poor service. I know it was New Year’s Eve but we had a 7 pm reservation and there wasn’t many people there and the service was not good .We were excited to try the restaurant but will not be back.
   

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4. K

   Koralee

   VIP

   Seattle

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very pleasant, relaxed New Year's experience. The meal was fresh and delicious and the courses were not hurried. We'll be back!
   

   Alder & AshResponded 3 days ago

   Hi Koralee, Thank you for choosing to celebrate New Year's with us! We're thrilled to hear that you enjoyed your dining experience and appreciated our food offerings. It was an honor to be part of your celebration, and we can't wait to welcome you back soon!
   

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5. L

   Lara

   Hawaii

   5 reviews

   4.0

   5 reviews

   Dined on 27 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good assortment of food for meat eaters, pescatarians and vegetarians. Nice service and they had us out in time for the theater.
   

   Alder & AshResponded 6 days ago

   Hi Lara, Thank you for taking the time to leave us a review! We're so pleased to hear that you enjoyed your visit and appreciated both our service and food options. We can’t wait to welcome you back soon!
   

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6. D

   Danielle

   Seattle

   21 reviews

   5.0

   21 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere and service were excellent. Had one of the mocktails (two doves i think it was called) and would 10/10 recommend!
   

   Alder & AshResponded on 23 December 2024

   Hi Danielle, Thank you for your kind words! We're thrilled to hear that you enjoyed your experience and found both the atmosphere and service to be outstanding. We’re glad you tried the mocktail and appreciate your recommendation. We look forward to welcoming you back soon!
   

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7. J

   Joe

   VIP

   Seattle

   21 reviews

   2.0

   21 reviews

   Dined on 21 December 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   We were charged an additional 4% on our bill. When we questioned it we were told that the city of Seattle requires it. That was a lie. It does not. The food was way overpriced to begin with. Altogether a very disappointing experience.
   

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8. T

   Tanya

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined on 19 December 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Good experience. Love the ambience. The server was attentive and friendly. Wasn’t able to try the caviar appetizer. They ran out. Will just have to come Back for it
   

   Alder & AshResponded 6 days ago

   Hi Tanya, Thank you for the 5-star review! We’re delighted to hear that you had an enjoyable dining experience with us and that both the ambiance and service met your expectations. We look forward to welcoming you back soon!
   

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9. M

   Maria

   Las Vegas

   13 reviews

   5.0

   13 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely dinner and our server was wonderful. She even gave us a complimentary dessert and coffee because she knew I really wanted it but my husband wasn't really feeling it. It was so delicious and really made our night!
   

   Alder & AshResponded on 23 December 2024

   Hi Maria, Thank you for sharing your experience! We’re delighted to hear you had a great time at Alder & Ash and that our staff went above and beyond to make your dinner extra special. We look forward to welcoming you back soon!
   

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10. L

    Linda

    Fayetteville

    32 reviews

    5.0

    32 reviews

    Dined on 14 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was delicious. It was our first time visiting. We would go back.
    

    Alder & AshResponded on 16 December 2024

    Hi Linda, Thank you for your kind review! We're thrilled to hear that you had a great experience and enjoyed the food. We cannot wait to welcome you back soon!
    

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