Powder – Waldorf Astoria Park City Utah

Review summary

1. r

   roshni

   VIP

   Cincinnati

   6 reviews

   2.0

   6 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 3

   Our server Shelby was wonderful! Powder however was not, starting with the bread course for 16 dollars for 4 stale pieces of sourdough, wilted overdressed gem salad and oysters that had gone bad, lavender duck was overcooked and minuscule in portions … the good- Kansas dry aged steak, buffalo tenderloin were excellent. Drinks were good, but dessert crème brûlée was mediocre at best. Hopefully this gets better in the future but we won’t be back many better options out there.
   

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2. B

   Brad

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shelby was a great server and our food was amazing! We enjoyed our meal! Thank you!
   

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3. N

   Nick

   Indiana

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   Really disappointing. Weak menu, mediocre service, and $16 for bread service. When I go to a Ritz Carlton or Waldorf Astoria property, I expect 5-star service. That's what these brands were built on.  If I were going to an Chili's or Applebee's, I wouldn't expect much,  but my expectations are high for a 5-star establishment.  The restaurant was not crowded when we arrived, yet it was 10-15  minutes before we got water or first saw our waitress. Then my drink order of a beer was another 10 minutes.  No bread service. Instead, we were charged $16 for 4 small slices of sourdough.  The waitress was not rude but clearly was not interested in her job. Even answering simple questions about the menu seemed beyond her. There was an evident lack in hiring and training. Lots of great high-end food options in Park City. I recommend going somewhere other than here.
   

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4. P

   Polly

   VIP

   Louisville

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience overall. The hotel is beautifully decorated for the holidays but I’m sure gorgeous at any time of the year. Attentive and polished service. The food was beautifully presented and absolutely delicious. Prices here are not for the faint of heart but surely not a surprise at a Waldorf Astoria in a resort town.
   

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5. k

   kimberly

   St. Louis

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   We went for the Christmas Day pre fix menu. While the entrees were ok the salads were very small portions really not even worth the effort. While the entrees weee good they all needed a side dish. The desserts were nice. All in all a nice evening but the portions were very small
   

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6. A

   Andrea

   Orlando

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   La atención fue lo único destacable de la experiencia. La comida, para el precio elevado, fue malísima. Las porciones muy pequeñas y con sabor común. Supuestamente es un chef reconocido, todo lo que probamos lo cocino yo en mi casa con productos de mejor calidad y porciones más grande a mitad de precio. Pedimos de entrada el paté, era un paté descongelado horrible, de gusto y de pinta. Acompañado por una ensalada insulsa. El short rib estaba normal, pero el raviol de pato era una vergüenza. Un raviol del tamaño de un dedo y con pato duro y mal cocinado. Además no entiendo, es un restaurante en uno de los mejores hoteles y dejaban entrar gente en short y sandalias. Una vergüenza.
   

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7. A

   Annette

   VIP

   Orlando

   7 reviews

   1.0

   7 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Understanding it was Christmas Eve and a hotel restaurant but still the dinner was horrible. The portions on the Prix fix menu were laughably miniscule. Two in our party had the cod and it was inedible so much so they took it off the bill and then we ordered from the bar menu to take back upstairs. The duck confit dish you needed a magnifying glass to find any duck. And the waits between courses took forever and considering it was a set menu we expected it to be more timely.
   

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8. r

   robert

   Houston

   2 reviews

   2.0

   2 reviews

   Dined on 22 December 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   Menu was very short, portions were small, and it’s very expensive.
   

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9. J

   Josh

   San Francisco

   2 reviews

   1.0

   2 reviews

   Dined on 22 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Not sure if it was just our server or not but the experience was not good at all. In 2 hours my server brought us 1 drink. After 30 mins of my kids waiting without drinks I finally walked to the bar and got them cokes. Overall the food was good but I couldn’t see past the lack of service.
   

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10. A

    Amanda

    Seattle

    4 reviews

    5.0

    4 reviews

    Dined on 22 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Incredible experience! Customer service was top notch, food was delicious and they made my daughter9 birthday so special.
    

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