Kona Grill - Baltimore

Review summary

1. T

   Tamika

   Baltimore

   24 reviews

   2.0

   24 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The hostess informed us that “people were late for their shift” so bar service may be slow. We decided just to keep it simple and get a cognac and whiskey neat. We were advised they didn’t have any cognac. I settled for bourbon but it came out in a dirty glass. The soy sauce bowls were also dirty. The manager apologized for the service.
   

   Is this helpful?

   Report
2. I

   Ikea

   Washington DC

   37 reviews

   vip
   2.0

   37 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The ambiance was pleasant, and the server was friendly, but the food fell short of expectations. The spicy shrimp tempura leaned more toward citrusy than spicy, and the portion was small given the price. For entrees, we tried the surf and turf and the stir fry with fried rice. Unfortunately, the steak lacked seasoning, and all the dishes arrived lukewarm rather than hot. Overall, the quality and flavor of the food didn’t justify the cost, leaving us disappointed.
   

   Is this helpful?

   Report
3. E

   Elizabeth

   Western NC

   2 reviews

   vip
   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 1

   I will never return, it’s a huge turn off when you walk into a restaurant and you see a security guard seating in a chair with a pistol socializing with two individuals one with what looked like a comb hanging from his head. The entrance smelled like weed. Definitely do not recommend for an upscale restaurant.
   

   Is this helpful?

   Report
4. S

   Sarah

   Washington DC

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Food was subpar & totally overpriced. An entree of shrimp tacos had more cabbage than shrimp. Food quality was mediocre, dishes were dirty, bathrooms were dirty, staff was inattentive. And again, way overpriced. Won’t be returning.
   

   Is this helpful?

   Report
5. D

   Danielle

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Sat right away. A little run down location. Food good. Server was on it.
   

   Is this helpful?

   Report
6. P

   P

   Washington DC

   35 reviews

   vip
   4.0

   35 reviews

   Dined on 12 November 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The food was just okay. The service was unmatched - very attentive. The happy hour menu has a variety but again the food was just okay. I’d return but will definitely manage my expectations.
   

   Is this helpful?

   Report
7. R

   RJ

   Chicago

   12 reviews

   vip
   5.0

   12 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Roni is amazing! Ask for her if she is working and she’ll take great care of you.
   

   Is this helpful?

   Report
8. W

   Warren

   New York City

   4 reviews

   1.0

   4 reviews

   Dined on 7 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Terrible. Not helped when we arrive. Once seated, a server never comes, when we finish no one comes to close us out. Very poor service.
   

   Is this helpful?

   Report
9. A

   Amy

   Pittsburgh

   2 reviews

   5.0

   2 reviews

   Dined on 14 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Sheree, was amazing! Food was delicious.
   

   Kona Grill - BaltimoreResponded on 20 October 2024

   Thank you so much for your 5 star review!! We appreciate you!
   

   Is this helpful?

   Report
10. A

    Andrea

    Baltimore

    8 reviews

    2.0

    8 reviews

    Dined on 9 October 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    I used to love this restaurant prior to the COVID crisis. It was always a bit overpriced, but the tasty food and cocktails, location to the Harbor and nice ambience made it worth it. But it hasn't been up its original standards for years. I keep trying because the location is great and the atmosphere is nice, and I keep being disappointed. Ridiculously slow service, average food served at room temperature and overpriced. Luke warm food and slow service doesn't make sense when the restaurant is at a quarter of its capacity. Yet again, I planned a work dinner meeting there (due to its convenient location) where everyone was disappointed with the food and service.
    

    Is this helpful?

    Report