Broussard's Restaurant

Review summary

1. B

   Bill

   Little Rock

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the best wait staff and the ambiance was very nice for a Sunday brunch.
   

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2. C

   Chris

   Western NC

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Took my mom’s friends from out of town to jazz brunch for her 75th birthday. To say I was disappointed is an understatement 😭 One server was great and our other one acted like she didn’t want to be there. Food was not good. Had to pour our own bottomless mimosas. And the jazz trio we asked to come to our table three times never came by. Just really really disappointed….
   

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3. T

   Twila

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience! Went for my friends 50th birthday and we got a free delicious appetizer and dessert. And the bottomless mimosas were great, even gave us one to go!
   

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4. M

   Martín

   Las Vegas

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   La comida es excelente, pero el servicio es muy malo, de los peores que he visto. No volvería a ir. The food is excellent, but the service is very bad, one of the worst I have ever seen. I would not go there again.
   

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5. E

   Emma

   Gloucestershire

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful brunch sat in the courtyard. The service was excellent, staff are so friendly and welcoming and food was delicious. Overall it was just a lovely experience being able to sit in the sun, listening to jazz, enjoying the food and bottomless Mimosas. Highly recommended.
   

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6. P

   Pam

   Dallas

   15 reviews

   vip
   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Romantic dining experience. Our first time here. Happy Hour is not to be missed! Broussel sprouts were amazing!!! We will be back!
   

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7. B

   Bill

   Washington DC

   41 reviews

   vip
   4.0

   41 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Blue crab cake star of the show — perhaps the best I ever tasted. Bibb wedge excellent. Shrimp remoulade also good but skip the fried green tomato or have plated separately — a poor pairing. Oyster appetizer disappointing.
   

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8. P

   Penny

   Coastal Georgia

   4 reviews

   vip
   3.0

   4 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   I rarely write reviews but was disappointed with our last visit. Unfortunately it wasn’t our best experience at Broussard’s. Service was alarmingly slow and inadequate. Drinks were always empty before anyone refilled our bottomless mimosas so we started serving ourselves. Food was ok, just average. I’m sure we’ll be back, but hope it’s an improved experience. Btw… flowers in the courtyard were droopy and sad.
   

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9. OT

   OpenTable Diner

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food here is top notch! Everything our table ordered was delicious and the portions were decently sized. The only downside was service being super slow. We had to ask for our drinks a couple of times and in the end we actually cancelled one because we waited so long we decided to go somewhere else. Our server was very apologetic you can tell they were overwhelmed that day. Besides that it’s a cute place to get brunch especially if you sit in their patio.
   

   Broussard's RestaurantResponded 5 days ago

   Thank you so much for taking the time to send us your feedback! We're delighted to hear that you enjoyed the food and found the portions to be satisfying. We sincerely apologize for the slow service you experienced during your visit. Our team strives to provide excellent service, and it's clear we fell short this time. We appreciate your understanding and kind words about your server. We're glad you found our courtyard inviting and we hope to welcome you back soon for a more seamless experience. Cheers, Jessica Rann, General Manager
   

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10. J

    Jan

    Hawaii

    4 reviews

    3.0

    4 reviews

    Dined on 16 November 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    The redfish was delicious and well prepared. Service was slow and inattentive.
    

    Broussard's RestaurantResponded 5 days ago

    Jan, thank you for taking the time to give us your feedback. We're glad to hear you found the Bronzed Redfish delicious and well prepared. However, we apologize for the slow and inattentive service you experienced. Your feedback is crucial for us to improve, and we will work on addressing these challenges with our team. We hope to have the opportunity to serve you better in the future. Best, Jessica Rann, General Manager
    

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