Liv Restaurant - White Oaks Resort & Spa

Review summary

1. C

   Colleen

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are locals. Lovely setting in Liv Restaurant. Quite reasonably priced breakfasts given the white tablecloth setting. Delicious food. Coffee was free with our meal. We were given a little complimentary smoothie to start and ended with chocolate covered strawberries once they found out we were celebrating our birthdays. We weren’t rushed out- we were given time just to sit and enjoy the atmosphere.
   

   Liv Restaurant - White Oaks Resort & SpaResponded 2 days ago

   Dear Collen, Thank you for your wonderful review of our LIV Restaurant on OpenTable and for the 5 star rating! Happy Belated Birthday! Knowing that you enjoyed each aspect of your experience here with us is very rewarding as your ultimate satisfaction matters deeply to us. We truly value your comments and we look forward to the opportunity of welcoming you back at a future date! Kindest regards, Catherine Mitchell Food & Beverage Administrator
   

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2. L

   Laurie

   Chicago

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Heni made our dining experience the best! Devan was very attentive to keep things perfectly scheduled. Manager Joana so warm and friendly when checking in on us. Can’t wait to come back, can’t say enough about the delicious food, a savour to be had!
   

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   Liv Restaurant - White Oaks Resort & SpaResponded 3 days ago

   Thank you Laurie for your 5 star review of our LIV Restaurant on OpenTable! We are delighted to read you enjoyed your most recent dining experience with us. I have forwarded your comments along to our Human Resources Department as we have a program at our resort that highlights our team members who exemplify customer service and we do reward them for an outstanding job! It is wonderful to see that you would recommend us to others as well. We look forward to welcoming you back at a later date! Warmest regards, Catherine Mitchell Food & Beverage Administrator
   

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3. F

   Farhana

   Toronto

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Service was great. But the food was not that great. Pricing is okay.
   

   Liv Restaurant - White Oaks Resort & SpaResponded 5 days ago

   Thank you Farhana for taking the time to review our LIV Restaurant on OpenTable. We are delighted to see you experienced great service however, we are disappointed to hear that the food was not great and that the pricing was okay. I trust we were able to rectify this for you when you dined with us last evening. If this was not the case, I would be more than happy to speak to you in greater detail about your meal with us. I can be reached at 1-800-263-5766 ext. 5742 Monday-Friday between 9:30am and 4:30pm. We look forward to the opportunity of welcoming you back at a later date! Warmest regards, Catherine Mitchell Food & Beverage Administrator
   

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4. T

   Trevor

   Toronto

   1 review

   5.0

   1 review

   Dined on 12 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second to none… the absolute best in the Niagara region.. look no further than white oaks for 5 star food, drinks and service
   

   Liv Restaurant - White Oaks Resort & SpaResponded on 13 February 2025

   Dear Trevor, Thank you for your wonderful review of our LIV Restaurant on OpenTable! Knowing that you enjoyed your experience here with us is very rewarding as your ultimate satisfaction matters deeply to us. We truly appreciate your comments - and your 5 star rating - and are thrilled you would recommend us to others. We look forward to welcoming you back to dine with us again in the near future! Kindest regards, Catherine Mitchell Food & Beverage Administrator
   

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5. J

   Jane

   Toronto

   10 reviews

   5.0

   10 reviews

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been here several times over the years. It is consistently 5 star everything, from rooms, quality, service, mouthwatering food and so on. I can’t wait to return.
   

   Liv Restaurant - White Oaks Resort & SpaResponded on 10 February 2025

   Dear Jane, Thank you for your wonderful review of our LIV Restaurant on OpenTable! Knowing that you enjoyed each aspect of your experience here with us is very rewarding as your ultimate satisfaction matters deeply to us. We truly appreciate your comments and 5 Star Rating and hope that you will be back to stay with us again in the near future! Kindest regards, Catherine Mitchell Food & Beverage Administrator
   

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6. C

   Carlo

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service, food & experience were excellent! Would not hesitate to recommend this restaurant for any occasion.
   

   Liv Restaurant - White Oaks Resort & SpaResponded on 10 February 2025

   Thank you Carlo for your 5 star review of our LIV Restaurant on OpenTable! We are delighted to see you enjoyed your most recent dining experience with us and that you would recommend us to others. We look forward to the opportunity of welcoming you back at a later date! Warmest regards, Catherine Mitchell Food & Beverage Administrator
   

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7. M

   Maureen

   Toronto

   8 reviews

   5.0

   8 reviews

   Dined on 28 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time dining at Liv Restaurant. Absolutely wonderful. Outstanding service, food and dining experience. 5 star.
   

   Liv Restaurant - White Oaks Resort & SpaResponded on 29 January 2025

   Thank you Maureen for your 5 star review of our LIV Restaurant on OpenTable! We are delighted to see you enjoyed your first dining experience with us here at LIV. We truly value your comments and we look forward to the opportunity of welcoming you back at a later date! Warmest regards, Catherine Mitchell Food & Beverage Administrator
   

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8. C

   Cathy

   Tampa

   9 reviews

   4.0

   9 reviews

   Dined on 27 January 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   All of the food was very good. We both had the soup special. My husband had the rib steak medium and it was large portion and cooked perfectly. I had the scallops and risotto and felt the scallops were very slightly overdone but still very good. There was a bit too much of a wait between courses and we had to remind them to bring the bread when we were almost finished our soup. Also we were seated by a window which was nice however it was a cold windy night and there was a bit of a draft on the window side. We ended up forgoing dessert as we were both very full and it was 2 hours since we sat down. The restaurant was not busy at all and obviously we did not feel rushed at all.
   

   Liv Restaurant - White Oaks Resort & SpaResponded on 3 February 2025

   Thank you Cathy for your 4 star review of our LIV Restaurant on OpenTable! We are delighted to see you and your husband enjoyed your meals and that you would recommend us to others. We truly value your feedback and I have forwarded your comments regarding your wait time between courses and the draft next to the window to our Outlets Manager for his review. We generally recommend 2 1/2 to 3 hours to enjoy the fine dining service we provide in our LIV Restaurant and we apologize if this was not communicated to you in advance prior to your arrival. We look forward to the opportunity of welcoming you back at a later date! Warmest regards, Catherine Mitchell Food & Beverage Administrator
   

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9. M

   Mary

   VIP

   Toronto

   14 reviews

   4.0

   14 reviews

   Dined on 26 January 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Pasta was literally pure cream. Too rich for anyone to finish. Hubby’s rib eye was full of fat. Should have been cleaned. Everything else was great! Servers were amazing!
   

   Liv Restaurant - White Oaks Resort & SpaResponded on 27 January 2025

   Thank you Mary for your 4 star review of our LIV Restaurant on OpenTable! We truly appreciate your comments regarding the pasta and the rib eye and I have forwarded them along to our Executive Chef for his review. We are pleased to see you enjoyed the rest of your evening and we look forward to the opportunity of welcoming you back at a later date! Warmest regards, Catherine Mitchell Food & Beverage Administrator
   

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10. S

    Sean

    Toronto

    1 review

    2.0

    1 review

    Dined on 24 January 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4

    One of the best breakfasts in Niagara. Food is very good. Atmosphere is elegant yet comfortable. Service was exceptionally slow on this occasion. Turned into almost a 2 hour breakfast. Our waitress asked us if we were ready to order, we told her that we needed a few more minutes and then had to flag her down after 20 min. Orders were incorrect when they came. Asked her for the bill as it had taken so long we were in a rush. She said ok and then went MIA. Seems to be a lot of new staff. Hopefully just working through some kinks as service has been exceptional here in the past.
    

    Liv Restaurant - White Oaks Resort & SpaResponded on 27 January 2025

    Thank you Sean for taking the time to let us know how we did during your last dining experience with us. It is disappointing to learn that our service was very slow when you dined with us on Friday. I have contacted our Managers to let them know of your experience regarding the level of service you received. I would love the opportunity to discuss your visit with you in greater detail and to make things right. I can be reached at 1-800-263-5766 ext. 5742 (Mon-Fri between 9:30am and 4:30pm). We truly value your comments and we are pleased to see that you would still recommend us to others. We look forward to the opportunity of having you back at a future date. Kindest Regards, Catherine Mitchell Food & Beverage Administrator
    

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