AFTERNOON TEA AT LONDON SECRET GARDEN

Review summary

1. 芝儀

   Greater Taipei1 review

   2.0

   Dined on 20 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   The tea cups and plate are not clean, the afternoon tea set was so so, the service was fine.
   

   Is this helpful?

2. S

   Sarah

   London2 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely staff, lovely food (including gluten free option) and setting was perfect. Cold day but kept nice and warm with heaters
   

   • 

   Is this helpful?

3. K

   Kozac

   London1 review

   5.0

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband & I enjoyed our afternoon tea time to its fullest. It was a unique, wonderful, memorable experience. We will do it again when back in London next time.
   

   • 
   • 
   • 

   Is this helpful?

4. E

   Emma

   Berkshire8 reviews

   5.0

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location- just over the road from entrance to Gloucester Road station and 15 mins walk to Royal Albert Hall. Warm welcome. Pods were great, a unique idea in a pretty garden space behind a church. Private and quiet but plenty warm enough on a freezing day. Staff were friendly and helpful and braved the elements to bring out our excellent food. ( Larissa and Iswari) Food was great - fresh,well presented and good quality. Best scones I've had at an afternoon tea. Excellent value for a London afternoon tea. Would come again.
   

   • 
   • 

   Is this helpful?

5. A

   Azzouz

   London1 review

   5.0

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Afternoon Tea was magical. It’s Perfect for celebrating special occasions, we went to celebrate my husband Birthday and the personal made a special attention by putting some extra decoration and a gift pastry. A special thank’s for Chris and Rishab.
   

   Is this helpful?

6. M

   Melanie

   Las Vegas2 reviews

   4.0

   Dined on 26 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We booked the outside Garden Dome but due to weather (high winds) we were forced to sit inside. Even though they can’t control the weather it would have been nice to be offered a small bit of compensation like a glass of champagne or small treat to go. This was my very first afternoon tea and the staff was amazing, the food was delicious and the price was fair.
   

   • 

   Is this helpful?

7. E

   Elizabeth

   London1 review

   5.0

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This as a lovely place to have some lovely food and chat with friends
   

   AFTERNOON TEA AT LONDON SECRET GARDENResponded on 29 January 2025

   Dear Elizabeth, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your time with us. We look forward to welcoming you and your friends back soon for more lovely food and great conversations. Best regards, Mariem
   

   Is this helpful?

8. E

   Evie

   Washington DC6 reviews

   3.0

   Dined on 20 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Cute setting ; friendly and courteous staff. Tea was excellent and hot. Food was fine.
   

   AFTERNOON TEA AT LONDON SECRET GARDENResponded on 29 January 2025

   Dear Evie, Thank you for your feedback. We're glad to hear that you enjoyed the setting and our friendly staff. We appreciate your comments on the food and will use them to improve our offerings. We hope to have the opportunity to serve you again and provide an even better experience. Best regards, Mariem
   

   Is this helpful?

9. a

   alena

   Melbourne14 reviews

   5.0

   Dined on 17 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location for afternoon tea, dome experience was unique for a tourist
   

   AFTERNOON TEA AT LONDON SECRET GARDENResponded on 29 January 2025

   Dear Alena, Thank you for your lovely review! We're delighted to hear that you enjoyed our location and found the dome experience unique. It's always wonderful to know that our setting adds a special touch for our visitors. We hope to welcome you back soon! Best regards, Mariem
   

   Is this helpful?

10. K

    Karianne

    New York City2 reviews

    2.0

    Dined on 15 January 2025

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3

    Food quality poor, nothing made fresh except sandwhiches which were low quality & had been sitting for a while. Cold in dome, not pre-heated for us. Waitress never returned after serving our food. Would not recommend.
    

    AFTERNOON TEA AT LONDON SECRET GARDENResponded on 29 January 2025

    Dear Karianna, I'm very sorry to hear about your experience. We strive to provide high-quality food and excellent service, and it's clear we fell short during your visit. Our sandwiches are made fresh daily, and we will investigate what happened in this instance to ensure it doesn't happen again. Your feedback is invaluable, and we will address these issues with our team to ensure improvements are made. We hope you might consider giving us another chance in the future. Best regards, Mariem
    

    Is this helpful?