Joey Gerard's - A Bartolotta Supper Club - Greendale

Review summary

1. c

   chris

   Milwaukee

   23 reviews

   5.0

   23 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice and comfortable place for dinner. We celebrated a birthday and everything was top notch.
   

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2. P

   Penny

   Milwaukee

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Raquel was an excellent server and took great care of us. The food was wonderful; wish there was a bit dimmer lighting and a little more ambiance.
   

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3. D

   Donald

   Milwaukee

   26 reviews

   5.0

   26 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joey Gerard's is our favorite supper club. The experience is always exceptional!
   

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4. B

   Bill

   Milwaukee

   21 reviews

   4.0

   21 reviews

   Dined on 17 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was very good! Our steaks were fine. Very exciting atmosphere.
   

   Joey Gerard's - A Bartolotta Supper Club - GreendaleResponded 6 days ago

   Thanks for taking the time to share your positive experience. We truly appreciate it!
   

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5. A

   Anne

   Chicago

   11 reviews

   vip
   1.0

   11 reviews

   Dined on 17 November 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   Sadly, this was not an expected or typical Bartolotta property experience. Caesar salad lacked creaminess and arrived with a dressing that was thin & flavorless. Steaks - the hallmark menu item, were way overdone despite our requests for medium rare. Manager came to the table and took the steaks off the bill. One of us had a steak refired and it arrived not much better than the first time. Cocktails were the highlight. Server was lovely and professional but there definitely is a problem in the kitchen. Off our list for future dining.
   

   Joey Gerard's - A Bartolotta Supper Club - GreendaleResponded 6 days ago

   Thank you for taking the time to share your feedback about your recent visit to our restaurant. We apologize that your experience with food quality fell short of the high standards we strive to maintain. Thank you for bringing this to our attention.
   

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6. S

   Susan

   Milwaukee

   14 reviews

   vip
   5.0

   14 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent dinner! Tony was a great waiter! Food was high quality. Generous portion of lamb chops even though price is elevated. Perfectly done! Grilled cauliflower is spectacular! The wedge salad is the way all wedge salads should be! We will be back!
   

   Joey Gerard's - A Bartolotta Supper Club - GreendaleResponded 6 days ago

   Thank you for the kind words, Susan. We are glad that you enjoyed your experience with us and we hope to see you again soon!
   

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7. J

   Jeff

   Milwaukee

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and great food. Our second time there and will be going back again!
   

   Joey Gerard's - A Bartolotta Supper Club - GreendaleResponded 6 days ago

   Hi, Jeff. Thank you so much for rating your experience with us so highly! We look forward to seeing you again soon.
   

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8. R

   Robert

   Chicago

   8 reviews

   vip
   2.0

   8 reviews

   Dined on 10 November 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   First time visiting and was sadly disappointed. The waitress was amazing, unfortunately the food was not. 1st course - soup. We had baked French onion. 4 bowls. 1 was barely warm, 1 was good and 2 were burnt (cheese was black) Main course - 3 filets & order of crab cakes. Steaks were good but not worth the cost IMO. Baked potato was still hard on the inside, used my fork to mash it. One person ordered brussel sprouts crispy, they could be mashed with a fork. We had 3 drinks, 2 mock cocktails & a bottle of wine. The mocks were fantastic and the bottle was great. Cocktails not that great. In summary absolutely not worth the price of the food. Disappointing for a Bartolottas restaurant
   

   Joey Gerard's - A Bartolotta Supper Club - GreendaleResponded on 11 November 2024

   Thank you for taking the time to share your feedback about your recent visit to our restaurant. We're disappointed to hear that your experience did not meet expectations, especially regarding the food quality. Thank you for bringing this to our attention.
   

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9. S

   Scott

   Milwaukee

   4 reviews

   4.0

   4 reviews

   Dined on 10 November 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   My wife had the prime rib, medium rare, and said it was delicious. I had the ribeye steak, medium rare. It was probably closer to medium/medium well. It was tough in some spots. I ate it without complaining, but my wife mentioned it to our server at the end of the meal. Offered us free dessert for the trouble. We declined. I've eaten at many higher end steak places, including Joey Gerard's in the past, and have never had this issue. I'm going to say it was an aberration for them or an off night for the person cooking the steaks. Made me wish I had ordered the prime rib instead, though.
   

   Joey Gerard's - A Bartolotta Supper Club - GreendaleResponded on 11 November 2024

   Hi, Scott. Your detailed feedback is highly appreciated. Thank you for sharing your experience and taking the time to rate and review us!
   

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10. C

    Cathy

    Chicago

    13 reviews

    vip
    1.0

    13 reviews

    Dined on 2 November 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Service terrible Food and drink orders incorrect and came out at staggering times Entrees not correctly prepared Waiting long times & no communication from server Server performance poor My first experience here and definitely my last !
    

    Joey Gerard's - A Bartolotta Supper Club - GreendaleResponded on 11 November 2024

    Thank you for taking the time to share your feedback. We're truly sorry to hear about your disappointing experience at our restaurant. We take pride in our service and food quality, so it's concerning to hear that we fell short of expectations. This will help us address the issues you encountered and improve our service.
    

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