312 Chicago

Review summary

1. c

   charles

   Chicago14 reviews

   2.0

   Dined on 21 December 2024

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 4

   We arrived at 6 PM for our reservation and was seated promptly. After receiving the menu, we were informed that there was five items that were unavailable on the appetizer portion of the menu and two entrées were unavailable on the dinner portion of the menu. Very odd
   

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2. J

   John VIP

   Chicago36 reviews

   2.0

   Dined on 20 December 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Poor quality food and people yelling at the top of their lungs at bar. Service was fine. I heard another able mention that this was the last night for this business. Feel bad for the staff because they worked hard. Food was just tv dinner quality.
   

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3. D

   Dr. Toni

   Chicago9 reviews

   3.0

   Dined on 19 December 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Our waiter made an unpleasant comment to my brother and then tried to talk his way out of it. Then he spent little time waiting on us. I had to pour my own wine for our party. The food and wine were fantastic.
   

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4. G

   Gary VIP

   Chicago85 reviews

   4.0

   Dined on 19 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a wonderful dinner at 312 Chicago before a show at the Cadillac Theater. Food was exceptional, bartender fielded a creative holiday order, and server was excellent. Only negative was delayed service owing, as we understand it, to numerous employee no-shows in protest of a looming closure...very unfortunate as this is an outstanding loop fixture.
   

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5. P

   Phil VIP

   Chicago206 reviews

   4.0

   Dined on 11 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The 2 fish entrees were well prepared and very very good
   

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6. J

   Jan Anne

   Chicago23 reviews

   3.0

   Dined on 7 December 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   The food was very heavy handed and not well prepared. The Italian rolls at the beginning were heavy and doughy. The chicken entree tasted pre-prepared and was not brown. The sauce was gloppy and missing almonds as noted on the menu. The salmon was fine, nothing special. The server was friendly, but inattentive and slow. We had to chase down the check. They cleared away silverware after the appetizer and never brought new silverware with the entree we had to ask twice. We asked for more water and weren't service it. The ambience is still nice looking it is a shame the food and service weren't worth returning for as it is a great location.
   

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7. R

   Rob

   Chicago4 reviews

   3.0

   Dined on 23 November 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   Took my mom for her 80th BD, which was acknowledged by the hostess upon seating but then never again. Odd as to why “is this a special occasion?” is asked when making the reservation. After our food was served, never saw server again. Had to flag her for coffee and no refill offered. My handicapped mom couldn’t access the upstairs bathroom and can only use the restroom at an adjacent office building up an elevator which is locked without a server coming up to unlock.Good food but overall underwhelmed.
   

   312 ChicagoResponded on 25 November 2024

   Ciao Rob, We're sorry to hear that your experience at 312 Chicago didn't meet your expectations. We strive to make every occasion special for our guests, and we apologize if the reservation and service fell short. Let me know when you plan to dine with us, and I will personally ensure your experience is nothing short of five-star. Arrivederci, Chef Marcello
   

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8. C

   Carol VIP

   Chicago12 reviews

   4.0

   Dined on 23 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Pasta was delicious, salmon and branzino were outstanding!
   

   312 ChicagoResponded on 25 November 2024

   Thank you for the amazing rating! We can't wait to welcome you back and serve you again! Arrivederci, Chef Marcello
   

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9. E

   Edward VIP

   Chicago151 reviews

   5.0

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of our favorite restaurants in the city everything is great and wonderful service
   

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10. S

    Steve

    Chicago1 review

    5.0

    Dined on 17 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love this place. Good food, great people excellent downtown ambiene
    

    312 ChicagoResponded on 18 November 2024

    Buon giorno Steve, Thank you so much for your kind words. I look forward to seeing you soon! Arrivederci, Chef Marcello
    

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