J. Gilbert’s – Wood Fired Steaks & Seafood - Worthington

Review summary

1. J

   Jason

   Columbus

   15 reviews

   3.0

   15 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service wasnt up to par. We were told three times we couldn't have an espresso martini only because they were out of vanilla vodka which isn't even part of the typical recipe; we had to demand the drink. The waiter was slow and inattentive, took forcer to come back to the table to order our meal after finally getting drinks.
   

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2. M

   Michael

   VIP

   Columbus

   17 reviews

   5.0

   17 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We eat at J. Gilbert’s frequently and this time we were taken care of by a newer server, Tory, who was excellent at her job and very personable.
   

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3. F

   Freddie

   Columbus

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The food was good and the experience was average. I couldn't note anything extraordinary.
   

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4. L

   Linda

   Columbus

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food quality is great , meals were present beautifully. They even provided bread first, for free! I know all fine dining restaurants did this before the COVID, but lots of those restaurants don’t do it anymore. Beautiful and elegant deco, also. Everything looks perfect.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - WorthingtonResponded today

   Hi Linda, Thank you for taking the time to share your experience at J. Gilbert’s – Wood Fired Steaks & Seafood - Worthington. We're thrilled to hear that you enjoyed our food and found the meals presented beautifully. We're also glad to know that our service met your expectations. We understand that dining during these times can be challenging, and we appreciate your understanding for our new policies. We're glad to know that you found our new initiative to provide complimentary bread to our guests to be a pleasant surprise. Thank you again for your kind words and we look forward to welcoming you back soon. Best Regards, J. Gilbert’s – Wood Fired Steaks & Seafood - Worthington Management Team
   

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5. B

   Barbara

   Columbus

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went on Christmas Eve and the food and service were excellent. The waitress was very attentive and the food was delicious.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - WorthingtonResponded today

   Hey Barbara, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience on Christmas Eve at J. Gilbert’s – Wood Fired Steaks & Seafood - Worthington. It's great to know that our food and service met your expectations and that our staff's attentiveness added to your experience. We strive to provide an excellent dining experience for all our guests and your kind words truly mean a lot to us. We look forward to welcoming you back soon! Best regards, The Management Team
   

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6. j

   joy

   Greater Boston

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Worst steak I have ever had, gristly throughout and dry and looked more like a 4oz. than a 6. I was taking my son and his fiancee out for a special dinner. Son wanted me to send it back; I just was tired and disappointed with the so called reputable establishment. But I will never set foot in that place again.
   

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7. E

   Ellis

   Columbus

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Said they couldn't find our reservation but could seat us anyway. First time we have eaten in the bar. Server was very good. Food was excellent and served at the correct temperature.
   

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8. L

   Lloyd

   Columbus

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always. It's our go-to for special events.
   

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9. K

   Kaylyn

   Columbus

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely time celebrating my parent’s birthdays. We received wonderful service and the food was amazing!
   

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10. B

    Brad

    VIP

    Columbus

    25 reviews

    3.0

    25 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    J gilberts is still a great place to get a meal but if you been going for a long time - old expectations are just not met anymore, except for our server Kim who has taken care us for years!! Menu is still pretty similar, but steaks are prepared differently, I believe they got rid of the pecan they used to cook over. Overall atmosphere is busy and hustle bustle and no real feeling that each and every visitor is special like you used to get. for example, we have been at least 1/2 dozen times since it was taken over by Landry's, probably more, and we don't know a single person's name on the team outside our server. Dan, Ali, Carl, Kim, Joe, Richie, and others were like extended family. Kim is all that remains, and while she always makes it special - it is not the same. If I am speaking to people considering it for the first time - It's a good place. seating is a bit more private than say an Ocean Club or Hyde Park, food and options are pretty good (not up to par with the two aforementioned) but pricing is more reasonable. Lobster meal, Scallops, appetizer, desert and 3 drinks and was $150. Similar would be $225 at those others.
    

    J. Gilbert’s – Wood Fired Steaks & Seafood - WorthingtonResponded 2 days ago

    Thanks for the feedback, Brad! We're glad to hear that you've been dining with us for a while, but we're sorry to hear that your recent experience at J. Gilbert’s – Wood Fired Steaks & Seafood – Worthington didn't meet your expectations. We appreciate your input about our menu and the change in the preparation of our steaks. We're committed to maintaining the high-quality service we've known you've enjoyed while maintaining the same menu. We hope you'll give us another chance to provide the unique experience you've come to expect from us. Best, The Management Team
    

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