347 Grille by Coach Shula - The Westin Lake Mary

Review summary

1. K

   Kimberly

   Jacksonville

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent. Food quality was consistent. We will be back again.
   

   347 Grille by Coach Shula - The Westin Lake MaryResponded today

   Hello Kimberly and thank you for your kind words! We're thrilled to hear that you enjoyed the service and food quality at Shula's 347 Grille. We appreciate your support and look forward to welcoming you back again soon!
   

   Is this helpful?

2. B

   Brian

   VIP

   Tampa

   1 review

   5.0

   1 review

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Our server Kyle was fantastic.
   

   347 Grille by Coach Shula - The Westin Lake MaryResponded 7 days ago

   Thank you, Brian! We're thrilled to hear you enjoyed the food and service. Kyle will be happy to know he made your experience fantastic! We appreciate your support and hope to see you again soon at Shula’s 347 Grille!
   

   Is this helpful?

3. M

   Miguel

   Tampa

   17 reviews

   5.0

   17 reviews

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is not our first trip to this restaurant. Our server Mike recognized us, treated us with the same kind of friendly service we are have experience before and the manager kept a close eye to ensure we had a good experience. We had steaks. We didn’t need a to go bag. We ate everything. The environment is usually quiet, the food is well above average and the service is excellent. Dinner won’t be “cheap” but the food, service and experience are worth it, especially for a restaurant attached to a hotel. We will continue to go there.
   

   347 Grille by Coach Shula - The Westin Lake MaryResponded 7 days ago

   Hello Miguel and thank you for your wonderful review and for being a loyal guest! We're thrilled to hear that Mike provided the friendly service you’ve come to expect and that you enjoyed your steaks so much there were no leftovers! Your kind words about our food, service, and atmosphere mean a lot to us. We truly appreciate your support and look forward to welcoming you back again soon at Shula's 347 Grille!
   

   Is this helpful?

4. T

   Tammy

   VIP

   Orlando

   4 reviews

   3.0

   4 reviews

   Dined on 21 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food is OK. Steak had to be sent back under done. Calamari tomato sauce was not to our taste. Mushroom had no seasoning. No bread served. Lava cake extra dense and not warm. Confirmed reservation on live, then a phone call....why?
   

   Is this helpful?

5. P

   Pamela

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this restaurant! The servers are very attentive and make you feel special. The menu offers a wide array of options as well.
   

   • 
   • 
   • 
   • 

   347 Grille by Coach Shula - The Westin Lake MaryResponded on 21 February 2025

   Hello Pamela and thank you for the wonderful review and we look forward to welcoming you back to dine in with us again at Shula's 347 Grille in Lake Mary.
   

   Is this helpful?

6. A

   Alejandro

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food. Mike our server was very attentive and helpful. Definitely would recommend it.
   

   347 Grille by Coach Shula - The Westin Lake MaryResponded on 15 February 2025

   Hello Alejandro and thank you for your wonderful review! We're glad you enjoyed the food and that Mike provided attentive and helpful service. We appreciate your recommendation and look forward to seeing you again soon.
   

   Is this helpful?

7. A

   Anthony

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing time spent at Shula’s for Valentine’s Day. Everything was perfect. Our service was amazing and the food was as good as ever!
   

   • 
   • 
   • 
   • 

   347 Grille by Coach Shula - The Westin Lake MaryResponded on 15 February 2025

   Hello Anthony and thank you for celebrating Valentine’s Day with us! We're so happy to hear that everything was perfect and that you enjoyed both the service and the food. We appreciate your kind words and look forward to welcoming you back for another amazing experience!
   

   Is this helpful?

8. B

   Bill

   Tallahassee

   3 reviews

   4.0

   3 reviews

   Dined on 14 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The paella was a little bland but the poblano with white soup was absolutely delicious. The service was so so but it was Valentine's Day and they were very busy
   

   • 

   347 Grille by Coach Shula - The Westin Lake MaryResponded on 15 February 2025

   Hello Bill and thank you for taking the time to share your feedback. We appreciate your kind words about the poblano with white soup and take your comments about the paella and service to heart. Valentine’s Day is certainly a busy evening, but we always strive to provide the best experience for our guests. We truly value your input and hope to welcome you back soon for an even better experience.
   

   Is this helpful?

9. C

   Christine

   Orlando

   6 reviews

   4.0

   6 reviews

   Dined on 30 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   It was pretty good. Our server was training. Someone between the two of them. You think they could’ve given us our silverware before our appetizer came out. My chicken was a little bland to be honest, but not too bad. My husband had the French onion burger, and it was very good And the appetizer we had was the mushroom flatbread and it was delicious. Other than that it was a good experience.
   

   347 Grille by Coach Shula - The Westin Lake MaryResponded on 3 February 2025

   Hello Christine and thank you for dining with us and for sharing your feedback. We're glad to hear that you enjoyed the French Onion Burger and the Mushroom Flatbread! We appreciate your patience with our training process and apologize for the oversight with the silverware. Your comments about the chicken will be shared with our culinary team as we always strive to improve. We hope to welcome you back soon for an even better experience at Shula's 347 Grille by Coach Shula.
   

   Is this helpful?

10. L

    Luis

    Charleston

    1 review

    2.0

    1 review

    Dined on 25 January 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3

    Restaurant was conveniently located in our hotel while attending Rolex 24. We were excited to have a nice meal after a long day of travel. Our waiter was very polite, we ordered steak and fish. It took longer than expected and when it was brought to the table it was under cooked and it had to be taken back. That also took a while and when it returned the steak was cooked but veggies were reheated. The food did not match the cost at all. It saddened me to share this review because I was looking forward to dinner.
    

    Is this helpful?