Old Town Tortilla Factory

Old Town Tortilla Factory reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. SF

   SeanF

   Tulsa9 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Patio area is great but the high top tables and chairs were horrible. The food was literally the most bland Mexican food I’ve ever had. No spice, no flavor. The tortillas weee amazing though. Service was average at best. Refills on water and soft drinks were hard to come by.
   

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2. m

   matt

   Columbus4 reviews

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great atmosphere. Excellent choice for large group
   

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3. C

   Charlie

   Phoenix14 reviews

   5.0

   Dined on 5 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience! Great food, delicious cocktails and wonderful staff. Our table enjoyed the Mahi Mahi tacos, Ribs and Green Enchiladas. Look forward to our next visit.
   

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4. S

   Steve VIP

   Phoenix12 reviews

   3.0

   Dined on 21 February 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   one of the best outdoor patios in the valley - open, quiet, great ambiance, and spirited. service was excellent. unfortunately, the food fails to live up to the patio atmosphere.
   

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5. R

   Rowdy VIP

   Phoenix6 reviews

   5.0

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience. We sat outside with space heater. Welcoming staff. Delicious food. Beautiful patio setting. They were decorated for Christmas, so that was wonderful, too. They make their tortillas right there, and the food is exceptional.
   

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6. k

   karen

   Nashville15 reviews

   5.0

   Dined on 11 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was excellent and very attentive and helpful. Starting with the chips, salsa and guacamole were all wonderful!!Everyone was happy with their meals also. My only complaint, which is minor there was a bit of crunch or uncooked rice in my serving. We were inside in a small back room that got pretty warm. There was no ceiling fan to help cool it down. Upon going to the rest room I found the front of the restaurant very comfortable. Love sitting outside but it was too hot.
   

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7. OT

   OpenTable Diner

   Phoenix1 review

   5.0

   Dined on 24 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a good experience. It's been years since we had been to this restaurant and it did not disappoint.
   

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8. OT

   OpenTable Diner

   Phoenix3 reviews

   5.0

   Dined on 10 May 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate inside since it was a bit windy that day. Great food! Reasonably priced. Just wish they offered complimentary chips and salsa like most Mexican Food restaurants do.
   

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9. BH

   BobH VIP

   Denver79 reviews

   4.0

   Dined on 24 April 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Very nice outside ambiance, with excellent service for the 8 of us. Sadly salsa, margaritas and food was very fresh but food recipe’s had not a bit of heat or spice. The place to go and not worry about spicy heat. Setting is beautiful.
   

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10. C

    Charles

    Phoenix14 reviews

    5.0

    Dined on 4 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic dinner! Are group enjoyed the mahi mahi tacos, green enchiladas and achiote ribs. Our server was sweet and recommended some delicious tequilas. We really enjoyed the Jalapeño and Platinum margaritas.
    

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