Bristol Seafood Grill - O'Fallon

Bristol Seafood Grill - O'Fallon reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mason

   St. Louis1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I went there to celebrate our anniversary and we had an amazing time. Food was excellent, service was excellent, every part was excellent. Highly recommend trying them out.
   

   Bristol Seafood Grill - O'FallonResponded 6 days ago

   Mason, thank you for celebrating with us and trusting the restaurant with it. I am glad it was excellent. We will look forward to the next time you have a special occasion, like being hungry! See you soon. Richard Heisler, GM
   

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2. R

   Richard

   Tampa9 reviews

   5.0

   Dined on 8 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our birthday and anniversary at Bristol in O'Fallon, MO and were very pleased with the food, service, price, and ambiance. If you are a meat lover, don't let the Seafood Grill designation deter you. We had perfectly prepared Fillet Mignon.
   

   Bristol Seafood Grill - O'FallonResponded 7 days ago

   Richard, we get the best steaks we can to go alongside the freshest seafood we can get. It is a great pairing, especially when you put the high level hospitality and ambiance with them. See you soon. Richard Heisler, GM
   

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3. N

   Nilesh

   Phoenix7 reviews

   5.0

   Dined on 8 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely stellar experience at Bristol! From start to finish, everything was top-notch. Our server was incredibly attentive—keeping the cocktails and drinks flowing, offering excellent recommendations, and even providing a separate vegetarian menu without us having to ask. Our group was given a private room, which made the evening feel extra special and ensured we were well taken care of. The food was absolutely on point—delicious with generous portions. Couldn’t have asked for a better night. Highly recommend!
   

   Bristol Seafood Grill - O'FallonResponded 3 days ago

   Thank you for coming in and taking the time to leave a review! I am glad you enjoyed our attention to detail and generous portions. We look forward to serving you again soon! -Alden Henderson, Manager
   

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4. K

   King

   Unspecified1 review

   5.0

   Dined on 6 April 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was great. Food was good. Ambiance was good.
   

   Bristol Seafood Grill - O'FallonResponded 7 days ago

   King, thank you for coming in and taking the time for the 5 star review. See you again soon, and we will deliver again. Richard Heisler, GM
   

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5. A

   Andrew

   St. Louis1 review

   1.0

   Dined on 5 April 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   food was not good and drinks weren’t great…just not a good meal for the money
   

   Bristol Seafood Grill - O'FallonResponded 6 days ago

   Andrew, I apologize that you had a less than stellar experience last week. Was there anything specific about the food or drinks that were off target? We take a lot of pride in what we do and hope that every visit is a great one, but we try to learn from it if we misstep. You can reply here or if you want to reach out to be directly, I would be happy to get the constructive criticism and hopefully make it up to you. Looking forward to hearing back and mending the relationship. Richard Heisler, GM
   

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6. k

   keith

   St. Louis13 reviews

   4.0

   Dined on 5 April 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Service was a little slow, they might’ve been understaffed. Food was tasty but a 4 ounce piece of fish for $42 is a bit excessive
   

   Bristol Seafood Grill - O'FallonResponded 7 days ago

   Keith thank you for your feedback. We have not had any trouble with staffing so I am sorry that your timing was off. I will follow up with your server on expectations there. We have not reduced our sizes in portion at all, but our pricing does continue to rise and we are trying our best to mitigate our menu prices from being further extended. All of our fish should be 5.5-7.5 oz. Reply back to me and I will take care of your fish entree the next time you are in. Richard Heisler, GM
   

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7. L

   LaMont

   St. Louis3 reviews

   5.0

   Dined on 5 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We enjoyed our dining experience. The food and beverage were fantastic. Will definitely return and recommend to friends.
   

   Bristol Seafood Grill - O'FallonResponded 7 days ago

   Lamont, thank you for coming in and taking the time for the review. I am glad we took great care of you. I appreciate you recommending us to friends. See you soon. Richard Heisler, GM
   

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8. M

   Mary

   St. Louis1 review

   5.0

   Dined on 4 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time! This was a surprise 60th birthday party for my husband, and it couldn't have been more perfect. Bristols set aside a special room for us that was closed off from the main restaurant, so my husband didn't see his guests as we walked in. I hadn't asked for that but felt like I was given special treatment. Our server, Kristina M., was terrific. Very efficient and prompt, but also fun to be around. She made us feel at home, like a party hostess. Food and drinks were top shelf as always!
   

   Bristol Seafood Grill - O'FallonResponded 7 days ago

   Mary, thank you very much for celebrating with us. We take a lot of pride in being a special occasion destination. I am thrilled that Kristina took excellent care of you. I am glad the private space worked out well for your group. See you again soon. Richard Heisler, GM
   

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9. K

   Karen

   St. Louis1 review

   3.0

   Dined on 31 March 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   excellent service fine dining - love the coupon specials
   

   Bristol Seafood Grill - O'FallonResponded on 1 April 2025

   Hi Karen, Thank you for coming in and leaving a review. I am glad you enjoyed the food and service tonight! I would like more information on where we fell short tonight, so we can be better in the future. Please call us at (636) 625-6350 when you can. Thank you, Alden Henderson, Manager
   

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10. J

    Jim

    St. Louis4 reviews

    5.0

    Dined on 30 March 2025

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 4

    we LOVE to come on Sunday because all wine under $100 is 1/2 price. The food is always exceptional. The biscuits are phenomenal. Our server was not as attentive - but she seemed to be a bit new.
    

    Bristol Seafood Grill - O'FallonResponded 7 days ago

    Jim, thank you for your continued support. I appreciate you taking the time for the review and the constructive criticism. I will be following up with your server the next time she is in. Looking forward to having you back and providing the proper service. Richard Heisler, GM
    

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