20 Stories Restaurant

Review summary

1. PB

   PippaB

   Manchester

   6 reviews

   5.0

   6 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful food, stunning decor, friendly staff and lovely meal out.
   

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2. K

   Kirsty

   Manchester

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic girly lunch here - the set lunch menu was delicious and reasonably priced. The servers were attentive and went above and beyond for us as we had a 8 month old baby. Will definitely come back and visit in the summer to enjoy the balcony!
   

   20 Stories RestaurantResponded today

   Thank you so much for your kind words. We take great pride in providing delicious food, attentive staff and a lively vibe for all of our visitors. Our goal is to make sure everyone has an enjoyable time when dining with us. Thank you again.
   

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3. S

   Shelley

   Manchester

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fabulous in every way love the black out dinners we will be back for the next one
   

   20 Stories RestaurantResponded today

   Thank you for your kind words. We are so pleased to hear that you had an excellent evening at 20 Stories and we look forward to welcoming you back. Kind regards.
   

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4. M

   Michael

   Manchester

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I thought the portion’s could have been more generous considering the cost. Overall amazing and can’t wait to go back.
   

   20 Stories RestaurantResponded today

   Thank you so much for your 5-star review. We really appreciate it. Kind regards.
   

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5. R

   Rebecca

   Manchester

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   The food was ok, but the service was poor, when we turned up the bar staff was apologising for not being able to take ordered, we were at the bar for 15 mins before service. Then the meal, we had just got our drinks and were told we had to leave the table for them to set up next service, but the place was empty, they could have waited. Being pushed out of a restaurant when we are spending that much is poor, puts us off coming back
   

   20 Stories RestaurantResponded today

   Thank you for taking the time to share your experience with us. We appreciate all feedback and are sorry to hear that your experience was not all that you hoped for. We strive to provide an enjoyable experience for our guests and their satisfaction is very important to us. Once again, I would like to apologise for this. Kind regards.
   

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6. J

   Juana

   Manchester

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing restaurant Loved the pork and the salad bowl. Rachid was extremely helpful Will definitely come back again Great staff and food.
   

   20 Stories RestaurantResponded today

   Thank you for taking the time to review our experience at 20 Stories. We are thrilled to hear that you had an excellent experience with our service and found the food to be of great quality. We create our dishes with quality ingredients and take pride in providing a great experience. Again, thank you for your feedback. Kind regards.
   

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7. r

   roman

   Manchester

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   The waiters was a little judgy making an excuse to speak to us to let us know we had to have the full course even tho that was the plan but other than that the food was amazing had the soup and bread for starter which was unreal and the steak was my favourite I’ve had and the sticky toffee pudding was just sticky toffee pudding but still good atmosphere was nice views really nice overall nice dining experience
   

   20 Stories RestaurantResponded today

   Thank you so much for your 4-stars review. We are so pleased to hear that you enjoyed your experience with us and look forward to welcoming you back. Kind regards
   

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8. L

   Lorraine

   London

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Valentines Dinner wasn’t good value. Set price £90, paid extra for guaranteed window view table, the glass of fizz wasn’t offered although it was part of the set menu, we had to ask by which time the canopies had arrived, my husband wasn’t seated & a minute later the starters arrived. The main , steak was very good but just warm, 1 small potato , no vegetable just a swirl of sauce. Desert, 1 piece of cheese which was good. Service was good but overall expensive for what it was.
   

   20 Stories RestaurantResponded 2 days ago

   Thank you for taking the time to share your experience with us. We appreciate all feedback and are sorry to hear that your experience was not all that you hoped for. We strive to provide an enjoyable experience for our guests and their satisfaction is very important to us. Once again, I would like to apologise for this. Kind regards.
   

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9. L

   Leovio

   Manchester

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very nice experience, nice ambience, great music, great food and great table service from Rashid, loved it
   

   20 Stories RestaurantResponded 2 days ago

   Thank you so much for your 4-star review. We really appreciate it. Kind regards.
   

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10. J

    Jason

    Liverpool

    1 review

    4.0

    1 review

    Dined 4 days ago

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 3

    We wanted to try something new! Fantastic location and views from the 20th floor. Excellent service from the restaurant team, very attentive and available. The restaurant was very busy which is usually a good sign. Unfortunately, that’s as good as it got. We started with a bottle of Prosecco but no ice bucket. Starters came quickly yet they were bland. Mains came soon enough and the beef fillet was unfortunately lukewarm. The sea bass on the other hand was hot but smothered with too much salt. And lastly, dessert! Mine was a delight with great tastes and textures however, my wife had the sorbet which was very sharpe and honestly, in-edible and promptly left the majority uneaten. As the night was valentines night, we did have a small expectation that the restaurant would be appropriately themed, also no, not a single balloon anywhere, no romantic effort what so ever. My wife and me always enjoy our nights out regardless and the overall experience was interesting but not special.
    

    20 Stories RestaurantResponded 2 days ago

    Thank you for taking the time to share your feedback. We appreciate your honest opinion and apologize for any disappointment encountered. At our restaurant, we strive to create a menu of high-quality offerings that provide great value for money. We take pride in delivering excellent customer service and are continuously looking for ways to improve our guests’ overall experience. Again, thank you for your review and we hope that you will give us another chance in future.
    

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