Prime Steak House & Piano Bar

Review summary

1. T

   Tanya

   VIP

   Los Angeles

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 1

   The place is very sorry looking so bad ambiance. The food was good, not great. The music was absolutely awful as they had an opera singer in the piano bar that you could hear throughout the entire restaurant and it was terrible. Never going back.
   

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2. S

   Suzanne

   VIP

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Robyn’s singing in the piano bar was amazing as usual!
   

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3. m

   michelle

   VIP

   Tampa

   19 reviews

   3.0

   19 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   Very cold atmosphere and uninviting food was very salty Our waitress was nice but upon entering hostess was rude to a woman who walked in before us and barely let her sit at the bar because apparently they take reservations for a bar….when we came and left the bar was nearly empty. I noticed as soon as the woman’s friend came they left quickly, I would have too no reason for feeling unwelcomed
   

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4. B

   Barbi

   VIP

   Tampa

   26 reviews

   5.0

   26 reviews

   Dined on 13 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Tom was fantastic. Coming from NYC I am somewhat of a Steakhouse snob but Prime Steakhouse was absolutely wonderful. Had the bone in ribeye and wagu NY strip . Both perfect! Will be back on our next visit.
   

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5. F

   Fernando

   VIP

   Mexico City

   19 reviews

   4.0

   19 reviews

   Dined on 10 January 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very comfortable, excellent food, good service. One of my favorite places in Oak City.
   

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6. OT

   OpenTable Diner

   Chicago

   1 review

   4.0

   1 review

   Dined on 9 January 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The staff were all excellent and provided great service except for the bartender. We were sitting at the bar. Maybe he was having a bad day but he was grumpy and rude. He barely shook my martini and put too much vermouth in it. I asked him to fix it which he did. There was another lady at the bar who also returned her martini because of too much vermouth. He spent most of his time with his back to the customers or in the back room. Just not the friendly kind of bar experience we usually get. But the waiter, hostess and manager were all lovely, friendly and provided great service.
   

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7. T

   Todd

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 8 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Staff was amazing! Incredible service! Definitely recommend! Thank you for a great dining experience.
   

   Prime Steak House & Piano BarResponded on 8 January 2025

   We appreciate your review!
   

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8. M

   Morgan

   Dallas

   7 reviews

   3.0

   7 reviews

   Dined on 5 January 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was excellent. The steaks were perfectly cooked and the sides were amazing. The reason for the low rating was the staff. They were not trained for a five star dining experience. They would interrupt conversations, reach over the table and patrons for dishes, place the silverware on the wrong sides of the place setting and just overall talked like we were at a Chipotle instead of a nice restaurant. Our bill was 800.00 so I feel like the service should reflect that.
   

   Prime Steak House & Piano BarResponded on 8 January 2025

   We are happy to hear you enjoyed your meal with us and appreciate your honest feedback about our service.
   

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9. R

   Reece

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined on 23 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We absolutely love this place. The steaks appetizers desserts and drinks are all amazing. We love the family style of the sides to share and try multiple. The service staff seemed to be not all in the same place and this time they sat us in a corner of the dining room when we love this place when we sit in the piano bar. I would call and ask for a table specifically there it elevates the experience. One of my favorite places for dinner in park city!
   

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   Prime Steak House & Piano BarResponded on 8 January 2025

   We appreciate your honest feedback and hope to have the opportunity to serve you in the future.
   

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10. d

    dennis

    VIP

    Orange County

    5 reviews

    5.0

    5 reviews

    Dined on 22 December 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Quite good food. Very expensive. Does not validate parking in garage below, which seems very weird for this expensive a restaurant.
    

    Prime Steak House & Piano BarResponded on 8 January 2025

    We appreciate your honest review.
    

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