Fratello's Newcastle Airport

Review summary

1. D

   Dr Edward John

   Newcastle

   181 reviews

   vip
   4.0

   181 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Not bad for an airport restaurant but way overpriced for what you are served.
   

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2. J

   Julie

   Newcastle

   3 reviews

   5.0

   3 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A window seat for two but the seats are a bit too far from the table. The Chicken and Chorizo pasta was excellent and I will definitely have it again. My husband had the Calzone which maybe could have had the crust cooked a bit more and the Napoli sauce needed more taste but still pleasant.
   

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3. W

   Warren

   Poland

   2 reviews

   5.0

   2 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I visited Fratellos on Thursday afternoon October 27th with my 80 year old mother. We were greeted by a lovely lady who let us pick where we sat. Having sat down within a few minutes we had a very pleasant waitress called Devon come over to take our order for drinks and food. We both shared a garlic bread with tomato which was tasty and for the main course my mother opted for the shepherds pie and I opted for the chicken and chirisio pasta. We both thoroughly enjoyed our meals. The experience was excellent from start to finish. Thank you to all at Fratellos.
   

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4. OT

   OpenTable Diner

   Newcastle

   2 reviews

   4.0

   2 reviews

   Dined on 10 October 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Nice meal, no complaints. Only negative that might catch you out is there is now a service charge added, and the bill comes with a section to add a tip also, did not like this at all to be honest. Its up the individual to tip we are not in America.
   

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5. B

   Beryl

   Newcastle

   1 review

   5.0

   1 review

   Dined on 4 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely meal, excellent friendly,helpful staff, quick service. Found our waiter Luke, very efficient, friendly and knowledgeable. Brilliant evening good start to our holidays
   

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6. J

   Joan

   New York City

   3 reviews

   4.0

   3 reviews

   Dined on 2 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good food, nice presentation .. friendly staff The restaurant is very comfortable, pleasant ambiance
   

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7. L

   Lesley

   San Francisco

   1 review

   1.0

   1 review

   Dined on 22 September 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The food was far too salty, especially the seabass. The chef was barking out food orders at a ridiculously high volume, it totally spoiled the ambience in the restaurant, and this was despite us sitting a long way from the kitchen . Whether he thinks he is Gordon Ramsey or not, it wasn’t appropriate behaviour and should be addressed. We have had far nicer experiences in this restaurant in the past but have decided not to return in the future.
   

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8. M

   Malcolm

   Newcastle

   1 review

   4.0

   1 review

   Dined on 21 September 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good, service was good initially, but a little slower later on during the meal.
   

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9. G

   Gillian

   Newcastle

   11 reviews

   4.0

   11 reviews

   Dined on 15 September 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great service and good Italian food. Not the cheapest but handy when you’re staying at Newcastle Airport
   

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10. M

    Mark

    Newcastle

    1 review

    5.0

    1 review

    Dined on 2 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a wonderful night in this restaurant before our flight the next morning. We were celebrating our 15th wedding anniversary. Our waitress, Abbie, couldn’t do enough for us. Our first drinks were complimentary to toast our anniversary! We both had a 3 course dinner and the food was cooked to perfection. Abbie attended to us all evening, making sure our food arrived on time and we were never without a drink! She obviously enjoys her job which shows in the high level of customer service we received from her. We hope she will be there next time we fly, maybe promoted to manager!!! Overall a very pleasing experience and a fantastic start to no our holiday 😊😊😊
    

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