Earls Kitchen + Bar - Park Meadows

Review summary

1. D

   Drew

   New Orleans

   2 reviews

   vip
   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   THE PIZZA OVEN WAS NOT WORKING, NO MILK FOR THE KIDS, OVER 45 MINUTES TO GET OUR ORDER. OUR SERVER WORKED HARD BUT COULD NOT OVERCOME TJE KITCHEN
   

   Earls Kitchen + Bar - Park MeadowsResponded 2 days ago

   Thanks for the review, DrewC. We're sorry to hear about your experience at Earls Kitchen + Bar - Park Meadows. We apologize for the inconvenience caused by the pizza oven not working and the delay in serving your order. We're glad to hear that our server was able to work hard, but it's clear we missed the mark on other aspects. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to serve you better in the future. Please reach out to me when you have a chance so we can plan a redemption visit. I look forward to hearing from you, Eveline DeJesus eveline.dejesus@earls.ca
   

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2. S

   Shawn

   Denver

   23 reviews

   vip
   3.0

   23 reviews

   Dined on 23 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Ordered pollo tacos and got beef, both me and my friend. We did not have time to redo the order. Also we waited along time for our tab and were still charged for beef when we ordered chicken. Waiter did apologize.
   

   Earls Kitchen + Bar - Park MeadowsResponded on 24 November 2024

   Hey Sd357, We're really sorry to hear about your experience with the pollo tacos and the miscommunication about the order. We understand how frustrating that can be and we apologize for the inconvenience. We're glad to hear that you found value in your meal and enjoyed the atmosphere at Earls Kitchen + Bar - Park Meadows. We appreciate your patience and would love to invite you back for a dinner on us so we can restore your faith in Earls properly. Let me. know if that is something you may be interested in - Best, Eveline DeJesus General Manager eveline.dejesus@earls.ca
   

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3. T

   Tim

   Greater Boston

   33 reviews

   vip
   4.0

   33 reviews

   Dined on 20 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Good food and atmosphere and a good server but there did not appear to be anyone removing old plate (appetizer plates ) prior to the main meal being delivered?
   

   Earls Kitchen + Bar - Park MeadowsResponded on 21 November 2024

   Hey Chile, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our food and atmosphere at Earls Kitchen + Bar - Park Meadows. We apologize if the service didn't meet your expectations. We strive to provide the best experience to our guests and your comments will definitely help us improve. We hope to welcome you back soon for a better experience. Best, Eveline DeJesus General Manager eveline.dejesus@earls.ca
   

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4. J

   Jeanne

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great choice! Food delicious and beautifully served.
   

   Earls Kitchen + Bar - Park MeadowsResponded on 13 November 2024

   Hey, thanks for the great review! We're thrilled to hear that you enjoyed your dining experience at Earls Kitchen + Bar - Park Meadows. It's wonderful to know that our food and service lived up to your expectations. We're always striving to provide the best for our guests and your feedback is a testament to that. We look forward to welcoming you back soon! Best regards, The Management Team
   

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5. A

   Andrea

   Denver

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We absolutely loved the service, food and LIVE MUSIC
   

   Earls Kitchen + Bar - Park MeadowsResponded on 10 November 2024

   Thanks for the review, Drea! We're thrilled to hear that you loved our service, food, and the live music at Earls Kitchen + Bar - Park Meadows. It's always a pleasure to serve our valued guests like you. We look forward to welcoming you back soon!
   

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6. A

   Alexandra

   Denver

   4 reviews

   5.0

   4 reviews

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had great food, fun drinks and I enjoyed the music.
   

   Earls Kitchen + Bar - Park MeadowsResponded on 7 November 2024

   Thanks for the feedback! We're thrilled to hear that you enjoyed the food, drinks, and the music at Earls Kitchen + Bar - Park Meadows. It's always our pleasure to provide a fun and enjoyable atmosphere for our guests. We appreciate your kind words and look forward to serving you again soon!
   

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7. J

   Jerry

   Denver

   74 reviews

   vip
   3.0

   74 reviews

   Dined on 25 October 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   Earls is understaffed. Took over an hour to get food. Seemed like they had 3 waiters for the whole restaurant. Live music was so loud we couldn’t hear each other.
   

   Earls Kitchen + Bar - Park MeadowsResponded on 28 October 2024

   Hey Jerry, we're really sorry to hear about your experience at Earls Kitchen + Bar - Park Meadows. We understand that waiting can be frustrating, especially when you're looking forward to a good meal. We're taking your feedback seriously and will work on improving our staffing and service timing. We also appreciate your feedback about the noise level from the live music. We'll definitely consider your comments as we strive to improve our overall dining experience. We hope to have the opportunity to serve you again soon. Thanks again for your review. - Eveline DeJesus General Manager eveline.dejesus@earls.ca
   

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8. S

   Sean-Casey

   Denver

   6 reviews

   4.0

   6 reviews

   Dined on 21 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Menu had a lot of variety and things that my whole family could enjoy. Food and drinks were terrific. Unfortunately service for a Sunday night was very very slow. I think there may have been one waitress for the entire restaurant. We liked the food so much we will likely try them again at another time to give the benefit of the doubt, hopefully we get faster, more attentive service next time.
   

   Earls Kitchen + Bar - Park MeadowsResponded on 21 October 2024

   Hi Sean Casey, Thank you for taking the time to share your experience at Earls Kitchen + Bar - Park Meadows. We're thrilled to hear that you and your family enjoyed our varied menu and drinks. We're sorry to hear that the service during your visit was slower than usual. We always aim to provide prompt and attentive service, and we apologize if we fell short during your visit. Your feedback is invaluable and we'll definitely use it to improve our service speed and overall experience. We're looking forward to welcoming you back soon, hopefully with faster service next time. Please feel free to reach out if you need anything specific from me - eveline.dejesus@earls.ca Best Regards, Eveline DeJesus General Manager
   

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9. A

   Angela

   Denver

   2 reviews

   3.0

   2 reviews

   Dined on 20 October 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   It was a slow night but we had to ask for the table to be cleared so we had room for main course. Waitress was nice but not as engaged as we are used to at Earls.
   

   Earls Kitchen + Bar - Park MeadowsResponded on 21 October 2024

   Thank you for taking time to review our Earls Park Meadows location. I am very sorry that your experience did not meet your needs or the Earls standards. All that you have mentioned will be taking into consideration as we investigate your experience further and find learnings from this. Please email me directly so we can continue working through this and restore your faith in our Earls location. We look forward to hearing from you. eveline.dejesus@earls.ca General Manager
   

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10. OT

    OpenTable Diner

    Denver

    17 reviews

    vip
    4.0

    17 reviews

    Dined on 20 October 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Music very loud and iced teas very expensive
    

    Earls Kitchen + Bar - Park MeadowsResponded on 21 October 2024

    Thanks for the review. We're glad to hear that you enjoyed your experience at Earls Kitchen + Bar - Park Meadows. We understand that the music volume was a bit too high and we apologize for any inconvenience caused. We also appreciate your feedback regarding our prices. We're always striving to provide the best value possible to our guests. We hope to see you again soon. Eveline DeJesus General Manager
    

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