Le Pont de la Tour

Review summary

1. N

   Nicolas

   San Francisco

   52 reviews

   3.0

   52 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We came for Christmas Lunch. The ambiance was very nice & a great wine selection. They offered a 5 course meal for the holiday. Due to the amount of people they were serving, the service was moderate. Given a regular day, we gather it would have been better. The food wasn’t what we had expected, some plates could have been prepared better.
   

   Le Pont de la TourResponded 2 days ago

   Dear Nicolas, Thank you for your feedback. We're glad to hear you enjoyed the ambiance and wine selection during your Christmas lunch. We apologize if the food and service did not fully meet your expectations, especially given the holiday rush. We appreciate your understanding that the large number of guests may have impacted the experience, and we are committed to improving both the quality of the dishes and the service. We hope to have the opportunity to provide you with a more seamless experience on a future visit. Kind regards, Le Pont de la Tour
   

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2. D

   Doran

   London

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the service smooth. They give a sense of refinement and well-being. It’s one of my favourite restaurants.
   

   Le Pont de la TourResponded 1 day ago

   Dear Doran, Thank you so much for choosing to join us for Christmas Day lunch! We are delighted to hear that you enjoyed the delicious food and smooth service. It is truly an honour to be one of your favourite restaurants, and we are grateful for your continued support. We look forward to welcoming you back soon and wish you a wonderful New Year ahead! Warm regards, Le Pont de la Tour Team
   

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3. R

   Rob

   VIP

   London

   12 reviews

   4.0

   12 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful wonderful service and ambiance! Had Christmas Day Dinner. Some of the set meal was great - some of it was a miss. Steak tartar was a miss. The goose entree was a questionable choice over using duck. The halibut main was very good. Both desserts were shockingly a miss. I love Le Pont de la Tour but we wouldn't be back for Christmas Day in the future unfortunately.
   

   Le Pont de la TourResponded 1 day ago

   Dear Rob, Thank you for choosing to spend your Christmas Day with us at Le Pont de la Tour! We appreciate you taking the time to share your feedback and are delighted to hear you enjoyed the ambiance and some aspects of the menu. However, we are sorry that some dishes didn’t fully meet your expectations. Your comments are incredibly valuable, and we will be sharing them with our kitchen team to ensure we continue to improve. We hope to have the pleasure of welcoming you back again soon and wish you a wonderful New Year ahead! Warm regards, Le Pont de la Tour Team
   

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4. M

   Mathieu

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Très bonne table, nous y avons déjeuné pour le 25 décembre. Un repas et un service digne de ce nom, cependant nous avons été déçu de devoir libérer notre table assez rapidement. Néanmoins je recommande, très bonne adresse.
   

   Le Pont de la TourResponded 1 day ago

   Dear Mathieu, Thank you for choosing to join us for Christmas Day lunch and for sharing your feedback. We are delighted to hear that you enjoyed the meal and the service, and we appreciate your kind recommendation. We are sorry that you felt rushed at the end of your meal. We strive to ensure every guest has a relaxed and enjoyable experience, and will certainly take your comments into consideration as we continue to improve. We hope to have the pleasure of welcoming you back soon! Warm regards, Le Pont de la Tour Team
   

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5. B

   Brian

   London

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Whilst the restaurant is located in an iconic location and we were fortunate to have window side table and could see Tower Bridge (but little of the Thames) food was meagre in portions and the Halibut was tasteless. The goose was better but limited portion size was disappointing. The champagne was good but at $200 per bottle one would expect no less, however the waitress confused our order and started serving by the glass instead from the purchased bottle. Overall at $900 for Christmas lunch for two I’d say that much better value and atmosphere can be found elsewhere.
   

   Le Pont de la TourResponded 2 days ago

   Dear Brian, Thank you for sharing your feedback. We're glad you enjoyed the view and the champagne, but we are sorry to hear that the food and service did not meet your expectations. Our champagne starts from the £98 per bottle, however we do have great selection of a sparkling wines, which are equality delicious and priced differently. We strive to offer a memorable experience, and we regret that we fell short during your visit. Your input is valuable to us, and we hope you’ll consider giving us another chance in the future. Kind regards, Le Pont de la Tour
   

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6. C

   Colin

   New Orleans

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The sommelier was amazing. Provided us the best wine for each portion of our dinner. Each portion of our dinner was fantastic.
   

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7. Z

   Zach

   London

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, great atmosphere. Was quiet for the most part
   

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8. T

   Tom

   London

   1 review

   5.0

   1 review

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Magnifique expérience avec un cadre magnifique et vue sur le Tower Bridge. L’ambiance intérieur et le personnel vous feront découvrir une vraie cuisine française. Je recommande vivement.
   

   Le Pont de la TourResponded 1 day ago

   Dear Tom, Thank you for your great feedback! We are delighted to hear that you had such a wonderful experience with us and enjoyed the stunning setting with views of Tower Bridge. Your kind words about the ambiance, our team, and the authentic French cuisine mean a lot to us. We look forward to welcoming you back again soon! Warm regards, Le Pont de la Tour Team
   

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9. A

   Alice

   Denver

   98 reviews

   5.0

   98 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve been going to Le Pont de la Tour for over 20 years. Everything is sublime. The food is delicious, the service is amazing. We had the last seating at lunch today and you would never think anyone was rushing to get ready for dinner service or just tired from a busy lunch. Plus the views…
   

   Le Pont de la TourResponded 1 day ago

   Dear Alice, Thank you so much for your loyalty over the past 20 years! It truly means the world to us to have been a part of your dining experiences for so long. We are thrilled to hear that the food and the service continue to meet your expectations, your kind words are deeply appreciated by our entire team. We look forward to welcoming you back for many more memorable meals in the future. Thank you again for your continued support! Warm regards, Le Pont de la Tour Team
   

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10. M

    Martin

    VIP

    London

    43 reviews

    5.0

    43 reviews

    Dined on 18 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a long, leisurely lunch in luxurious surroundings with excellent service and lovely food and wine, while reviewing charitable activities over the last year and plans for the next.
    

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