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Customshop, Charlotte, NC

Customshop

4.8
4.8
1827 Reviews
$50 and over
Contemporary American

Make a booking

2 people
7:00 pm
Find next available

At the moment, there's no online availability within 2.5 hours of your request. Do you have another time in mind?

Booked 49 times today
  • Good for special occasions
  • Neighbourhood gem
  • Charming
Customshop is a chef-driven restaurant that showcases local farms and purveyors in an effort to bring our guests the highest quality ingredients within our community. Executive Chef and Owner Andres Kaifer along with his team believe in crafting honest straightforward food with an elevated modern touch that delivers something truly unique. Weekly menu changes allow us to highlight the seasonality of food and the beauty of North Carolina produce, seafood, and specialty items. With stylistic inspiration from Spain, Italy, and France, our neighborhood restaurant aims to make everyone feel welcome. We are proud to offer a seasonal cocktail menu that also takes an ingredient-first approach and looks to mirror the creativity and ingenuity of our culinary team. Our wine list is curated around a balance of old-world staples as well as new and emerging producers pushing the envelope. We cannot wait to serve you on your next date night, post-work drinks with friends, or at a family celebration.

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Additional information

  • Location
    1601 Elizabeth Ave, Charlotte, NC 28204
  • Phone number
    (704) 333-3396
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Hours of Operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Dress code
    Smart Casual
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Andres Kaifer
Gift card

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Menu

View menu on restaurant's website

What 1,827 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.7Food
  • 4.8Service
  • 4.8Ambience
  • 4.5Value

Noise • Moderate

Loved For

  • Charlotte

    Best Overall

  • Charlotte

    Contemporary American

  • Charlotte

    Best Overall

Review summary

AI-generated from verified diner reviews
Customshop in Charlotte offers a "phenomenal" dining experience with "amazing" food, "excellent" service, and a lively atmosphere. Diners praise the creative, seasonal menu and expertly crafted cocktails. Despite occasional noise and small portions, the "best restaurant in Charlotte" consistently impresses with its top-tier dishes and welcoming staff.
1,827 Reviews

  1. Laurie

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The ink squid pasta with shrimp was exquisite! Delicious! The salad with pistachio nuts was divine!

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  2. John

    Charlotte

    26 reviews

    5.0

    26 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Highly recommend this neighborhood favorite. We have enjoyed countless meals there over the last probably 25 years. Food is always thoughtfully prepared and professionally served.

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  3. Sheri

    New York City

    11 reviews

    5.0

    11 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our bartender was fantastic. The food was incredible and the service in this restaurant is the best of the best. My favorite restaurant to visit.

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  4. LauraP

    Charlotte

    3 reviews

    4.0

    3 reviews

    Dined 6 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Server was great, dishes were great or eh but overall wonderful experience

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  5. Margaret

    Charlotte

    2 reviews

    2.0

    2 reviews

    Dined on 23 February 2025

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 5
    We were not offered bread prior to meal and the food was delivered way too fast. Pasta was served in a cereal sized bowl. The wine was good but mark up was too high. Overall the food was overpriced with very small quantities. 4 scallops for $40 would have been fine had they tasted good. Overall we felt rushed. We will not go back.

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  6. Alex

    Charlotte

    7 reviews

    5.0

    7 reviews

    Dined on 22 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Every bite of each dish was fantastic. We look forward to coming back.

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  7. Stephanie

    Charlotte

    6 reviews

    5.0

    6 reviews

    Dined on 16 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food was phenomenal from the burrata, cavatelli dish, and the FLAN…chef’s kiss!! Service was impeccable. It’s a quaint spot but bustling with livelihood. Highly recommend this place!

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  8. Eric

    VIP

    Charlotte

    16 reviews

    5.0

    16 reviews

    Dined on 15 February 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great service, cozy, different and good food selections. Noisy and hard to carry on any time of conversation without yelling.

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  9. Carla

    Wilmington

    5 reviews

    5.0

    5 reviews

    Dined on 15 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and service was amazing, highly recommend!

    Is this helpful?

  10. Laura

    VIP

    Charlotte

    1 review

    5.0

    1 review

    Dined on 14 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    By far the best food, service & ambience in Charlotte!

    Is this helpful?

FAQs

Customshop is rated 4.8 stars by 1827 OpenTable diners.

Customshop does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Find next available

At the moment, there's no online availability within 2.5 hours of your request. Do you have another time in mind?

Booked 49 times today
Google Map for Customshop

1601 Elizabeth Ave, Charlotte, NC 28204

Additional information

  • Phone number
    (704) 333-3396
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Hours of Operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Dress code
    Smart Casual
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Andres Kaifer
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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