HK's Restaurant & Bar - The Lodge of Four Seasons

Review summary

1. l

   larry

   Lake of the Ozarks

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had the worst dinner imaginable on Christmas Eve--and horrible service. They were short on help so our wait to be waited on was longer than it should have been. But the food? My husband had prime rib which was over an inch thick and was mostly fat thrown on top of large piles of potatoes au gratin. He couldn't eat it because there was no actual meat, and he returned it. Our waitress never returned after he complained about the cut of meat (fat). The manager came by, and he was not charged for his meal. There was a screaming little girl running around. The ambience was awful, our waitress was awful (she never came to check on our food after another waiter served us), and the food and presentation were the worst. We had gone there over Christmas several years ago, and we had a wonderful experience. This was anything but. The whole thing left a bad taste in our mouths. We noticed that even the front desk was not very caring as we had screaming kids running up and down the halls, slamming doors, loud talking. Our two nights' stay was horrible. We will never come back.
   

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2. T

   Tracy

   Lake of the Ozarks

   1 review

   3.0

   1 review

   Dined on 29 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   When we first walked into the lodge I asked if there was an elevator to get to the restaurant which was down some steps and I knew would be difficult since I have a sprained knee. The Man at the desk pointed us down a corridor. I thought it was odd that access to the restaurant would be that far out of the way but I hobble down there and we did not find an elevator. We came back down the corridor and I had to go down the steps to get to the restaurant. All of this made us quite late for my reservation, but the hostess was very kind and seated us. I asked her about the elevator and she said that it was through an inconspicuous doorway by the restaurant which turned out to be a service elevator. How were we supposed to know we were looking for a service elevator? And how strange is it that a service elevator was the only way for someone with a handicap to access the restaurant, especially at a place where they have a reputation for being a high end establishment. We sat for quite some time without even getting water. Finally the hostess came up to us and apologized and explained that they were short staffed because it was a holiday. She is actually the one who eventually came back and took our order before she had to rush off to answer the ringing phone and help the people who are standing in line waiting to be seated. We received our food after a while and the short ribs were good But the portion size could have been a bit bigger for the price. And my mashed potatoes were cold. Discussion on the way out revealed we were all in agreement that we wished we had made reservations someplace else instead. While it could have been way worse, it also could have been much better. I do commend the staff who was on hand for doing everything they could two help customers while working with a skeleton crew. Questionable access, overpriced & mediocre fare in a dated atmosphere.
   

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3. e

   eileen

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Thank god that I had a copy of my reservation. The restuarant did not have our reservation and said that it is because of using open table that they did not recieve the resevation. they did find us a table though
   

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4. G

   Gilbert

   St. Louis

   2 reviews

   5.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So happy that the Thanksgiving buffet has resumed highlight of our holiday weekend. Drove 150 o get here.
   

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5. J

   Joseph

   St. Louis

   41 reviews

   5.0

   41 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mark was our server and he was amazing. Everything from the cocktails (rum-hattan & man-hattan), appetizers (won tons). salads, main course (steak, smothered chicken, lobster ravioli), snd deserts (cobbler & creme brûlée) was absolutely wonderful.
   

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6. J

   Jamie

   Lake of the Ozarks

   1 review

   5.0

   1 review

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Enjoyed a great dinner at HK's Restaurant as I was staying at the Lodge of Four Seasons for a Conference. The restaurant host was accommodating to my request to sit by an outlet so I could charge my computer so I could work. My waitress was Kristen who was nothing short of amazing, made my experience memorable. She was not only personable with me but with all of her other guests, calling each of us by name. She knew the right balance of checking in on each customer. When I was struggling between two entrees, she helped me make my decision and it was spot on! Same with my beverage--I let her know what I was looking for and she brought me a delicious drink! Thank you for a memorable first-time visit!
   

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7. v

   valerie

   Denver

   2 reviews

   5.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We love going to HKs for their winter 3 course prix fixe menu! Great offerings and super pricing! The live music and friendly staff top off our dinner every year. And… an evening ending bourbon by the lobby real wood burning fireplace is the cherry on top. All we need next time we go is snow!
   

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8. L

   Lynn

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined on 29 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent evening! Cocktails and Turkey steak outstanding! Wendy our server went out of her way to make sure we loved our evening!
   

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9. R

   Ryan

   St. Louis

   1 review

   3.0

   1 review

   Dined on 26 October 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   A little pricey for the quality. It’s a cool vibe but could use a facelift.
   

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10. K

    Kenneth

    Lake of the Ozarks

    3 reviews

    3.0

    3 reviews

    Dined on 20 October 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Food was a little overcooked. Then had to wait for other persons meal so mine was cold. Prices seemed high. Probably won't return
    

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