Epulo Bistro

Review summary

1. B

   Bob

   VIP

   Seattle

   65 reviews

   5.0

   65 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Did not disappoint as we have dined on several times at Epolu. Service from Jane in particular was outstanding.
   

   Is this helpful?

   Report
2. TT

   TimT

   Vancouver

   5 reviews

   2.0

   5 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Epulo is normally one of the better options for dining in Edmonds. This experience was subpar. The restaurant was overbooked and everything took a long time to happen. We were sat for an hour and fifteen minutes before our dinner order was taken. Some of the food was great. Some was poor. We ended up having to go somewhere else to make sure everyone in the group could get something else to eat and drink. Won’t be racing back to Epulo anytime soon.
   

   Epulo BistroResponded 1 day ago

   Hi Tim, Thank you for sharing your feedback with us. I’m truly sorry to hear about your experience. Waiting can definitely be frustrating, especially when you're excited for a great meal, and it’s disappointing to know we fell short in some areas. I’m glad to hear you enjoyed parts of your meal, but I want to sincerely apologize for anything that didn’t meet your expectations. Your comments are incredibly important to us, and we’re using them to ensure we deliver the quality you deserve. If you’re open to it, I’d love to hear more details about the issues you encountered or specific dishes that didn’t hit the mark. Feel free to reach out to me directly at 425-678-8680. I hope we’ll have the chance to make it up to you soon. Best regards, Tori Morris Owner
   

   Is this helpful?

   Report
3. R

   Rob

   Seattle

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Great spot but very loud. Enough so that it was difficult to hear those across the table we were both talking with.
   

   Epulo BistroResponded 1 day ago

   Hi Rob, We're thrilled to hear that you enjoyed our food and service. However, we're sorry to hear that the noise level was too high for your comfort. We appreciate your feedback and will certainly take it into consideration as we continuously strive to enhance our guests' experiences. We hope to see you again soon for another great meal! Best regards, Tori Morris Owner
   

   Is this helpful?

   Report
4. G

   Greg Stair

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to Epulo for my Mom’s 80th birthday. The staff was incredible and catered to my mom’s every need, making her feel special. The food was excellent and the drinks even better. What a wonderful place for a special occasion!!
   

   Epulo BistroResponded 1 day ago

   Hi Greg, Thank you so much for choosing Epulo to celebrate such a special milestone! We’re honored to have been a part of your mom’s 80th birthday and so happy to hear that she felt celebrated and cared for. Your kind words about the staff, food, and drinks mean the world to us. Special occasions like this are exactly what we love to help create, and we’re thrilled you had such a wonderful experience. We hope to see you again soon—whether it’s for another celebration or just a great night out! Cheers, Tori Morris Owner
   

   Is this helpful?

   Report
5. s

   serling

   Seattle

   11 reviews

   3.0

   11 reviews

   Dined on 22 December 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   I've been dining at Epulo for years and sadly have watched it slowly go downhill post Covid. Tonight at a celebratory dinner with my daughter, we were seated by a drafty window. Offsetting that was a delightful holiday piano player which created a nice ambiance. The service was inattentive throughout the evening except the water gal who was totally on point. I have ordered the Little Gem Salad often and love it but tonight the dressing was tasteless. I couldn't eat it. The Chicken Breast Piccata came as a leg with brown sauce which is the total opposite of lemon and caper sauce. The asparagus saved the dish. My daughter ordered the Rigatoni which she liked. It's hard to mess up baked pasta. I'm not sure if it was a bad night but with so many good restaurants to choose from I will not choose Epulo next time.
   

   Epulo BistroResponded 1 day ago

   Thank you for sharing your feedback—I truly appreciate your loyalty to Epulo over the years and want to sincerely apologize for your recent experience. It’s disappointing to hear that we missed the mark, especially during such an important dinner with your daughter. I’m truly sorry to hear about the poor service; that’s not the level of care we strive for. The issues with the food are especially concerning, and I’ll be addressing this with our culinary team immediately. I completely understand your frustration, and I’d love the chance to make this right. If you’re willing, please feel free to reach out to me directly at 425-678-8680—I’d really value the opportunity to discuss your experience further. I hope we can earn back your trust in the future. Best regards, Tori Morris Owner
   

   Is this helpful?

   Report
6. M

   Maurice

   VIP

   Seattle

   21 reviews

   5.0

   21 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dining at Epulo is WAY more than just a meal - it’s a GREAT experience that makes you feel like you’re enjoying time out with your family. When in the Edmonds area, I HIGHLY recommend dining at Epulo!
   

   Epulo BistroResponded 1 day ago

   Hi Maurice, Thank you so much for this amazing review! Hearing that dining at Epulo feels like spending time with family means the world to us—that’s exactly the kind of experience we strive to create. We’re so glad you enjoyed your time with us, and we can’t wait to welcome you back the next time you’re in the Edmonds area. Your recommendation truly means everything! Cheers, Tori Morris Owner
   

   Is this helpful?

   Report
7. K

   Kelley

   Seattle

   11 reviews

   5.0

   11 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service, gorgeous restaurant, delicious food.
   

   Is this helpful?

   Report
8. B

   Beth

   VIP

   Seattle

   79 reviews

   5.0

   79 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   It was a busy night with many large parties celebrating the holidays. We had a schedule due to a play after dinner. Our waitress was very attentive and got our order in before all the big parties and our food was delicious. We were able to enjoy a lovely dinner at a relaxed pace and still make it to the play on time.
   

   Is this helpful?

   Report
9. L

   Linda

   VIP

   Philadelphia

   16 reviews

   4.0

   16 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food is delicious. Good wine by the glass choices. Service is friendly. Enjoyed the pianist playing holiday tunes. Tables closer to the bar have more noise than those nearer the front door.
   

   Is this helpful?

   Report
10. W

    Wendy

    Seattle

    2 reviews

    5.0

    2 reviews

    Dined on 14 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Wonderful food and service top notch. It was very difficult to carry on conversations because with the piano player playing people were talking really loud to be heard. I wish unfortunately there was not a piano player. Overall, dinner was amazing absolutely fabulous customer service. I think next time I go I will aim for the summer when I can sit outside and can carry on a conversation with the rest of the people in my group because it is a very noisy restaurant..
    

    • 
    • 
    • 

    Is this helpful?

    Report