Fire at the Ridge

Review summary

1. B

   Beth

   New York City

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   Awful. The igloo was barely even heated. There were used limes on the ground when we walked on. Horrific disappointment and awful for the poor waitress to deal with. We left after appetizers to go elsewhere for dinner. Extremely disappointing.
   

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2. T

   Tricia

   New York City

   3 reviews

   1.0

   3 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Be warned- If I could rate a zero, I would! Expensive and poor service. Restaurant NOT well run! Bar seemed to be hustling. Even with reservation they couldn’t get it together to seat us in a timely manner ~ even though there were many, many open tables. Food was served luke warm, some items never received, no spoons, lack of salt/pepper shakers, I can mention a few more disappointments. Place has potential but is falling short in every aspect except location. Will NEVER waste my $$ here again.
   

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3. S

   Shmo

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on 15 December 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Went for Grinch Brunch. Food was good. Waiting 10 mins at door and no one would even acknowledge us. Then finally got a manager and not even a hello. Sat us. Grinch walked around. He was good. Waitress never came back to table after she took our order. Had to flag down multiple people to help us. Finally just got up and stood at the door until we could get our check. Service was terrible. It wasn’t very busy either.
   

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4. N

   Nicole

   Atlantic City

   1 review

   3.0

   1 review

   Dined on 15 December 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Server was nice, food was ok..one of our dishes had to be sent back 3 times due to being cold. Grinch was fun
   

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5. T

   Tina

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I attended the brunch with my three grandchildren. The y had an event that day for crafts and How the Grinch Stole Brunch. The Grinch was awesome, and the kids LOVED it! Food was awesome and waiter stopped by often. Will definately consider going here rather than other breakfast places!!
   

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6. A

   Ashley

   Philadelphia

   1 review

   2.0

   1 review

   Dined on 8 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We went for Brunch with Santa, and it was our first time. The location is nice, nothing super fancy, but for a restaurant at a ski resort, we liked it. The service was pretty bad. We had to ask for our waitress multiple times, including to get more coffee, and waited for about 30 mins before ordering. We were also seated away from the area with Santa, which we weren’t too worried about… but halfway through our meal, a children’s birthday party began in the adjacent room, changing the atmosphere completely. It got loud and being the only table in that space, we felt very secluded and forgotten about (notably having to ask for our waitress to attend to our table). The food was average, not the best we’ve had and certainly nothing to rave about. We decided we wouldn’t return unless for convenience of skiing at the resort.
   

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7. J

   Jill

   VIP

   New York City

   18 reviews

   1.0

   18 reviews

   Dined on 7 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a reservation but there was no one to check us in and the staff seemed stressed. Someone finally told us she would have to seat us upstairs like it was a bad thing. Well, it meant that they really don’t have staff for upstairs. After a half hour with no water or the glass of wine we ordered, we left. This place likely was understaffed and needs management but it was not a good experience and we won’t be going back.
   

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8. C

   Chris

   VIP

   New York City

   2 reviews

   2.0

   2 reviews

   Dined on 29 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   The service was poor and the food mediocre. Have a hamburger. You may have better luck.
   

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9. C

   Catheann

   Connecticut

   1 review

   4.0

   1 review

   Dined on 28 November 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was great but it was buffet style and the staff could not keep up with the food so there was some items that where not out on the buffet table and you needed to wait for the food to be refilled. Staff was friendly but seemed to be over whelmed by how many people they had attending.
   

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10. A

    Amber

    New York City

    2 reviews

    3.0

    2 reviews

    Dined on 28 November 2024

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 3

    We went for Thanksgiving as a family of 9 and had perfect seating right in front of the buffet. After being told that we were going to be greeted by our server we were not greeted by our server for another 15-20 minutes and in that time already eaten our first plate and did not have a beverage. We asked the manager if someone could come over and he said yes and we still waited. Eventually we got our drinks ( including water). Then we ready to leave and we did not see our server, we asked another server and they said yes we can get the check and they did not bring it over, then we told the manager and after 20 minutes of waiting for the server to come back we got the bill and paid online. The food was delicious however the service was not good, as we saw our server two times in the two hours that we were there.
    

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