Grandstaff and Stein Book Sellers

Review summary

1. H

   Heather

   VIP

   Richmond

   4 reviews

   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   Sadly, we waited nearly an hour to be tended to and that was after my husband went up and asked the host about it. The waiters (are lack there of) was the detriment to the evening being ruined. It was my birthday and what was suppose to be a lovely outing, quickly turned into a frustrating situation. Waiting nearly 45+ minutes after our food was picked up before getting the check was also immensely disappointing.
   

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2. R

   Rick

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   party of eight for my son‘s VCU graduation fantastic service, great food; we definitely will come back for another visit 
   

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3. J

   Judith

   Richmond

   1 review

   5.0

   1 review

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun atmosphere! Great drinks and food! We will be going back.
   

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4. J

   James

   Richmond

   7 reviews

   5.0

   7 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a small holiday get together amongst coworkers and had a great time. The food and drinks were top-notch. Thank you for taking such great care of us!
   

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5. S

   Sheila

   Richmond

   1 review

   5.0

   1 review

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best place to go with a relaxing vibe and excellent attentive staff.
   

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6. E

   Eric

   Washington DC

   24 reviews

   5.0

   24 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great drink and food. Fun atmosphere. Will come back soon
   

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7. B

   Betsy

   Richmond

   1 review

   5.0

   1 review

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Grandstaff and Stein was SO MUCH FUN! The food was AMAZING. We had a party of five who ordered lots of appetizers and meals and drinks, they were ALL delicious. Also, our waitress Stephanie was perfect. Her personality set the tone for our evening. The food came out quickly, every need we had was anticipated, and we were able to relax and enjoy ourselves. We will definitely be recommending this place to everyone we know. Excellent experience!!
   

   Grandstaff and Stein Book SellersResponded on 30 November 2024

   Thanks for taking the time to describe the positive experience you had with us Betsy! We've let Stefanie know how impactful her service was to your visit and both we and she hope to serve you and your loved ones again soon.
   

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8. J

   Jamie

   VIP

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Drinks and service were great as always. Food leaves a little something to be desired. Dishes seem to be a bit bland and are several came lukewarm rather than hot
   

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9. J

   Josh

   Richmond

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food and drinks were very good and the drink selection was excellent. Really enjoyed giving the password to enter the “speakeasy.” While it was close, I was hoping for a more authentic 20’s vibe, but still enjoyable for our date. We’ll come again.
   

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10. J

    Jessica

    Baltimore

    1 review

    2.0

    1 review

    Dined on 10 November 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 1

    This is a place my wife and I have come to many times and, unfortunately, this will be our last time. We like to go for dinner when we come down to visit from Baltimore and it has seemed to decline over the years. The food and drinks were very disappointing, our server seemed to be the only one working the majority of tables, so she was spread far too thin, and while it’s a personal preference, the whole vibe is so much more casual than it used to be. When we first started coming, the staff were dressed in period clothing, or at least just more dressed up. The patrons were much less casual. The whole speakeasy vibe was pretty solid and it was like a special night out, but now, it just seems to be a restaurant like any other. Again, just our preference and everyone should be comfortable. Spending close to $200 prior to the tip though, I just would prefer it the way it used to be.
    

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