Blackwall Hitch - Alexandria

Review summary

1. C

   Candy&Darryl

   Washington DC1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   We are seated for 20 minutes no waiter come to ask for our order.I get up and ask the front desk . I’m I the one to go to kitchen and cook my own Dinner?
   

   Is this helpful?

2. N

   Nina VIP

   Washington DC1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Piped in music was too loud. Food and service was good.
   

   Is this helpful?

3. S

   Samad

   New York City3 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   It was very loud, and the waitress didn’t give me a fork. The food was amazing!
   

   Blackwall Hitch - AlexandriaResponded 1 day ago

   Samad, thank you for your review-while we are happy to learn that you enjoyed a delicious meal, we are sorry about the hiccups with service and the volume. Thank you for taking the time to share your feedback and we hope to have the chance to serve you again soon to prove we can earn those 5 stars! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

4. K

   Kathy

   Washington DC5 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   It was disappointing for sure. The place was packed and understaffed. The service was very slow. We were seated 20 minutes after our reservation time only because I pressed the point. Took forever to get even a drink order in. The appetizer arrived before the drinks. My friends drank was served before my drink. Then her entree came out before my entree. Because her dish was not very flavorful. She wanted salt and pepper but there was none on the table and we couldn't even hope that the waiter would come by. I eventually had to get up and take salt and pepper off of another table but salt shaker was empty so then I had to go and take. He had a different one. The prices were very high. The wine pours were small. I have been here in the past when it was much better but seems to have really gone downhill.
   

   Blackwall Hitch - AlexandriaResponded 1 day ago

   Kathy, thank you for your review-we are so sorry to hear about this negative dining experience with us, for which we can offer no excuse, and we truly appreciate you taking the time to share your feedback so we can work hard to improve. If you would kindly email us at info@blackwallhitchalexandria.c0m with a copy of your review, date dined & location, we will work hard to remedy this and prove we can do better. With Gratitude & Apologies, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

5. S

   Shauna

   Washington DC1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant was great - very clean! Food was OUTSTANDING and the service was top notch. The view was also breathtaking. I definitely want to return when the weather is a little warmer, to enjoy the atmosphere and view from outside.
   

   Blackwall Hitch - AlexandriaResponded 4 days ago

   Shauna, thank you so much for your 5-star review! We are thrilled to learn that you enjoyed the exceptional dining experience we strive for and you deserve and we truly appreciate your recommendation! Thank you so much for taking the time to share your positive experience, and we can't wait to serve you again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

6. P

   Paula

   Washington DC1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The whole experience was awesome. Our server Brian was excellent and Andy, the GM (fire playlist) was great. We will be back.
   

   Blackwall Hitch - AlexandriaResponded 2 days ago

   Paula, thank you so much for your 5-star review! We are so pleased to learn you enjoyed a wonderful dining experience with us and truly appreciate you taking the time to share your recommendation! Thank you, and we look forward to serving you again soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

7. A

   Angela

   Washington DC1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I loved it! Had a great time celebrating mine and our Daughter’s birthday. Will definitely go again!
   

   Blackwall Hitch - AlexandriaResponded 6 days ago

   Angela, thank you so much for your 5-star review! We are so pleased to learn you enjoyed a wonderful dining experience with us, particularly on such a special occasion!, and we are so grateful for your recommendation. Thank you for sharing your positive experience, and we look forward to serving you again soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

8. T

   Tim

   Washington DC5 reviews

   3.0

   Dined on 15 March 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   This place has gone downhill in the last year or so. The host had attitude when we tried to check in with our reservation. Our server couldn’t have been more than 16 years old and seemed not to know how to be an effective server. The food was just ok. The Mahi Mahi tacos were the smallest I’d ever seen - no more than 3 inches across. The $40 filet is NOT a $40 cut of meat. There are many other places in Old Town that are better than this. Go to those places.
   

   Blackwall Hitch - AlexandriaResponded on 16 March 2025

   Tim, thank you for your review-we are disappointed to learn that you did not enjoy the excellent dining experience we strive to provide, and we appreciate you sharing your feedback so we can address our team and improve. Thank you, and we hope to have the opportunity to serve you again soon to prove we can earn those 5 stars! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

9. A

   April

   Baltimore2 reviews

   5.0

   Dined on 15 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful as usual! This location is way better than the one in Baltimore.
   

   Blackwall Hitch - AlexandriaResponded on 16 March 2025

   April, thank you so much for your 5-star review! We are thrilled to learn that you enjoyed the exceptional dining experience we strive for and you deserve and we can't wait to serve you again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

10. M

    Michelle VIP

    Washington DC60 reviews

    2.0

    Dined on 9 March 2025

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 2

    We went for jazz brunch but ended up leaving because the music was too loud and there weren’t a lot of gluten free options on the menu. We’ll try again sometime for a quiet dinner. We love jazz but not when it’s so loud you can’t even talk to the person you’re sitting next to.
    

    Blackwall Hitch - AlexandriaResponded on 10 March 2025

    Michelle, thank you for your review-we are sorry to hear that the volume was too loud at brunch and we appreciate your feedback regarding our gluten free menu. If you would kindly email us at info@blackwallhitchalexandria.c0m with a copy of your review, date dined & location, we will work hard to remedy this and prove we can do better. With Gratitude & Apologies, The Team at The Blackwall Hitch Alexandria
    

    Is this helpful?