Harry & Izzy's - Downtown

Review summary

1. K

   Kristy

   VIP

   Indiana

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Love Harry and Izzys. Food this time was just okay. Not great. Atmosphere and service were excellent.
   

   Harry & Izzy's - DowntownResponded today

   Thank you for your kind words about Harry & Izzy's. We're thrilled to hear that you enjoyed our atmosphere, service, and food. We're sorry to hear that our food this time didn't quite hit the mark for you. We appreciate your feedback and will strive to improve in this area. We hope to see you again soon!
   

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2. B

   Beth

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated right on time and service was great. We all enjoyed the appetizers, salads, drinks, and meals. We will be back.
   

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3. C

   Cris

   VIP

   Indiana

   45 reviews

   5.0

   45 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service is always excellent! Food is always excellent
   

   Harry & Izzy's - DowntownResponded today

   Thanks for the excellent review! We're thrilled to hear that you had excellent service and enjoyed our food at Harry & Izzy's. We strive to provide excellent service and delicious meals, so your feedback is much appreciated. We hope to see you again soon!
   

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4. J

   Jon

   Indiana

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   roast chicken with mashed: gravy not great, small dry chicken. Ribeye: cooked right, some flavor, SURE not worth the price. House salad not even great. I felt it had a bad odor to the place. Staff was nice enough, but we will never go back. VERY poor value.
   

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5. J

   Julie

   Indiana

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food delicious, atmosphere very festive. Perfect place to celebrate the upcoming holiday with our great friends.
   

   Harry & Izzy's - DowntownResponded today

   Thanks for the feedback, Julie! We're thrilled to hear that you enjoyed the food and found our atmosphere festive for the holidays. It's always a pleasure to be part of the celebration with our friends. We hope to see you again soon at Harry & Izzy's!
   

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6. F

   Felicia

   Indiana

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Was there during holiday lunch rush. Service was excellent and bread pudding was to die for. Half the table ordered filets which is a nice cut but they came out cold and overcooked. It was a bit disappointing given the reputation of St. Elmo’s and Harry and Izzy’s. Shrimp cocktail never disappoints though.
   

   Harry & Izzy's - DowntownResponded today

   Thanks for visiting us, Felicia! We're thrilled to hear that you enjoyed our service and our special bread pudding. We apologize for the disappointment with the filets, we always aim for perfection and we unfortunately missed the mark. We appreciate your feedback and will use it to better ourselves. We hope to see you again soon at Harry & Izzy's.
   

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7. T

   Trevor

   Indiana

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Our reservations in the app was correct, but they had recorded it wrong. The result was three people seated at an odd-shapes table for 5. The wait staff was friendly and knowledgeable. The food took almost 40 minutes to arrive. The medium-rare steak I ordered came out medium-well and burnt on one end. I did not have time at this point to send it back. Needless to say, I did not feel as though I received $200 worth of dining enjoyment.
   

   Harry & Izzy's - DowntownResponded 2 days ago

   Hello Trevor, We look forward to our opportunity to connect. Have a great day!
   

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8. M

   Mike

   Indiana

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place.....Christmas in full effect, service was beyond awesome and food was excellent!
   

   Harry & Izzy's - DowntownResponded today

   Thanks for visiting us, Mike! We're thrilled to hear that you enjoyed the Christmas spirit at Harry & Izzy's. It's wonderful to know that our service and food met your expectations. We strive to provide an excellent dining experience for all our guests, and your feedback lets us know we're on the right track. We look forward to welcoming you back for more festive occasions!
   

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9. K

   Karen

   VIP

   Chicago

   37 reviews

   3.0

   37 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   I love Harry & Izzy’s and have been a loyal customer for over 10 years. Tonight’s service was not good unfortunately. Our waitress was cold and unfriendly from the beginning. It took 20 minutes to get bread for the table and to place our order. The food was great as always, but really unfortunate service.
   

   Harry & Izzy's - DowntownResponded 2 days ago

   Hello Karen, We look forward to our opportunity to connect, have a great day!
   

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10. M

    Monte

    Louisville

    9 reviews

    5.0

    9 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Fabulous downtown Christmas experience at Harry and Izzy’s! The French onion soup was out of this world. ( We brought our own scissors…) The prime rib sandwich was very tasty, but I could have done without the onions on the buns. Now. The service. H& I always has incredible service but on this evening, Sean (our server) went above and beyond!! Always attentive to our needs and my Coke glass was never allowed to be empty. Can’t wait to visit again in the near future.
    

    Harry & Izzy's - DowntownResponded today

    Thank you for your kind words and the wonderful review. We're thrilled to hear that you enjoyed our French onion soup, prime rib sandwich, and service. We always strive to provide a memorable dining experience and it's great to know we hit the mark during your visit. We're looking forward to welcoming you back to Harry & Izzy's in the near future!!!
    

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