Hart House Restaurant

Review summary

1. T

   Terry

   Vancouver

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first visit to The Hart House and I will definitely be returning Such a gorgeous view of Deer Lake and food presentation and quality is amazing. Staff is friendly and gave us space to enjoy our meal and visit
   

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   Hart House RestaurantResponded 2 days ago

   Hi Terry, It was a pleasure meeting you. I am so glad you enjoyed your evening! I will make sure to share this feedback with Dion and the team. See you at Zumba :)) Erkan
   

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2. A

   Anna

   VIP

   Vancouver

   25 reviews

   5.0

   25 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely setting near Deer Lake park. Service was friendly and attentive.
   

   Hart House RestaurantResponded 2 days ago

   Hi Anna, Thank you so much for your lovely review! Erkan
   

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3. m

   mike

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hart house is always great experience. Food is consistently great, service is fantastic, and the room has character. No big gimmicks, just a nice quiet night in a great spot.
   

   Hart House RestaurantResponded 2 days ago

   Hi Mike, It was pleasure having you and thank you for the kind words. Erkan
   

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4. D

   Dennis

   Vancouver

   36 reviews

   5.0

   36 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was an extraordinary experience. From the extra attention by management to the smiling faces of the servers to the very good food it was a lovely seasonal lunch. Well worth the money and we look forward to returning.
   

   Hart House RestaurantResponded 2 days ago

   Hi Dennis, Thank you for this lovely review! Look forward seeing you again. Erkan
   

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5. S

   Susan

   Vancouver

   6 reviews

   5.0

   6 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   The location, , near the Burnaby Village Museum, with lots of parking is excellent. The decor and ambiance in the wonderful old mansion is of quiet, cozy elegance. The staff are warm and welcoming and the service is superb. The cocktail and wine lists are lengthy and very intriguing. The reason that I have not given it 5 stars is that the food is mediocre. It's a bit of letdown that the food is not as amazing as everything else about the Hart House. My daughters and I frequently dine there and will continue to do so, but it is not the food that is drawing us there; it is the other first class amenities.
   

   Hart House RestaurantResponded 2 days ago

   Dear Susan, Thank you for your kind words about our ambiance, service, and amenities. However, it’s truly concerning to hear that the food felt mediocre during your visits. I firmly believe that we do not serve mediocre food, as our kitchen team works tirelessly to deliver dishes that reflect both quality and care. I would greatly appreciate hearing more details about what fell short for you so we can address any gaps. Please contact me directly at extension 3—I’d love the opportunity to discuss this further and potentially make it up to you. Warm regards, Erkan
   

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6. R

   Rick

   Vancouver

   1 review

   5.0

   1 review

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great experience. We had a very attentive server, the food was very good. I love that the eating areas are divided up so although there was a couple large Christmas parties we didn’t hear them. We had a wonderful table overlooking the lake.
   

   Hart House RestaurantResponded 2 days ago

   Dear Rick, Thank you for sharing your experience! I’m delighted to hear you enjoyed the food, attentive service, and our cozy dining room. It’s wonderful that you had a peaceful meal with a view of the lake. We hope to welcome you back soon! Warm regards, Erkan
   

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7. B

   Betty

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great, food was delicious and the ambience was fantastic
   

   Hart House RestaurantResponded 2 days ago

   Dear Betty, Thank you for your review and hope to see you again. Erkan
   

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8. S

   Scott

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brought relatives from Europe to Hart House and they were also very very impressed with the quality of the food, ambiance, service and politeness of staff. Chef Soo Yoo’s creations are fabulous.
   

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9. G

   Gwynne

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and good. Beautiful atmosphere. Nicely de orated for Christmas Season.
   

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10. M

    Marguerite

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on 6 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We loved it! The Chef's set menu with wine pairings were fantastic. Higley recommended.
    

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