Piccolino Italian Ristorante

Review summary

1. L

   Linda

   VIP

   Chicago

   7 reviews

   1.0

   7 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 1

   I had tried to get a reservation in a quiet area of the restaurant because we were five people elderly people. The owner took the reservation and we got there. They barely knew that they had a reservation and the restaurant was so so noisy. The owner did nothing to enhance our disappointment for example send over a drink or a coffee or a cookie.
   

   Piccolino Italian RistoranteResponded 1 day ago

   When you called to make your reservation, we did inform you that Saturday was particularly busy, and we suggested that it might be more enjoyable to come on another night for a quieter experience. We do our best to accommodate all guests, but weekends can sometimes be lively. We also want to emphasize that we are one of the quietest restaurants in the area, with no loud music, creating a calm atmosphere overall. Thank you for sharing your feedback.
   

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2. M

   Mort

   VIP

   West Palm Beach

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All good. Everything was very nice Very enjoyable evening
   

   Piccolino Italian RistoranteResponded 1 day ago

   Thank you for the kind words and 5 Star review ! We’re happy to hear you had a great evening. Hope to see you again soon for another enjoyable experience!
   

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3. M

   Margo

   VIP

   West Palm Beach

   49 reviews

   1.0

   49 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   New owner spent his whole time talking to customers at bar. Our waitress was expected to be the bartender also which slowed service down. They need more waitstaff for the busy season. Meatball was tasteless and filet tough to cut. Place hasn’t been decorated in 20 years. This place used to be a hidden gem for Italian food with former owners. Don’t waste tour time or money here.
   

   Piccolino Italian RistoranteResponded 1 day ago

   Mentioning the previous owner or comparing us to past management is neither fair nor constructive. As for the owner engaging with customers, we’re sorry if that bothers you—many of our guests actually enjoy the personal touch. We prioritize both service and food, As for your food concerns, you never told us when we asked, we stand by the quality of our dishes—our reviews for the same items support that—and we’re always looking for ways to improve. Thank you for sharing your feedback.
   

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4. D

   Daniel

   VIP

   West Palm Beach

   56 reviews

   4.0

   56 reviews

   Dined on 9 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We continue to return to the restaurant as the service and food exceeds our expectations. This family friendly restaurant has new owners but has not missed a beat. Ernie and his staff are welcoming and the quality of the food and its preparation is the best.
   

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5. B

   Bruce

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on 5 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our table of 6 was seated promptly at a roomy table in a quiet room. Our server was well informed and polite. The food pacing was perfect. The menu offered many choices. My wife loved her Osso Bucco and my Rack of Lab was cooked to the right temperature, bountiful, and deliciously seasoned. Our dinner companions were equally impressed. The Bolognese Sauce deserves special recognition. Our entire experience was splendid and we will be back soon.
   

   Piccolino Italian RistoranteResponded on 9 February 2025

   Thank you for your five-star review! We're thrilled to hear your entire experience was splendid, from the service and food pacing to the menu selection and ambiance. It’s wonderful that the Osso Bucco, Rack of Lamb, and Bolognese Sauce stood out. We look forward to welcoming you back soon!
   

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6. C

   Charlie

   West Palm Beach

   1 review

   5.0

   1 review

   Dined on 29 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service, waitress was amazing. Food and ambiance was very good.
   

   Piccolino Italian RistoranteResponded on 9 February 2025

   Thank you for your 5 Star Review ! We're thrilled to hear you enjoyed the service, food, and ambiance. We’ll be sure to pass your compliments along to our team. We look forward to welcoming you back soon!
   

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7. R

   Ronald

   VIP

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Traditional Italian at its best! Highest quality food with highest quality service.
   

   Piccolino Italian RistoranteResponded on 28 January 2025

   Thank you for your 5-star review! We’re so glad you enjoyed the authentic Italian food and excellent service. We look forward to serving you again soon!
   

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8. J

   Joseph

   Philadelphia

   112 reviews

   4.0

   112 reviews

   Dined on 19 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very nice dining experience. Nicely appointed setting, great menu offerings, good service, excellent culinary execution.
   

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9. B

   Bonnie

   West Palm Beach

   2 reviews

   5.0

   2 reviews

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is, for the time, being a hidden gem. It reminded me of the small authentic Italian restaurants in downtown Philadelphia I used to go to as a kid. (We wondered if the Mafia was hiding in the back.) I'd like to see more fish selections on the menu (as opposed to shell fish.) Prices were high - but prices are high everywhere now. Try the Chicken Francese. It is marvelous.
   

   Piccolino Italian RistoranteResponded on 12 January 2025

   We're absolutely thrilled to receive your glowing 5-star review! It's wonderful to hear that our Chicken Francese left such a positive impression on you. We're truly honored that our restaurant evoked memories of the authentic Italian establishments from your childhood in Philadelphia. Your kind words mean the world to us, and we look forward to welcoming you back soon!
   

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10. R

    Robert

    VIP

    New York City

    14 reviews

    4.0

    14 reviews

    Dined on 31 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    This difficult to fine Italian was very good but did not differentiate itself from the many other Boca Italian restaurants. Pleasant staff
    

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