Mexican Sugar - Plano

Review summary

1. K

   Kathi

   Dallas

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The crab enchiladas were awesome. My husband had pork tacos. The noise level was a little high for us. But other than that everything was great!
   

   Mexican Sugar - PlanoResponded 3 days ago

   Good Morning Kathi!! We're thrilled to hear that you enjoyed our crab enchiladas and pork tacos. We're sorry to hear that the noise level was a bit high for you. We appreciate your feedback and will certainly take it into account as we strive to create a comfortable atmosphere for all our guests. We're glad you found everything to be great and we look forward to welcoming you back to Mexican Sugar - Plano soon! Yours in Hospitality, Jorge Nuno, General Manager, Mexican Sugar Plano,
   

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2. A

   Ashley

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our evening at Mexican Sugar was nothing short of fantastic! From the moment we arrived, the warmth and attentiveness of the staff made us feel truly special. Katie, the manager, was a gem—sweet, welcoming, and so helpful in securing us the perfect bar seats. Dining at the bar turned out to be an absolute delight, thanks to our server, Karen. She was not only accommodating of my endless questions and modifications but went above and beyond to make the experience fun and engaging. Her kindness radiates, and she has a natural ability to light up the room. Karen wasn’t just our server—she was the highlight of the night! We ended up staying for an extra round or two, simply because we didn’t want to leave the great company. Karen, thank you for your exceptional service and for turning a great meal into an unforgettable experience. Mexican Sugar is lucky to have you, and we can’t wait to return!
   

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3. A

   Ashley

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I had a fantastic dining experience tonight! The food is fantastic but more so than that, the staff and management make the dining experience feel like a Michelin star restaurant feeling. We absolutely love Mexican Sugar! Thank you!
   

   Mexican Sugar - PlanoResponded 6 days ago

   Thanks for the feedback, Ashley! We're thrilled to hear that you and your husband had a fantastic dining experience at Mexican Sugar - Plano. It's wonderful to know that our team's efforts to provide a top-notch dining experience have been appreciated. We strive to make every visit a memorable one and your kind words affirm that we're on the right track. We look forward to welcoming you back soon!
   

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4. A

   Ashley

   Austin

   3 reviews

   5.0

   3 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Service was great but the bar messed up multiple drink orders. It was also very loud for our larger party. Food was great!
   

   Mexican Sugar - PlanoResponded 7 days ago

   Hi Ashley, We're glad to hear that you enjoyed the food and service at Mexican Sugar - Plano. We always strive to provide the best for our guests. However, we're sorry to hear about the issue with the bar and the noise. We appreciate your feedback and will definitely look into this to ensure a more pleasant experience for all our guests in the future. We hope to serve you again soon. Best, The Management Team
   

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5. A

   Alexis

   Dallas

   4 reviews

   vip
   5.0

   4 reviews

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this location. So beautiful perfect for a rainy Sunday in the fall.
   

   Mexican Sugar - PlanoResponded 4 days ago

   Thanks for visiting us! We're thrilled to hear that you loved the atmosphere at Mexican Sugar - Plano during your rainy Sunday in the fall. It's fantastic to know that you found our location beautiful and our food, service, and value to your liking. We strive to create a warm and inviting atmosphere for all our guests and your feedback is a testament to that. We can't wait to welcome you back for another beautiful experience. Best wishes, The Management Team
   

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6. OT

   OpenTable Diner

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely loved our date night! Will be back often, the hibiscus margarita is my new favorite.
   

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   Mexican Sugar - PlanoResponded on 18 November 2024

   Good Morning! We're thrilled to hear that you had a wonderful date night at Mexican Sugar - Plano! It's always a pleasure to know that our guests are enjoying their time with us. We're especially thrilled that you loved our hibiscus margarita as your new favorite. Your kind words truly mean a lot to us. We look forward to welcoming you back often. Jorge Nuno General Manager
   

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7. A

   Allison

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Beautiful atmosphere and the food and service was good
   

   Mexican Sugar - PlanoResponded on 19 November 2024

   Good Morning Allison, Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you enjoyed the atmosphere and found our food and service to be good. We always strive to provide an exceptional dining experience for our guests at Mexican Sugar - Plano. We look forward to welcoming you back soon for another great experience. Yours in Hospitality, Jorge Nuno, General Manager, Mexican Sugar Plano,
   

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8. N

   Noelle

   Dallas

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Sofia was amazing, she made recommendations and was very warm and friendly. The food and drinks were amazing, we will definitely be back!
   

   Mexican Sugar - PlanoResponded on 16 November 2024

   Good Morning Noelle! Thanks for the review! We're thrilled to hear that you enjoyed your dining experience at Mexican Sugar - Plano. It's wonderful to know that our team's warm and friendly service and the quality of our food and drinks made your visit memorable. We're already looking forward to your next visit. Thank you for choosing us! Best Regards, Jorge Nuno General Manager Mexican Sugar Plano.
   

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9. j

   jessica

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Laura was amazing, she gave nice recommendations on the menu and made our dinner experience 1000% better, she had a great attitude and was attentive of our needs all the time. Food was great, we will definitely go back.
   

   Mexican Sugar - PlanoResponded on 14 November 2024

   Hi JessicaM, We're thrilled to hear that you had a great dining experience at Mexican Sugar - Plano! It's wonderful to know that our team was able to provide you with excellent service and that you enjoyed our food. We always strive to ensure our customers have a memorable dining experience and your kind words truly make our efforts worthwhile. We can't wait to welcome you back for another delightful meal. Thank you for your kind words and for choosing us! Best regards, The Management Team
   

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10. A

    Andrea

    Milwaukee

    1 review

    5.0

    1 review

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server Roxy was awesome and super attentive. Our Group had the perfect Table outside on the patio. Even though they were busy the service was excellent and the experience was truly great!
    

    Mexican Sugar - PlanoResponded on 13 November 2024

    Thanks for the feedback! We're thrilled to hear that you had a great experience at Mexican Sugar - Plano. It's wonderful to know that our attentive service and the outdoor patio made your gathering enjoyable. We always strive to provide the best for our guests and your kind words truly made our day. We look forward to serving you again soon!
    

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