Best Steak Restaurants in White City

After a very unusual welcome from the three greeters who seemed to be very focussed on relaying how busy and important they were by generally ignoring us. We were eventually acknowledged and told that our table was told ready as the existing customers hadn’t paid their bill and therefore we would have to wait at the entrance as the bar was occupied and therefore we could not wait there. Eventually our greeter took us to our table and asked if we’d like some water to which we replied yes and no water came. Once we identified our waitress we reordered our water and food at once as she was clearly run off her feet. Her manner under the stress was commendable even though she was overwhelmed with the sheer amount she had on she was professional, polite, courteous and maintained her upselling requisite. It was concerning that all the greeters in suits did not muck in and help the waitress they just scolded her and told her she needed to manage her tables better. The scolding was in front of diners. This was not necessary as she was doing all one waitress could possibly do and it showed extremely poor and unprofessional line management. It was a very clear case of ‘too many chiefs.’ Coming from a food retail background with over 20 years experience as an operations director for a number of high end restaurant groups I could see that the middle management needs retraining in line management, customer service, high volume period management and ultimately realising they are not above any role in that restaurant. Outside of this the food and wine were 5 star and we will come again. I hope this feedback gets relayed in a productive and positive way with a view to improve. The free limoncellos we were given at the end would have been better offered to the waitress that had worked so hard all night and not been appreciated.

First time attending Korean grill and this was an amazing pick! The waitress who attended our table made the evening even better and we loved all the food and how it was prepared for us. Will visit again if we are in the area!

Very good and tasty Service was good and very helpful We enjoyed

The one thing I value, the most is the consistency in the quality of the food and service. I come often and basically there are no disappointments. Sometimes there are a few nice surprises, not every time but enough to keep your interest up.

Took friends who had never been. They loved it and said they would go again. It was a friend's birthday, and he got a glass of bubbles on arrival and they put a candle in his dessert and sang Happy Birthday!