H3 Ranch at the Stockyards Hotel

Review summary

1. C

   Chad

   VIP

   Dallas

   14 reviews

   5.0

   14 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Mexicali dish is awesome and I would go back just for that dish. The chips and queso are good as well as the peach cobbler. The service was excellent and everyone very friendly.
   

   H3 Ranch at the Stockyards HotelResponded today

   Howdy Chad! Thank you for dining with us and for sharing your feedback! It sounds like you chose a few of our favorites - we're thrilled you enjoyed them as much as we do. Come back and see us soon. Cheers!
   

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2. K

   Kathleen

   Dallas

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Although our experience started out well, when our food was delivered, the smoked sirloin was very dry. We tried to locate our server but to no avail. I had to go to the reception desk to ask someone to ask our server for our bill. A different server came with our bill and we shared the steak was dry. Because half of it was still on the platter. She agreed and took the steak off the bill. Although we appreciated this, I was disappointed because I was out of town, guest and bragged about the smoke sirloin. Thank goodness we ordered a half a rack of ribs, which were very good, so between this and the sides we left pleasantly full.
   

   H3 Ranch at the Stockyards HotelResponded today

   Hi Kathleen. Thank you for choosing us and taking the time to share your invaluable feedback. Our goal is to continuously improve and consistently delight, so we are sorry to hear that we did not nail it on your recent visit. We will use your feedback to improve and hope to restore your faith in the near future. Thank you again.
   

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3. M

   Mark

   VIP

   Dallas

   10 reviews

   3.0

   10 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Waiter was not familiar with the Scotch and or wine list that was available. Once we chose a wine he brought out a wine that was $60 more expensive as a substitute at the higher price. Baked potable had to be sent back as it was slight cooler than room temperate. Steak had good flavor but was served on a cold platter which chilled the steak quickly.
   

   H3 Ranch at the Stockyards HotelResponded today

   Hi Mark. Thank you for choosing us and for taking the time to share your feedback. We are sorry to hear that your experience was not as it should have been. We will reach out directly to follow up. Thank you again.
   

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4. D

   Danna

   Las Vegas

   3 reviews

   4.0

   3 reviews

   Dined on 12 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   I have eaten at H3 many times and this was the first time I was a bit disappointed. We had to send one filet back as it was over cooked. And the one filet we split was not cut and seared before serving (and I always do this), we only got one salad and one potato and in the past it’s not been an issue to get extra potato and salad for a small up charge. I’ll be back in March and try it again tho because we love H3!!!
   

   H3 Ranch at the Stockyards HotelResponded today

   Thank you Danna for your loyalty and for sharing your priceless feedback with us. We are truly sorry to have disappointed you on your recent visit. We will absolutely use this as an opportunity to improve and look forward to delighting you once again when you return in March. We will message you directly to follow up. Thanks again.
   

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5. C

   Chuck and Leza

   VIP

   Denver

   5 reviews

   3.0

   5 reviews

   Dined on 12 January 2025

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Steak was overcooked had to send back 4 of us and all food was not hot it was just warm like it sat waiting to come to table. We have been here many time but disappointed this time.
   

   H3 Ranch at the Stockyards HotelResponded today

   Hello Chuck and Leza. Thank you for visiting us again and for sharing your feedback. We are deeply sorry to hear that this latest experience was not up to standards. We look forward to restoring your faith in H3 and will reach out directly to follow up. Thanks again.
   

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6. L

   Larry

   Dallas

   3 reviews

   4.0

   3 reviews

   Dined on 11 January 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   My daughter and I both had the prime rib. It had good flavor as usual but this is the 1st time when we received our meal the plate and food were only luke warm. Usually the plates and food are very hot, but hey everyone has an off shift here and there. Usually they're spot on but not tonight. We'll definitely return again though.
   

   H3 Ranch at the Stockyards HotelResponded today

   Thank you Larry, for your recent visit and for sharing your feedback with us. We are truly sorry to hear that your dining experience was not as it should have been. Thank you for bringing this to our attention so that we may address the issue and improve before your next visit. We look forward to hosting you again soon.
   

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7. C

   Camille

   VIP

   Dallas

   17 reviews

   4.0

   17 reviews

   Dined on 9 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Generous size chicken fried steak. Very nice prime rib dinner.
   

   H3 Ranch at the Stockyards HotelResponded today

   Thank you for dining with us and for sharing your feedback. We're thrilled we nearly got everything right but truly sorry your experience was not 5/5 across the board. We're glad you found the Chicken Fried Steak portion to be ample and enjoyed the prime rib. If there is any more specific feedback you can share, so that we may ensure it is perfect next time, we'd greatly appreciate it. Thank you! We hope to see you again soon.
   

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8. j

   jennifer

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 6 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food. My favorites are the bacon wrapped filet, pork crunchy tacos on the appetizer menu and the porterhouse. Their salad is always fresh. Love the sourdough bread and whipped butter. I think it’s the best restaurant in the stockyards.
   

   H3 Ranch at the Stockyards HotelResponded on 7 January 2025

   Howdy Jennifer! We're thrilled you agree we're the best restaurant in the Stockyards! It sounds like you chose some of our favorites too and we're glad they met your expectations. Thank you for visiting and highlighting your excellent choices. We hope to see you again soon.
   

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9. V

   Viviane

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant is great to family, couples and friends. The food is delicious. We had the filet mignon and the smoked sirloin. All the sides are delicious.
   

   H3 Ranch at the Stockyards HotelResponded on 7 January 2025

   Thank you Viviane! We're glad you enjoyed our steaks and delicious sides! We appreciate you taking the time to share about your experience and we hope to see you again soon.
   

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10. K

    Kendra

    Dallas

    1 review

    5.0

    1 review

    Dined on 4 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had reservations, we got in with no problem. Fast, friendly service. Food was excellent!!!
    

    H3 Ranch at the Stockyards HotelResponded on 7 January 2025

    Thanks for visiting and sharing about your experience Kendra! We're glad you enjoyed the friendly service and excellent food H3 is known for! Come see us soon!
    

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