Five Crowns

Review summary

1. F

   Foodie23

   VIP

   Orange County

   69 reviews

   2.0

   69 reviews

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   We have been coming to Five crowns since 2010 for Christmas. So disappointed to the point we may not come again next year. First, the reservation booking asked what area you want to be sat and the hostesses didn’t schedule accordingly. In fact we were sat 45 min past our reservation time and they said we would have to wait longer if we wanted a different table. Once we were sat, the waiter informed us that they have reduced the menu and created a two course dinner and we couldn’t order off the menu (from the bar) or apps. He said that last year the kitchen couldn’t get orders out timely. Under this “new strategy” the quality of the food and service suffered. Our server provide terrible service. Not once did he ask if we wanted cocktails. I. had to ask for bread three times. The server didn’t poor our wine or champagne once. Two of the three desserts came out and we had to ask twice for the third. Never asked if we wanted coffee or after dinner drinks, which we did. We come to five crowns to have a special dinner and not a cafeteria style dinner. We want cocktails and apps, full size salads, and coffee with our dessert. Our waiter spent a total of about five minutes with us. This may not only be a waiter because it’s a total management issue. They have expanded to put more tables than the capacity of the kitchen can handle. So rather than reducing the tables they reduced the quality of the food and overall experience. Disappointing!
   

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2. V

   Van

   VIP

   Los Angeles

   24 reviews

   5.0

   24 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Waitress seemed new but nice. Didn't like that Dec was a set menu. My guest told me the men's restroom didn't have soap. Nevertheless still a mostly good dining experience. Love the carolers for the holidays
   

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3. D

   Diana

   VIP

   Orange County

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   christmastime is the busiest time for this restaurant. the carolers were fantastic and so was the yummy prime rib! We try to go most years in December.
   

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4. M

   Michael

   San Diego

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   I realize its the Christmas season but we had a reservation for 7:15 for a party of six. They finally came to get us at 8:00. It took 30 more minutes just to get bread on the table. We didn't get out of the restaurant until 11pm!
   

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5. m

   marilyn

   Los Angeles

   38 reviews

   4.0

   38 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Been here several times for Christmas festive meal. Sadly, this time it felt like a ‘has been’ experience. More tables fit in so the noise level made conversation difficult. Famous popovers came to the table very overcooked. Didn’t send back b/c we just wanted to eat and get out. Pride if Criwns salad lacking flavor and bits of important ingredients were minuscule. BIG disappointment sadly
   

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6. CU

   CandieU

   VIP

   Orange County

   16 reviews

   5.0

   16 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful Christmas Decorations. Christmas Carolers. Fabulous Food. Celebrating our Best Friends 56 Anniversary was perfect.
   

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7. S

   Stephen

   VIP

   Denver

   24 reviews

   5.0

   24 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Five Crowns delivered the PERFECT holiday meal for ourselves and our guests. The holiday menu was superb and the food done to perfection. With a subtle nod to English holiday fare (prime rib, Yorkshire pudding, etc ...) the menu selections fit so well with the beautifully decorated dining room and strolling carolers. Just perfect. The wait staff was very attentive despite the full dining room and our server Andrew was very welcoming and offered some excellent entree and wine recommendations. Thank you to the Five Crowns and its staff for taking our holiday to another level!
   

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8. J

   Jeffrey

   Orange County

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An absolutely fantastic birthday dinner complete with Christmas Carolers! Everything was just fantastic & Michelle made sure we were well taken care of the entire evening!
   

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9. C

   Carole

   VIP

   Austin

   51 reviews

   5.0

   51 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was a 10/10 in every respect. Damian was our server and he was attentive, quick and extremely professional. He got everything just right. Honestly, it was the best experience we’ve had in a restaurant in a very long time!
   

   Five CrownsResponded 2 days ago

   We're delighted to hear that Damian’s attentive and professional service made your visit special. Thank you for sharing your wonderful review, and we can't wait to welcome you back for another memorable dining experience!
   

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10. e

    eska

    VIP

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Celebrated 3 birthdays out of 4 people. The Carolers were spectacular. Even sang happy birthday. We haven't been back to the restaurant for several years and it didn't disappoint. Server Shelley was perfect and the food was delicious. 3 birthday people ordered prime rib and agreed it was the best they ever had.
    

    Five CrownsResponded 2 days ago

    Shelley and our team are thrilled to have made your return special, and we're delighted to know you enjoyed the prime rib. We appreciate your kind words and look forward to welcoming you back for more unforgettable experiences!
    

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