Hard Rock Cafe - Berlin

Review summary

1. B

   Barbara

   Berlin

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Messi burger very good. Salad wirh beef also very good.
   

   Is this helpful?

   Report
2. r

   richard

   London

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent evening at HRC as always. T shirts could be cheaper though!
   

   Hard Rock Cafe - BerlinResponded 3 days ago

   Dear Richard, Thank you for the great review! We're glad you had an excellent evening and appreciate your feedback on the T-shirts. Hope to see you again soon! Hugo Mora Assistant General Manager Hard Rock Cafe Berlin
   

   Is this helpful?

   Report
3. D

   Donna

   Austria

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service from Roger was outstanding, food was awesome and outstanding setting!!!!
   

   • 
   • 

   Hard Rock Cafe - BerlinResponded 3 days ago

   Dear Donna, Thank you for the fantastic review! We're thrilled you enjoyed the food, setting, and Roger's outstanding service. Hope to see you again soon! Hugo Mora Assistant General Manager Hard Rock Cafe Berlin
   

   Is this helpful?

   Report
4. G

   Gabriele

   Berlin

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Personal super nett und flink Ambiente sehr schön
   

   Hard Rock Cafe - BerlinResponded 3 days ago

   Vielen Dank für das tolle Feedback! Wir freuen uns, dass Ihnen unser Team und das Ambiente so gut gefallen haben. Bis bald!
   

   Is this helpful?

   Report
5. C

   Cheryl

   Berlin

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Not a lot for a veggie don’t always want a burger . Praveen our server was really helpful and attentive a good role model for the company . Have eaten in several of the chains restaurants around the world always enjoy the atmosphere .
   

   Hard Rock Cafe - BerlinResponded 5 days ago

   Thank you for your feedback and kind words about Praveen—he’ll be thrilled to hear it! We appreciate your suggestion and will keep it in mind as we look to improve our vegetarian options. We hope to see you again soon to enjoy the atmosphere you love!
   

   Is this helpful?

   Report
6. P

   Paul

   Glasgow

   1 review

   1.0

   1 review

   Dined on 14 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Despite booking a table for 6 at 19:15, we arrived on time and our table wasn't ready. We were asked to wait for 5 minutes, however 30 minutes later we were still waiting on the table. Shocking service and with no apologies. Won't be back
   

   Is this helpful?

   Report
7. GM

   GeorgeM

   Angus

   2 reviews

   5.0

   2 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff were very helpful, and the food was excellent. I will definitely eat there next time in Berlin.
   

   Hard Rock Cafe - BerlinResponded 7 days ago

   Hi George, Thank you for your kind words! We're thrilled you enjoyed the food and service, and we can't wait to welcome you back on your next visit to Berlin! Hugo Mora Assistant General Manager
   

   Is this helpful?

   Report
8. R

   Ricardo

   Berlin

   2 reviews

   5.0

   2 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nuevamente todo lo encontré súper bien! Me ofrecieron una mesa que no me gustaba y con mucho gusto me cambiaron de mesa! El servicio sigue siendo muy bueno y la comida también!
   

   • 
   • 

   Hard Rock Cafe - BerlinResponded 7 days ago

   Hola Ricardo, Gracias por tu reseña! Nos alegra saber que disfrutaste del servicio y la comida. Siempre estamos encantados de hacerte sentir cómodo. ¡Te esperamos de nuevo pronto! Hugo Mora Subdirector
   

   Is this helpful?

   Report
9. C

   Chloe

   London

   1 review

   1.0

   1 review

   Dined on 12 December 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   I have always enjoyed dining at the Hard Rock Cafe, but my experience this time did not live up to my expectations. During my meal, I noticed that the portion sizes were significantly smaller compared to other locations in the chain. If you were running low on the dish I ordered, I would have preferred to be informed so that I could choose a different option instead. The small portions left me feeling unsatisfied, which is not what I expect from your restaurant. Additionally, I had planned to visit another location of the chain next week, but now I am rethinking this decision.
   

   Is this helpful?

   Report
10. A

    Adam

    Berlin

    1 review

    4.0

    1 review

    Dined on 11 December 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 3

    Possibly the least elegant of all the hard rocks we’ve been to all over the world. Service was okay if not Little slow with drinks. Server was good though and when we pointed out that the steak for the fajitas was very rubbery he took it from the bill for us. A little pricey for what it was. However, when we went to the one in Prague the comparison was night and day and feel by comparison the value was better there and the experience was also.
    

    Is this helpful?

    Report