Milestones Grill + Bar - Guildford

Review summary

1. G

   Gemma

   Vancouver

   15 reviews

   vip
   4.0

   15 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was good. We had full rack ribs, calamari, and wings. Wings initially was overcooked so we returned them. They were quickly replaced, cooked to perfection. Our server was Michelle, she provided excellent customer service.
   

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2. S

   Sarah

   Vancouver

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We sat down and the table was a bit dirty still (some crumbs etc). They wiped it right away. Then after dinner they offered a dessert on the house to apologize for the dirty table, which was not necessary but those small gestures of customer service are always appreciated. Our table had the Black and Blue burger, and the Green Curry bowl. Both were very good and came out VERY quickly, we'd barely had two sips of our drinks before food was brought out. We had the White Chocolate Cheesecake for dessert, which was also very good.
   

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3. E

   Elisha

   Vancouver

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Shrimp and scallop scampi was just okay. Calamari was also just okay. But the mushroom soup and garlic bread was wonderful. The nachos with the avocado and whipped feta dip was great! We always come here , they have really good service but i think I will stick to my usual order of burgers and the portobello mushroom chicken. 10/10
   

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4. B

   Bianca

   Vancouver

   4 reviews

   2.0

   4 reviews

   Dined on 15 November 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   We had a date night which doesn’t happen often given we have a young family. The initial walk in, no one was there to greet us, they wouldn’t sit us at the table we wanted, which was only about 10 feet away from where they sat us, because there was no waiter to help us for 15 minutes (what??) we were shoved in a corner cluttered with 3 other tables while the entire place was empty… Food was great, no complaints there. My husband got a beer, with about a 2 inch head on it… that was disappointing. Server forgot my extra rice, had to remind him - not that big a deal… However, when the bill came, having discussed my husbands steak with the server, he got very defensive. My husband got the 7 oz sirloin and frites ($28) yet we got billed for a 7 oz sirloin meal with frites substitute ($36) When we brought it up, the server argued with us, saying that the sirloin wasn’t part of the deal - Although I pointed out to him it was literally written on the menu. He said that the frites came with the fries not mashed potatoes, we got the fries, and although he confirmed twice that it came with roasted veggies, he went back and forth with us claiming it didn’t come with veggies and that we misunderstood him, ??? It’s not about the $8, but arguing and lying to a customer when you’re clearly in the wrong is bound to ruin someone’s night. So unprofessional… $100 bill and he chose to argue over $8 because he clearly overcharged and didn’t want to take the responsibility. This place is very unprofessional and seems the staff really doesn’t care about customers… we dealt with 3 different staff members and they were either rude, clueless or both.
   

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5. J

   Joanie

   Vancouver

   34 reviews

   vip
   4.0

   34 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I had made a reservation and asked for a quiet booth. But when we had arrived, all the booths we were taken and we were ushered to a table. When I asked about it, the hostess gave me an excuse for this. Shortly after, I went to the washroom and many booths were available again. It would have been nice she had offered to change us to a booth.
   

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6. D

   Donna

   Vancouver

   5 reviews

   3.0

   5 reviews

   Dined on 9 November 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   My last two visits the food has been a disappointment. First visit it was the fries….they changed them. When you go looking to enjoy the fries only to find out they are simply frozen fries it’s a disappointment. This second visit was the Caesar salad….too many brown bits and not enough dressing. So not sure what is happening in the kitchen. Also the wine list doesn’t reflect the ability to get a single glass in all the wine choices. The one I wanted only showed available in a bottle, but our server inquired and it was available by the glass. So thank you to her! To be very clear the front end staff were awesome!
   

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7. H

   Heather

   Vancouver

   11 reviews

   4.0

   11 reviews

   Dined on 7 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent salad and salmon. Just super disappointed that the long time favorite key lime pie has been deleted from the menu! Bring back the key lime pie!!!
   

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8. D

   David

   Vancouver

   67 reviews

   vip
   5.0

   67 reviews

   Dined on 5 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always excellent food and service at Milestones. Three different locations in the past few days and all great, celebrating three family birthdays. Also glad that Foodtastic (Milestones owner) is a partner with Airmiles and I can use my miles to purchase gift cards.
   

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9. D

   DONALD

   Vancouver

   1 review

   4.0

   1 review

   Dined on 4 November 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   We have always eaten here when we visit from Australia. A few things went wrong this time. The restaurant knows. We did get a notice wondering why we didn’t arrive, and this one asking how we liked it. We’ll blame the internet for this. We will be back thoughnext trip to Canada. ,
   

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10. G

    Gigi

    Vancouver

    1 review

    2.0

    1 review

    Dined on 3 November 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3

    Table and seating were dirty - dried up ketchup on the table and crumbs on the seating. The restaurant appeared to be understaffed. The host forgot to punch in our starters and coffee order. There was a 40 minute delay between our two starters. We had to ask for more refreshments/refills as opposed to being offered refills.
    

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