Nikai Sushi - Cheeca Lodge & Spa

Review summary

1. W

   Wendy

   VIP

   Charlotte

   56 reviews

   4.0

   56 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   Sushi is really fresh. Second time coming and on both occasions seemed like there were issues with service, like confusion on who is taking what table etc. Long wait to get our rolls- like an hour for 4 rolls! They didn’t give us a free appetizer for waiting although they didn’t say that was why, just that they made too much. Also we had booked for outside but they didn’t have a table outside for us. Not a huge deal but outside seemed like a better ambience. Pretty pricey but what isn’t in the Keys at a decent restaurant!
   

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2. H

   Henry

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome food and atmosphere. This is one of the best sushi places in the keys.
   

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3. D

   Derek

   VIP

   Milwaukee

   16 reviews

   4.0

   16 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Fabulous setting and décor, excellent service, and delicious fare. Thank you for the wonderful hospitality!
   

   Nikai Sushi - Cheeca Lodge & SpaResponded on 14 December 2024

   Dear Derek, Thank you, for taking the time to leave us a four-star review. We’re glad to know that you had a positive experience with us. Your feedback is valuable, and we’re always striving to improve. If there’s anything specific you think we could do better, please feel free to share. We look forward to welcoming you back. Sincerely, Mariana Carrillo Food and Beverage Manager
   

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4. M

   Madison

   Mobile

   2 reviews

   5.0

   2 reviews

   Dined on 7 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best sushi EVER! Amazing service. We went two nights in a row.
   

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   Nikai Sushi - Cheeca Lodge & SpaResponded on 12 October 2024

   Dear Madison, thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future! Sincerely, Mariana Carrillo Food and Beverage Manager
   

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5. A

   Andrew

   Key West

   1 review

   5.0

   1 review

   Dined on 21 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, appropriately priced and was worth every penny. This is some of the best sushi I’ve ever had and I’ve been overseas to Japan before. The fact this is right inside the resort makes it that much more appealing for someone that is looking for an all inclusive stay. The service was excellent, not pushy, not too scarce either. I would come back just to eat at that place again!
   

   Nikai Sushi - Cheeca Lodge & SpaResponded on 24 September 2024

   Dear, Valued Guest Thank you for taking the time to share your experience with us at Nikai Sushi. We appreciate your feedback, and we are happy to hear that you enjoyed your visit. Again, thank you very much for your time, and we are looking forward to welcoming you again soon. Sunny Regards, Mariana Carrillo Food and Beverage Manager
   

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6. I

   Ian

   Key West

   1 review

   5.0

   1 review

   Dined on 17 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food- would we do it again? 100% yes Ian & Genene from Brisbane Australia
   

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   Nikai Sushi - Cheeca Lodge & SpaResponded on 20 September 2024

   Dear, Valued Guest Thank you for taking the time to share your experience with us at Nikai Sushi. We appreciate your feedback, and we are happy to hear that you enjoyed your visit. Again, thank you very much for your time, and we are looking forward to welcoming you again soon. Sunny Regards, Mariana Carrillo Food and Beverage Manager
   

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7. C

   Christine

   Jacksonville

   8 reviews

   5.0

   8 reviews

   Dined on 3 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Gary made us feel special and treated us like royalty. He acknowledged our anniversary and presented us with a card with well wishes. He went out of his way to make us feel special.
   

   Nikai Sushi - Cheeca Lodge & SpaResponded on 8 September 2024

   Dear Christine, Thank you for your gracious words! We’re delighted to hear you enjoyed Gary's service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon! Warm regards, Mariana Carrillo Food and Beverage Manager
   

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8. n

   nicole

   VIP

   New York City

   9 reviews

   5.0

   9 reviews

   Dined on 1 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hayden was great! We brought our own tuna that we caught and they did a wonderful job! The manager was very sweet also!
   

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   Nikai Sushi - Cheeca Lodge & SpaResponded on 2 September 2024

   Dear Nicole, Thank you for your gracious words! We’re delighted to hear you enjoyed Hayden's service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon! Warm regards, Mariana Carrillo Food and Beverage Manager
   

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9. J

   Julie

   VIP

   Salt Lake City

   48 reviews

   5.0

   48 reviews

   Dined on 25 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazingly delicious food and smart service. The view cannot be beat, either.
   

   Nikai Sushi - Cheeca Lodge & SpaResponded on 30 August 2024

   Dear Julie, Thank you for taking the time to share your experience with us at Nikai Sushi. We appreciate your feedback, and we are happy to hear that you enjoyed your visit. Again, thank you very much for your time, and we are looking forward to welcoming you again soon. Sunny Regards, Mariana Carrillo Food and Beverage Manager
   

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10. S

    Schwab

    VIP

    Central Coast

    4 reviews

    3.0

    4 reviews

    Dined on 21 August 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 1

    No Asian ambiance at all. Decor very tired. Food mediocre at best.
    

    Nikai Sushi - Cheeca Lodge & SpaResponded on 23 August 2024

    Thank you Schwab for taking the time to leave us a three-star review. We’re glad to know that you had a positive experience with us. Your feedback is valuable, and we’re always striving to improve. If there’s anything specific you think we could do better, please feel free to share. We look forward to welcoming you back. Sincerely, Mariana Carrillo Food and Beverage Manager
    

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