Parlor Pizza Bar - West Loop

Review summary

1. G

   Giannina

   Unspecified

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great experience only complaint is that it was too dark in there
   

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2. M

   Michelle

   VIP

   Chicago

   32 reviews

   2.0

   32 reviews

   Dined on 9 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Lights are so low that my party and I could read the menu. Server joked that “everyone looks better in this light” but I just want to SEE the menu so I can order. If they can put QR codes on the menu to have the customer look up drinks they could also link to the menu. Big disappointment. We were celebrating birthdays (which I noted in the reservation) and there was zero acknowledgment. 
   

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3. S

   Sue

   Chicago

   1 review

   5.0

   1 review

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a party of 20. Our servers were awesome! Food was great and fast as we were headed to the Blackhawks game.
   

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4. OT

   OpenTable Diner

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on 23 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. Happy hour specials are also good!
   

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5. d

   dan

   VIP

   Chicago

   41 reviews

   4.0

   41 reviews

   Dined on 12 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a good time at parlor Saturday night. My friend wanted the new pizza with bbq and pineapple. She likes and we didn’t. Service was great
   

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6. C

   Christina

   Chicago

   34 reviews

   5.0

   34 reviews

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great casual place to grab drinks and/or food. Brunch menu goes late, until 3:30-3:45ish. They have tvs with sports games (without audio) and energetic music. The room is a little echo-y so it can make having a conversation in a group difficult.
   

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7. M

   Michele

   VIP

   San Francisco

   42 reviews

   4.0

   42 reviews

   Dined on 11 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great to have a couple healthy options while doing whole30. Sooo loud.
   

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8. S

   Shardul

   Chicago

   1 review

   4.0

   1 review

   Dined on 27 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The special pizza menu is fantastic! Space is large, lots of TVs, so it will be noisy
   

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9. K

   Kristen

   VIP

   Chicago

   1 review

   5.0

   1 review

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Happy hour deal is great!! Got to try a lot of items for a cheap price
   

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10. N

    Nicole

    VIP

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on 22 December 2024

    1. Overall 5
    2. Food 5
    3. Service 1
    4. Ambience 5

    Parlor has always been our go to neighborhood hangout over the years for a variety of occasions. We go there a lot as well as, our friends to watch games, chill etc. Service is always great, I’ve never had a bad experience, however, last night the hostess was not only INCREDIBLY rude, but VERY dismissive and had a complete attitude. I have never experienced that anytime I’ve been to parlor. Maybe she was having a bad day, but that level of Customer Service is just not acceptable to anyone, regulars or not & should be addressed.
    

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