Best Casual Restaurants in West Dallas

A very relaxing and welcoming atmosphere in the first floor dining room. We ate here before going to a play. The food was great, we loved the appetizers. The potstickers were exceptional as was the crab cake. We also enjoyed the coffee. May be the best we have had at restaurant in Dallas. The service was attentive but not rushed. We visited the rooftop where it was louder and bit more festive. It was the best of both worlds! Quiet and relaxing for a date downstairs and great upstairs for drinks with friends. The menu is served in both places with a Happy Hour menu upstairs. We will be back.

What a great Christmas eve dinner at The Charles! My girlfriend and I along with her sister enjoyed great food and wonderful Christmas atmosphere enough that our plan is to do it again next year.

We had a really good experience for our Christmas Eve dinner. Service and food were on point.

My only reason for give four stars on the overall category is due to the confusion of booking/making a reservation for this restaurant. We was not aware this is actually TWO different restaurants with "Vino" being on one side, while "Carbone" is on the other side. When I made my reservation - I thought I was reserving for the "Carbone" side (not realizing this was a different restaurant, of course). We had already looked at the menu online and through OpenTable which is the menu for "Carbone". Once our server came out and handed us the menu, we was confused as we did not see anything mentioned online that she was telling us. When we asked her, that is when she explained the difference in the two different restaurants, which we was not aware of. She then informed us we have to get a "reservation" card at the front host stand to email and make a reservation for the "Carbone" side of the restaurant. Said all of that to say - 1) this should be better explained when making a reservation and 2) the restaurant should have both menus easily and most definitely understandable that there are two different menus due to there being two different restaurants right next to one another. The service and food was great - so this does not fall on them - this falls on the owners/management of this establishment.

We had a large group for a birthday celebration, including small kids, and the server was great despite how hectic it had to be for her. The food was excellent and the setting was perfect as the space allowed the kids to be energetic without distracting/bothering other diners. The fact that we had great weather to be outside also helped greatly.