Bristol Seafood Grill - O'Fallon

Review summary

1. P

   Patricia

   Minneapolis

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Asa was an excellent waiter. Very attentive and willing to make our visit exceptional. He succeeded! 
   

   Bristol Seafood Grill - O'FallonResponded today

   Patricia, I am glad Asa took excellent care of you. You are welcome to ask for him the next time you are in. Richard Heisler, GM
   

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2. R

   Roxanda

   St. Louis

   15 reviews

   4.0

   15 reviews

   Dined on 1 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food was excellent as always but I do have to say that the rolls were too crumbly.
   

   Bristol Seafood Grill - O'FallonResponded today

   Roxanda, thank you for coming in and taking the time for the review. I am glad the food an service were great, but we let you down on the biscuits. The bussers are requested to check them every time they grab a tray. If they are ever not-awesome please ask for new ones or for a manager. See you again soon! Richard Heisler, GM
   

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3. A

   Aaron

   St. Louis

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food, we go for the lobster bisque and carrot cake and are never disappointed with the entree. Get a reservation ahead of time.
   

   Bristol Seafood Grill - O'FallonResponded today

   Aaron, great advice! I am glad you had a great time on NYE. Looking forward to taking excellent care of you in the future. Richard Heisler, GM
   

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4. D

   Denise

   St. Louis

   3 reviews

   5.0

   3 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good food/great service as always! Never disappointed
   

   Bristol Seafood Grill - O'FallonResponded today

   Denise, Thank you so much for your kind words and for always enjoying your dining experience at Bristol Seafood Grill - O'Fallon. We're thrilled to hear that you've had consistently great service and that you've never been disappointed. We strive to provide our guests with the best food and service, and it's wonderful to know we're meeting that goal. We look forward to serving you again soon. Richard Heisler, GM
   

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5. D

   David

   St. Louis

   2 reviews

   4.0

   2 reviews

   Dined on 31 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We love this spot for great steaks and seafood. Great food this night, and staff very friendly and attentive. But was a bit slower than normal to get our food.
   

   Bristol Seafood Grill - O'FallonResponded today

   David, thank you for coming in and taking time for the review. Seems like we had an off night on timing. I am glad that you know that that is not like us. I am confident that your next visit we will return to our normal 5 star experience. Richard Heisler, GM
   

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6. M

   Melanie

   VIP

   Chicago

   13 reviews

   4.0

   13 reviews

   Dined on 31 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Bristol’s is consistent. We go there because they have a variety of fish options for a fair price, they have delicious cocktails and nice wines to accompany the meal. I wish they had a few more non-fish options however, the side dishes and other items on the menu make it one of our monthly dining choices. What stood out this time was our server, Alyssa. She was excellent!
   

   Bristol Seafood Grill - O'FallonResponded today

   Melanie, thank you for your feedback. I appreciate you taking the time for the review and the details therein. I will say that because we are a fresh fish house we run a lower inventory than we would like to because we want the quality to be fantastic, as our reputation states. I will talk to the chef about bringing in a new species or two to spice things up though. See you soon. I will pass along your praise to Alyssa! Richard Heisler, GM
   

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7. D

   Don

   St. Louis

   1 review

   5.0

   1 review

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The server approached the table in less than five minutes. We ordered mussels for an appetizer, which came out quickly. I ordered the salmon and my wife ordered the mesquite grilled chicken. Both entrées along with their sides, arrived, hot and tasty. The salmon was cooked to perfection; crispy outside and flaky tender inside with just the right amount of seasoning. Jake, our server, provided excellent service as usual.
   

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   Bristol Seafood Grill - O'FallonResponded today

   Don, I am glad we knocked it out of the park for you. Seems like we hit all of the bases in your recent visit. Enough of the baseball puns, I miss baseball! Thank you for taking the time for the 5 star review and your kind words. See you again soon. Richard Heisler, GM
   

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8. L

   Laura

   St. Louis

   2 reviews

   5.0

   2 reviews

   Dined on 27 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always an amazing time at Bristol! Great staff and wonderful service..they never skip a beat! We will definitely be back!
   

   Bristol Seafood Grill - O'FallonResponded today

   Laura, thank you for your kind words and taking the time for the review. See you again soon. Richard Heisler, GM
   

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9. J

   Jamie

   Lake of the Ozarks

   6 reviews

   5.0

   6 reviews

   Dined on 27 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always our favorite Christmas tradition to have a delicious meal at Bristol’s! Food is always great and service to match.
   

   Bristol Seafood Grill - O'FallonResponded today

   Jamie, thank you for trusting us with your families Christmas tradition. I am glad that we perform up to our expectations. See you soon. Richard Heisler, GM
   

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10. s

    stephanie

    St. Louis

    1 review

    3.0

    1 review

    Dined on 26 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Service was slow, but staff was friendly. The food was mostly good except prime rib was tough and seemed like a choice cut.
    

    Bristol Seafood Grill - O'FallonResponded today

    Stephanie, I am sorry that we let you down. We were challenged a bit on christmas day, but we should have been able to perform at our normal reputation. I am confident that your next visit will live up to our standards. Richard Heisler, GM
    

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