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Max Brenner - Union Square, New York, NY

Max Brenner - Union Square

4.2
4.2
8088 Reviews
$30 and under
Comfort Food
A photo of Max Brenner - Union Square restaurant

Max Brenner - Union Square

4.2
$30 and under
Comfort Food
Union Square

Make a booking

2 people
7:00 pm
Booked 94 times today
  • Good for special occasions
  • Child-friendly
  • Good for groups
For more than 20 years, Max Brenner has offered a chocolate experience for all the senses. A visit to our Chocolate Bar and Shop, will entice magical memories in everyone. Because, chocolate, more than any other food, symbolizes our childhood.

At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.

Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.

Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Comfort Food, Dessert, Contemporary American
  • Hours of Operation
    Mon–Wed, Sun 10:00 am–11:00 pm Thu–Sat 10:00 am–12:00 am
  • Phone number
    (646) 467-8803
  • Payment Options
    AMEX, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Area
    Union Square
  • Cross Street
    Between 13th and 14th Streets
  • Parking details
    Street Parking
  • Public transit
    L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
  • Entertainment
    Max Brenner's signature music playlist
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Full Bar, Late Night, Non-Smoking, Takeaway, Weekend Brunch, Wheelchair Access, Wine

What 8,088 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.2Food
  • 4Service
  • 4.1Ambience
  • 4Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Max Brenner - Union Square is a chocolate lover's paradise with "delicious desserts" and unique offerings like the chocolate martini. Guests appreciate the "great service" and recommend it for family outings and special occasions. While some mentioned inconsistencies, the overall experience is often "amazing," making it a must-visit in NYC.

8,088 Reviews
  1. Annette

    New York City

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    The tables are crammed to close, too difficult to even get up.

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  2. Annie

    Washington DC

    2 reviews

    2.0

    2 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    Bathroom was disgusting, seemed understaffed for a Sunday night.

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  3. Diego

    New York City

    1 review

    2.0

    1 review

    Dined 4 days ago

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 3
    We tried this restaurant after enjoying their hot chocolate at Bryant Park, hoping it would be a great spot for our sweet-toothed daughter’s birthday. While the food was decent, the desserts were disappointing. Our daughter ordered the “kids chocolate pancakes with lots of chocolate,” (pic) but it barely had any—just a drizzle of white chocolate. After asking for more, it still didn’t live up to expectations. The waffle cheesesteak was good, and the mac & cheese was flavorful, but the desserts fell short. The chocolate heart cake was an average lava cake, and the sundae arrived melted into a slushy mix. The atmosphere wasn’t what we expected—more Cracker Barrel than Willy Wonka. While it’s a fun novelty, we don’t plan on returning. For us, the desserts didn’t deliver.

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  4. OpenTable Diner

    New York City

    1 review

    4.0

    1 review

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    The experience was great but it is crucial that servers do not forget to place water and utensils on the table at their first interaction with guests. My boyfriend and I waited for 25 minutes until we got water and it was because we asked for it. Overall it was excellent and the wait time was less than expected.

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  5. cynthia

    New York City

    1 review

    3.0

    1 review

    Dined 4 days ago

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 2
    This resturant is only good for dessert and even that kind of stunk. We waited for our reservation, came a little early, they would not seat us till our reservation time. No problem, there is no where to really wait so we waited by the full overflowing garbage. When we sat, the table was dirty, got water the glasses were filthy, ordered a beer, gave me a glass that was also dirty. Ordered regular food, was ehh, ordered dessert was ok, not even good, our waitor was nice and fine and accommodating, bit all in all you should waist your money somewhere else. Unless you get hot chocolate to go.

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  6. Amber

    New York City

    3 reviews

    4.0

    3 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Love the food and ambiance but the wait time was horrific even though I made a reservation 1 week in advance.

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  7. Jyothi

    New York City

    5 reviews

    2.0

    5 reviews

    Dined 5 days ago

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2
    Great place for hot chocolate. The food is not good. Sub par…. Not worth the price. The service man it’s not that great. The place is packed so you won’t be getting checked on and food takes forever. Don’t bother coming over the weekend. Stop by the bar for hot chocolate and be on your way.

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  8. Joseph

    San Francisco

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This is the second time I’ve been to max brenner and it is exactly as I remember. Friendly staff, quick service, incredible chocolate items, and all around good vibe. Recommended for chocolate lovers.

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  9. melanie

    Philadelphia

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Desserts were amazing we had a great waiter he was so kind

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  10. Margaret

    Baltimore

    1 review

    vip
    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server Christine was fabulous! She was authentic and top of her game. The restaurant was beautiful, open, yet felt cozy, with the most comfortable leather chairs. Clearly, someone has attention to detail because I wanted to buy the chairs for my home. The restaurant had a commodity trading board or a train station type sign behind the bar that changed to different fun quotes, mostly about food. All of the quotes were great conversation continuers. I liked the one lamp in the middle of the bar with a purple lamp shade. The lighting, cheetah painting on the brick wall, and mirror were picture worthy. Grain & Cane served complimentary and delicious and dense banana nut bread. We ordered disco fries to share with the table. The fries, cheese curd, and gravy (on the bottom) were outstanding! We could have licked the plate! Three of us ordered eggs benedict. I added lobster to mine. The additional spinach was yummy; we usually find that on eggs - florentine. The salad was fresh. If I had room to eat it all, I would have asked for extra dressing on the side. I don't recall there being much dressing at all. The radishes were cut round and thinly, which made the salad look colorful. My hubby ordered the burger, which had too much pepper and was cooked medium rare and not medium. He didn't tell the server. I wondered why he was eating more of my meal? LOL. All four of us shared the chocolate cake. Ooo la la, it was delicious and decadent! We also shared a scoop each of lemon sorbet, chocolate fudge ice cream, and vanilla ice cream. The lemon sorbet with the chocolate cake paired wonderfully, as well as the chocolate fudge ice cream and lemon sorbet. I love that combination. My friend and hubby ordered an apple cider and lemonade drink with a dried blood orange and cinnamon garnish. They loved every sip! Our other friend ordered a pretty martini cocktail. She liked that, too. Our server Christine gladly took photos of us, too.

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FAQs

Max Brenner - Union Square offers takeout which you can order by calling the restaurant at (646) 467-8803.

Max Brenner - Union Square is rated 4.2 stars by 8088 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

A photo of Max Brenner - Union Square restaurant

Max Brenner - Union Square

4.2
$30 and under
Comfort Food
Union Square

Make a booking

2 people
7:00 pm
Booked 94 times today

Order delivery or takeout

Google Map for Max Brenner - Union Square

841 Broadway, New York, NY 10003

Additional information

  • Cross Street
    Between 13th and 14th Streets
  • Area
    Union Square
  • Hours of Operation
    Mon–Wed, Sun 10:00 am–11:00 pm Thu–Sat 10:00 am–12:00 am
  • Price
    $30 and under
  • Cuisines
    Comfort Food, Dessert, Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Public transit
    L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
  • Payment Options
    AMEX, Discover, JCB, Mastercard, Visa
  • Entertainment
    Max Brenner's signature music playlist
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Full Bar, Late Night, Non-Smoking, Takeaway, Weekend Brunch, Wheelchair Access, Wine
  • Privacy policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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