Acapulco - Marina Pacific

Review summary

1. E

   Ebonie

   Las Vegas

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Had a reservation at 8:15pm, was told it’s still 45min to an hour wait on top of my reservation. When we finally sat down we didn’t get any menus did get a drink order taken for 20 min. Once we ordered our drinks and food we waited over 35 minutes all we had was water and chips so we picked up our things and left because our movie was starting at 10pm. Probably won’t be coming back here.
   

   Acapulco - Marina PacificResponded 2 days ago

   Thanks for the review, Ebonie. We're truly sorry to hear about your experience at Acapulco - Marina Pacific. We understand how frustrating it can be to wait despite having a reservation, and we apologize for the inconvenience caused. We are taking your feedback seriously and will work on improving our service time management to avoid such delays in the future. We hope you'll give us another chance to provide you with the experience you deserve. Best, The Management Team
   

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2. Z

   Zack

   Los Angeles

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Had to wait a hour and had a reservation lol Like we weren’t upset until it got to the hour point. But like what’s the point of a reservation at that point, I guess.
   

   Acapulco - Marina PacificResponded 2 days ago

   Thanks for visiting us, Zack. We're sorry to hear about your wait time,. We understand that waiting can be frustrating, especially when you've made a reservation. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. Your feedback is crucial to us, and we'll certainly take it into consideration. Thanks again for your feedback.
   

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3. R

   Rody Wing

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, great atmosphere, and wonderful waiter. It was a fun evening.
   

   Acapulco - Marina PacificResponded 2 days ago

   Hello Rody Wing, Thank you so much for your kind words and fantastic ratings! We're thrilled to hear that you had a fun evening at Acapulco - Marina Pacific. It's wonderful to know that you enjoyed our food, atmosphere, and service. We strive to create memorable experiences for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon. Best regards, The Management Team
   

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4. B

   Barbi

   VIP

   Los Angeles

   15 reviews

   5.0

   15 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   The management and staff at the Acapulco restaurant in Marina Pacifica are very open and service oriented… And the food is great too! Our waiter, Jose, anticipates our every need before we even know it… He’s the best!
   

   Acapulco - Marina PacificResponded 2 days ago

   Hi Barbi, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our service and food at Acapulco - Marina Pacific. It's always our goal to make our guests feel comfortable and at ease. We're glad to know that we were able to provide you with the best service possible. We noticed that you rated our food a 4 on your visit, and we appreciate your feedback. We're always striving to improve our offerings and your feedback helps us do just that. We hope to welcome you back soon for an even better experience! Best regards, The Management Team
   

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5. J

   James

   Orange County

   7 reviews

   4.0

   7 reviews

   Dined on 9 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Always a great brunch. Lots of choices. Wonderful area.
   

   Acapulco - Marina PacificResponded 2 days ago

   Hey James, Thank you so much for your kind words. We're thrilled to hear that you enjoyed our brunch and found lots of choices. It's always a pleasure to serve you at Acapulco - Marina Pacific .. We look forward to welcoming you back soon! Best regards, The Management Team
   

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6. G

   Gail

   VIP

   Los Angeles

   26 reviews

   5.0

   26 reviews

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to the Sunday brunch . There was so much to choose from. Bottomless mimosas were good too!
   

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7. M

   Michael

   VIP

   Los Angeles

   32 reviews

   4.0

   32 reviews

   Dined on 2 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Really excellent service and food at This Acapulco location. David the manager is an awesome guy and made sure our family was well taken care of. Thank you David and the rest of the staff.
   

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8. Z

   Zoe

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 28 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went as a party of 10 and had a lovely time! Isabelle was a great server and made sure we had drinks and chips and salsa the whole time. The food was yummy and the atmosphere felt warm!
   

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9. B

   Barbi

   VIP

   Los Angeles

   15 reviews

   5.0

   15 reviews

   Dined on 21 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The weight staff is wonderful and the food is very consistent. Good value value and always enjoyable.
   

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10. I

    Ivan

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on 18 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was the perfect vibe with amazing food and service
    

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