Fleming's Steakhouse - Birmingham

Review summary

1. N

   Nicole

   New Orleans

   4 reviews

   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   We were traveling this Thanksgiving and decided to eat at Fleming’s since we have had good experiences there in the past. We understood that it was a holiday and most likely would be busy so we made sure to have reservations. Our meal took a total of two hours from start to finish. They were a little short staffed and our waiter was also the bartender so he barely checked on us. Our salads were delivered to the table before we even had our drinks. When the main course and sides came out, the turkey was very dry and hard, the green beans were cold, the dressing was so dry it was inedible, and my husband‘s steak was rare when he ordered it medium. At the end of the meal, we were asked what dessert we wanted as it was included in the Thanksgiving meal. We chose one of the cheesecakes and one of the carrot cake to take with us. After about 10 minutes, the waiter came back and told us they were out of cheesecake and he was going to replace that with an ooey gooey cake. He then returned and said that they were out of the carrot cake as well, and he told me he was giving us an apple and brie tart and the ooey gooey cake. I was not provided any choice. After about 15 minutes, we still had not received the desserts and another waitress noticed I was getting irritated and went to check on them. I fully understand that it was a holiday and so being busy made running the restaurant more difficult. However, if I am paying over $200, with a tip, for 2 people, I would like to receive a meal and service to match. The food was subpar and should not have been served to anyone. We were looking forward to our meal there and were very disappointed with what we got. I did express my frustrations (politely) to the waiter, but I was not given much concern.  All in all this was not a very good experience and we probably will not ever return after this.  
   

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2. G

   Gary

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall is good. Head waiter is good, but we considered it very mid for a high end steak house. Crafted drinks were very good. Dessert was amazing
   

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3. J

   Jada

   Atlanta Metro

   6 reviews

   vip
   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service! Thank you for an amazing night
   

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4. B

   Brittney

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was awesome. Didn’t have to ask him for anything. He was on top of it all. He deserved his $50 tip. Thanks for the great experience
   

   Fleming's Steakhouse - BirminghamResponded on 5 November 2024

   Hello, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Fleming's Steakhouse - Birmingham. It's always our goal to provide excellent service and it's great to know we hit the mark for you. We're glad you appreciated the effort our team put into your visit. We hope to see you again soon for another great experience! Best regards, The Management Team
   

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5. C

   Christina

   Alabama

   2 reviews

   5.0

   2 reviews

   Dined on 18 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our 30th anniversary, and it was amazing. Our wait staff , food and overall experience was fantastic.
   

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   Fleming's Steakhouse - BirminghamResponded on 26 October 2024

   Thank you for this 5-star review! We hope to provide you with the same great experience on your next visit.
   

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6. K

   Kelcie

   Alabama

   5 reviews

   5.0

   5 reviews

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mushroom gouda soup was fire!!!! Steak was a little bluer than I prefer but not enough to send it back.
   

   Fleming's Steakhouse - BirminghamResponded on 9 October 2024

   We are so pleased you enjoyed your dining experience. Thank you for taking the time to share this with us, and we hope to see you again soon!
   

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7. SL

   StevenL

   Alabama

   49 reviews

   4.0

   49 reviews

   Dined on 5 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went to a wine event. Food was tasty, especially the Gorgonzola gnocchi - only complaint is that everything was served room temperature. Appeared to have the timing off between cooking and serving. Did enjoy the wine
   

   Fleming's Steakhouse - BirminghamResponded on 17 October 2024

   Thanks for the review, StevenL! We're thrilled to hear you enjoyed our Gorgonzola gnocchi and our wine event. We apologize for the temperature issue you experienced during your visit. We are always striving to ensure our food is served at the best possible temperature and we will certainly take your feedback into account. We appreciate your feedback and look forward to serving you again soon.
   

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8. W

   William

   Jacksonville

   26 reviews

   5.0

   26 reviews

   Dined on 28 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good sides and cocktails. Had a nice ribeye, properly cooked, that was delicious. Excellent meal.
   

   Fleming's Steakhouse - BirminghamResponded on 17 October 2024

   Thanks for visiting us! We're thrilled to hear you enjoyed your ribeye and found it to be delicious. It's great to know our sides and cocktails hit the mark as well. We strive to provide a wonderful dining experience, and it's rewarding to hear we achieved that with you. We appreciate your kind words and look forward to serving you again soon!
   

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9. C

   Chris

   Orange County

   29 reviews

   vip
   5.0

   29 reviews

   Dined on 25 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal, great service, Flemings never disappoints
   

   Fleming's Steakhouse - BirminghamResponded on 29 September 2024

   Hello Chris, Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great meal and found our service to be top-notch. We always aim to provide an exceptional dining experience and it's great to know we hit the mark with you. We look forward to welcoming you back to Fleming's Steakhouse - Birmingham soon! Best regards, The Management Team
   

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10. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on 24 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Perfect. Celebrated our son’s 12th birthday and everything was perfect - the special touches, the service, the meal.
    

    Fleming's Steakhouse - BirminghamResponded on 29 September 2024

    Thanks for visiting us! We're thrilled to hear that everything was perfect for your son's 12th birthday celebration at Fleming's Steakhouse - Birmingham. It's wonderful to know that you appreciated our special touches, service, and meal. We strive to make every occasion special for our guests. We appreciate your high ratings and look forward to celebrating many more special occasions with you.
    

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