Copper Grouse - Taconic Hotel

Review summary

1. C

   Colleen

   Las Vegas

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The ambiance was welcoming and cozy, and the staff was friendly and attentive. Unfortunately, our party found the food to be overpriced for what it offered. The cod with mussels was quite tasteless and didn't meet our expectations. Additionally, I had the $69.00 steak entree, which was flavorful, but it came with only roasted potatoes and no vegetables, leaving the dish feeling incomplete. While I appreciated the warm service and pleasant setting, the food quality did not justify the high prices.
   

   Copper Grouse - Taconic HotelResponded 2 days ago

   Thank you for your feedback. We're glad you enjoyed the ambiance and our friendly staff at Copper Grouse. We're sorry to hear that our food didn't meet your expectations. We take pride in our cuisine and strive for flavorful dishes. We'll certainly take your feedback into account as we continually strive to improve. We hope to see you again soon for a better experience.
   

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2. J

   Julia

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The host was so accommodating. Our reservation increased by four and they had a third table set which we ended up not needing. We eat here 4-5 times a year. Great food and nicely appointed restaurant.
   

   Copper Grouse - Taconic HotelResponded 2 days ago

   Thank you for your continued support of Copper Grouse. We're thrilled to hear that you enjoy our food and find our atmosphere pleasing. We appreciate your understanding with the additional seating request and we're sorry to hear that it impacted your dining experience. We hope to welcome you back soon for another great dining experience.
   

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3. D

   Dennis

   Philadelphia

   8 reviews

   4.0

   8 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Copper Grouse is always excellent in terms of ambience, service and food. My only issue is with the prices. A smallish (but good) hamburger for $26? Several drafts on tap are $13. They’re good beers, but you’re approaching sports/concert venue prices at that point.
   

   Copper Grouse - Taconic HotelResponded 2 days ago

   Hi, thank you for your review of Copper Grouse! We're thrilled to hear that you enjoyed our ambiance, service, and food. We appreciate your feedback regarding our pricing. We aim to provide a dining experience that matches the quality of our offerings and we're sorry if it seemed otherwise. We'll certainly take your comments into consideration as we continually strive to improve our guest experience. Thank you again for your review.
   

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4. G

   Gina

   VIP

   Tampa

   43 reviews

   4.0

   43 reviews

   Dined on 11 December 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Copper Grouse is located in a nice and quaint environment. The menu was limited. When we asked for substitutions there weren't many. The prices were quite expensive as well. The service was great though!
   

   Copper Grouse - Taconic HotelResponded 2 days ago

   Thanks for visiting us! We're thrilled to hear that you appreciated our quaint environment and great service at Copper Grouse. We understand that our menu selection and pricing didn't meet your expectations, and we sincerely apologize. We always aim to offer a variety of choices and quality food, and we're sorry to hear that we fell short this time. We appreciate your feedback and will use it to improve our offerings. We hope to have the opportunity to serve you again soon!
   

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5. M

   Michael

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A perfect thanksgiving meal, small twists on classic fare that didn’t disappoint. A good serving of food for the money paid. My server, Olivia, was on the ball and professional, an excellent person to have on staff. I will not hesitate to return in the future.
   

   Copper Grouse - Taconic HotelResponded on 7 December 2024

   Thank you for your wonderful review! We're thrilled to hear that you enjoyed your Thanksgiving meal and found our small twists on classic fare to your liking. We're also glad that our service met your expectations. Your kind words are greatly appreciated and serve as a great motivation for our team. We look forward to welcoming you back to Copper Grouse in the future!
   

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6. J

   Julia

   Greater Boston

   6 reviews

   5.0

   6 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   A great meal for our anniversary! We really enjoyed the cocktail options, ambiance and cheese board. Would absolutely recommend visiting for any special occasion.
   

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7. K

   Kate

   New York City

   39 reviews

   4.0

   39 reviews

   Dined on 18 November 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   This was the second time our service wasn’t great. We had to flag our server down to order wine with dinner and dinner came before the wine arrived. Not a huge deal as our server was responsive when we flagged him,
   

   Copper Grouse - Taconic HotelResponded on 19 November 2024

   Thanks for the review! We're thrilled to hear that you enjoyed the food at Copper Grouse. We're sorry to hear about the mix-up with your wine order and the delay in your food arrival. We strive to provide excellent service and it sounds like we fell short this time. Your feedback is invaluable and we will certainly address this with our team to ensure it doesn't happen again. We appreciate your patience and hope to serve you better in the future.
   

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8. D

   David

   VIP

   Greater Boston

   28 reviews

   5.0

   28 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food & service in a beautiful hotel. Nice bar & cocktail selection also.
   

   Copper Grouse - Taconic HotelResponded on 18 November 2024

   It was our pleasure! We hope to see you again soon!
   

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9. L

   Leslie

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and fantastic dinner! I don’t usually order a steak that costs $65 but it was delicious!
   

   Copper Grouse - Taconic HotelResponded on 12 November 2024

   Thanks for the review! We're thrilled to hear that you enjoyed your dinner and found our service fantastic. We appreciate your feedback on the steak's price, and we'll certainly take it into consideration. We're always looking to improve and your input is invaluable. We look forward to welcoming you back to Copper Grouse soon!
   

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10. A

    Alexander

    VIP

    New York City

    8 reviews

    5.0

    8 reviews

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our favorite restaurant in Manchester. Always great
    

    Copper Grouse - Taconic HotelResponded on 10 November 2024

    It is a pleasure to host you at the Copper Grouse! We look forward to seeing you again soon.
    

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