Blackwall Hitch - Alexandria

Review summary

1. J

   James

   VIP

   Washington DC

   10 reviews

   3.0

   10 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Beware that they will try to impose a 3.5 credit card surcharge on your bill automatically. They brought the bill with a QR code and there was no way to avoid it. I had to get the manager to take my debit card to the back and pay it. The charge itself is obnoxious but making it automatic is borderline fraud.
   

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2. S

   Sacha

   Washington DC

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our second time here and again it exceeded our expectations. Great service. Great food.
   

   Blackwall Hitch - AlexandriaResponded today

   Sacha, thank you so much for your 5-star review! We are delighted to hear that your second experience dining with us was equally as top-notch as the first, and and we truly appreciate your recommendation! Thank you for taking the time to share your positive experience, and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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3. T

   Tracie

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Taylor was the Best! Hands down ❤️ The food was so fresh and delicious.
   

   Blackwall Hitch - AlexandriaResponded today

   Tracie, thank you so much for your 5-star review! We are thrilled to learn that you enjoyed the exceptional dining experience we strive for and you deserve and that our amazing team provided such great service! Thank you, and we can't wait to serve you again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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4. R

   Riley

   Las Vegas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Tina, was phenomenal. She was very attentive and had wonderful recommendations for our meal. We enjoyed everything that we ate especially the signature cocktails and entrees.
   

   Blackwall Hitch - AlexandriaResponded 1 day ago

   Riley, thank you so much for your 5-star review! We are so pleased to learn you enjoyed a wonderful dining experience with us and that our incredible team took such great care of you! Thank you for taking the time to share your positive experience, and we look forward to serving you again soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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5. N

   Nakera

   VIP

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time for our after engagement brunch. Live music great food! The offers bubbly could be better and a “congrats” desert would have been lovely but 10/10 experience over all.
   

   Blackwall Hitch - AlexandriaResponded 5 days ago

   Nakera, thank you so much for your 5-star review! We are delighted to hear that your experience dining with us was top-notch, particularly on such a special occasion!, and we truly appreciate your recommendation. Thank you for taking the time to share your positive experience, and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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6. A

   Andrea

   Richmond

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   I lobe the ambience of the restaurant. I've been here several times ans today was the first time the food did not meet my expectations. My husband and I introduced to our friends and it was not what the usual standard was. The breakfast potatoes were cold and the fried chicken warm. I asked for a waffle that clearly had been sitting and was lukewarm as well. Also these days more people frequent turkey bacon or chicken sausage which is not offered for those who don't eat pork. A little disappointed this visit.
   

   Blackwall Hitch - AlexandriaResponded 6 days ago

   Andrea, thank you for your review-while we are happy to learn you enjoyed the ambiance, we are disappointed to hear that your meal on your most recent visit was not as excellent as it should have been. Thank you for taking the time to share your feedback so we can work hard to improve, and we hope to have the opportunity to serve you again soon to prove we can earn those 5 stars! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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7. D

   Debra

   Washington DC

   6 reviews

   5.0

   6 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every time I visit Blackwall Hitch - Alexandria I’m always amazed how well the people and the service I receive. The ambiance and the selection of food is always so great. From the Manager to every staff member I’m always happy to come to this particular location. I’ll definitely recommend to my family and friends to come and dine with this restaurant. You won’t be disappointed at all. I come to this location several times a year. I love it and will be visiting again soon. Keep up the great job and continue to make the customers proud of what you have to offer us with excellence and the professionalism you show each day.
   

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   Blackwall Hitch - AlexandriaResponded 6 days ago

   Debra, thank you so much for your 5-star review! We are thrilled to learn that you enjoyed the exceptional dining experience we strive for and you deserve and and that our amazing team took such excellent care of you! Thank you for taking the time to share your recommendation, and we can't wait to serve you again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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8. B

   Bart

   VIP

   Richmond

   25 reviews

   5.0

   25 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Proficient service....extensive menu available for likely to appeal to almost any diner.... Order prep was professional and delivered promptly. Quality of the product....outstanding... Will return soon..... Good views of the river and plenty of comfortable seating.
   

   Blackwall Hitch - AlexandriaResponded 7 days ago

   Bart, thank you so much for your 5-star review! We are delighted to hear that your experience dining with us was top-notch from start to finish and we truly appreciate you taking the time to share your positive experience & offer your recommendation! Thank you, and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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9. S

   Spencer

   Washington DC

   3 reviews

   2.0

   3 reviews

   Dined on 5 February 2025

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was great as always, READ YOUR CHECKS! They are grifting an extra 3% they do not advertise if you do not pay in cash. Beware their billing.
   

   Blackwall Hitch - AlexandriaResponded on 5 February 2025

   Spencer, thank you for your review-while we are happy to learn you enjoyed your meal, we are sorry to hear that our inevitable cc surcharge has discouraged you from offering a positive review of the restaurant. Titan Hospitality has made a conscious decision to be as transparent and honest with our consumers as possible-while all restaurants have adjusted pricing to off-set this cost, most decided to increase their menu prices across the board by at least 5%. We felt that this was unethical to those patrons that chose to pay in cash; we appreciate your business, and we hope you will understand our need for implementing this policy; we hope you will consider visiting us again soon. With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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10. R

    Ralph

    Washington DC

    9 reviews

    5.0

    9 reviews

    Dined on 1 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food was delicious and service was very good. I will certainly go back.
    

    Blackwall Hitch - AlexandriaResponded on 2 February 2025

    Ralph, thank you so much for your 5-star review! We are delighted to hear that your experience dining with us was top-notch from a delicious meal to outstanding service, and we are so grateful for your recommendation! Thank you, and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
    

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