Fleming's Steakhouse - Richmond

Review summary

1. M

   Michael

   Richmond

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   David sheets was so kind and made our experience amazing! He took the time to joke with us ask if we needed any help picking things recommend wine and even though it was snowing and they were closing he didn’t rush us! The front staff was also so kind they saw me struggling to take a couple photo and offered to do it for us as well as expressing how much they loved my new sparkly boots! They offered to take my coat and packed up our left overs for us and all the staff was so kind, they all chipped in to refill waters and bring food out! And the FOOD WAS AMAAAAZZZZINGGGGG! We will be visiting this location again thank you guys so much for making our first date night in such a long time so easy going and fun!
   

   Fleming's Steakhouse - RichmondResponded today

   Hi Michael. My name is Sarah Wright and I am the Service Manager of Richmond Flemings. I just wanted to thank you for taking the time to share your most recent visit with us. We take great pride in showing our passion for doing whatever it takes to create the utmost Flemings experience with vibrant food, fine wine and impeccable service and are thrilled to see that David and our Team did not disappoint! David is a true asset to the Team and shows his genuine concern for not only meeting our beloved Guests expectations but exceeding them through the utmost warm hospitality. I will be sure to share your kind words with everyone and we look forward to making many more "flemories" with you in the near future. Warmest Regards, Sarah Wright Service Manager / Richmond Flemings
   

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2. R

   Richard

   Richmond

   4 reviews

   3.0

   4 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Steak was overcooked and questionable as to 10 oz but everything else was great.
   

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3. m

   marquette

   Charlotte

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Would try again. Place was clean and the food was good.
   

   Fleming's Steakhouse - RichmondResponded on 2 January 2025

   Hello Marquette. Thank you so much for taking the time to share your visit of Wednesday with us. We take great pride in providing the utmost Flemings experience to our beloved Guests with vibrant food, fine wine and impeccable service. We are so glad that the ambience and service did not disappoint but did note that we missed some opportunity with both food and overall value. I would love to gain some further insight into what we could have done better to enhance these areas if you would be so kind to contact me at571-330-8216. I look forward to speaking with you soon! Warmest Regards, Sarah Wright Service Manager / Richmond Flemings
   

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4. R

   Robert

   VIP

   Richmond

   13 reviews

   4.0

   13 reviews

   Dined on 1 January 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The food is consistently great. We have eaten at Flemming's multiple times. This time, the service was average. The person seemed to be less attentive. There was a lot of lag time during our service.
   

   Fleming's Steakhouse - RichmondResponded on 2 January 2025

   Hello Robert. Thank you so much for taking the time to share your most recent of this past Wednesday with us. We are so glad to hear that you were happy with your menu choices and they did not disappoint. However, we noted that we missed some opportunity in not just meeting ones expectations with the level of service received but exceeding it for which we genuinely apologize for. As the service manager, I would love to gain some further insight into what we could have done better to enhance this area of your Flemings experience if you could contact me at 571-330-8216. We want our beloved Guests such as yourself to have the utmost Flemings experience for years to come. I look forward to speaking with you soon! Warmest Regards, Sarah Wright Service Manager / Richmond Flemings
   

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5. P

   Paula

   VIP

   Richmond

   32 reviews

   5.0

   32 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Impeccable food and waitstaff! You certainly get what you pay for. I highly recommend this restaurant for a special occasion.
   

   Fleming's Steakhouse - RichmondResponded on 2 January 2025

   Thank you Paula for your kind words and great review. We take great pride in demonstrating whatever it takes in all that we do and we are thrilled to see that your visit of Wednesday did not disappoint! I will be sure to share this with the Team and we look forward to creating more "Flemories" with you in the near future! Warmest Regards, Sarah Wright Service Manager/ Richmond Flemings
   

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6. S

   Sandra

   Richmond

   10 reviews

   5.0

   10 reviews

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My first time eating at Fleming's. We waited until a special occasion and New Year's Eve was perfect. That food was outstanding! I will definitely keep this as my favorite special place to celebrate special times.
   

   Fleming's Steakhouse - RichmondResponded on 2 January 2025

   Hello Sandra. Thank you for taking the time to share your visit of New Years Eve with us. We are beyond thrilled to hear that your first visit with us did not disappoint as we take great pride in demonstrating Whatever It Takes with vibrant food, fine wine and impeccable service! We look forward to creating many more "Flemories" in the near future with you! Warmest Regards, Sarah Wright Service Manager / Richmond Flemings
   

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7. B

   Bill

   Richmond

   9 reviews

   4.0

   9 reviews

   Dined on 31 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wine was served promptly (and at the correct temperature which doesn’t always happen !). Entrees were excellent. Somewhat pricey but overall very nice meal.
   

   Fleming's Steakhouse - RichmondResponded on 2 January 2025

   Bill thank you for taking the time to share your most recent visit of New Years Eve with us. We take great pride in creating "Flemories" with vibrant food, fine wine and impeccable service and we are thrilled to see we did not disappoint! I will be sure to share this with the Team and we look forward to seeing you again in the near future. Warmest Regards, Sarah Wright Service Manager / Richmond Flemings
   

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8. C

   Chris

   VIP

   Richmond

   40 reviews

   5.0

   40 reviews

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as usual. My favorite steak house in Richmond.
   

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   Fleming's Steakhouse - RichmondResponded on 2 January 2025

   Chris thank you so much for taking the time to share your most recent visit of New Years Eve. We take great pride in providing our beloved Guests with the utmost Flemings experience with vibrant food, fine wine and impeccable service. We are so happy to see that we did not disappoint in any of these areas! I will be sure to share this with the Team and we look forward to seeing you in the near future! Warmest Regards, Sarah Wright Service Manager / Richmond Flemings
   

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9. P

   Pamela

   Baltimore

   1 review

   5.0

   1 review

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went alone & had a great experience as usual. The staff was attentive, the wine was delicious & the food was definitely on point.
   

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   Fleming's Steakhouse - RichmondResponded on 2 January 2025

   Hello Pamela. Thank you for taking the time to share your most recent visit with us. We take great pride in doing whatever it takes to ensure that our beloved Guests such as yourself, has the most amazing Flemings experience with us and are thrilled to see we did not disappoint! If I can ever be of any assistance during your visits with us please don't hesitate to ask for me and I look forward to many more visits with you in the near future! Warmest Regards, Sarah Wright Service Manager / Richmond Flemings
   

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10. V

    VIRGINIA

    Richmond

    5 reviews

    4.0

    5 reviews

    Dined on 24 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Love going on Christmas Eve Our server Nancy was wonderful
    

    Fleming's Steakhouse - RichmondResponded on 26 December 2024

    Thank you Virginia for taking the time to share your visit of Christmas Eve with us. We are so glad to see that you had wonderful service and that all your expectations were met. However, I do note that we missed significant opportunity with the level of food, ambience and overall value for which we genuinely apologize for. I would love to gain some further insight into what we could have done differently and/or better to not only meet ones expectations but exceed them to share with the Team if you could contact me at 571-330-8216. I look forward to speaking with you and have a wonderful Holiday season! Warmest Regards, Sarah Wright Service Manager / Richmond Flemings
    

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