Il Cielo Gardens Restaurant & Bar

Review summary

1. VX

   VXXVN

   Orange County9 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   Before making a reservation, we called ahead to make sure we could bring our own cake, pay the cake fee, and just order drinks. They said it was totally fine, so we were okay with that. When we arrived, they welcomed us in super warmly, and everything seemed fine. We ordered drinks, then asked the waiter to bring out the cake, and he had no issue with it. We were just sitting and enjoying our time for about 15 minutes, and suddenly, the manager comes over out of nowhere saying we each have to order one dish from the main menu. That made zero sense. I’ve never been to a restaurant where you pay a cake fee, order drinks, and still get forced to order food. It felt like they expected us to just go along with it without saying anything. But obviously, we weren’t about to let that slide. If they had this rule, they should’ve said so beforehand when we called. Instead, they confirmed it was okay, let us sit, and then randomly decided to change the rules. Definitely not coming back.
   

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2. D

   David VIP

   Los Angeles76 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   it was a wonderful dining experience, and the staff and service were excellent. We really enjoyed our drinks and our main course of New Zealand salmon was excellent. 
   

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3. OT

   OpenTable Diner

   Central Coast1 review

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful ambiance, excellent service - and the food is always incredible!! Such a great date night spot, so romantic ❤️
   

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4. S

   Shadow

   Los Angeles3 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Simply amazing!! The food, the service, everything!!
   

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5. J

   Judith A

   Unspecified1 review

   2.0

   Dined on 16 February 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Very bad service Expensive Desert dry Valet parking expensive
   

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6. M

   Mauricio

   Los Angeles1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 1

   Food was great however for the amount paid for the valentines night for two I expected more. To start off our reservation was at 9:30 and we weren’t sat until nearing 11. The environment to match the description, we were sat in the corner in a spot that seemed more like a living room than what they advertised for this event. Food took forever to come out. Food was good but for the wait time it was not worth it. Not coming back
   

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7. J

   Juan VIP

   Las Vegas1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   We arrived on time for our reservation at 8:45 p.m., only to find a line of 25 people at the door. They informed us that this was the line for people with reservations. After waiting for about 20 minutes, we were finally checked in at 9:05 p.m. and directed to the bar next door. We waited for an extended period, watching as others were called ahead of us. At 9:50 p.m., just as my fiancé and I were about to leave, the young receptionist lady asked for my name and quickly ushered us back to her side. We were given a table without silverware and a burnt-out candle with stains on the tablecloth. I understand that Valentine’s Day can be a challenging time for restaurants, but this experience was unacceptable, especially considering the $500 upfront charge for the package. I felt disappointed and taken advantage of, especially since we had paid in advance. The only reason we stayed was because we had paid in advance, which now makes sense and feels like a scam. I will never return to this restaurant and have learned my lesson. What a poorly managed and wasteful experience. Oh, and by the way, we didn’t receive our food until 11:15 p.m. We finally left at almost midnight. This was a complete letdown and a waste of 3.5 hours.
   

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8. P

   Peter VIP

   Los Angeles3 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Too long of a wait Too expensive Food portion small Dessert dry
   

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9. M

   Magdalena VIP

   Tahoe6 reviews

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   Stake was cold and I got wrong stake I ask my stake cook medium. He brought well-done stake, He took it back and brought medium and it was cold again. Very disappointed this was NOT my first time dinning Il Cielo.
   

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10. E

    Eidel

    Los Angeles1 review

    4.0

    Dined on 15 February 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was good food and good service, but the whole experience was overpriced.
    

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